Are You A Good Boss-John Keyser

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  • Add Georgetown logo- to pages. –ehw25@georgetownedu.com
  • http://workplacepsychology.net/2010/10/01/work-stresses-bad-bosses-and-heart-attacks/75% of the workforce listed their immediate supervisor/boss as the most stressful part of their job 
  • Genuine interest, Listen to understand, Coach for Success,
  • Responses to questions will be emailed.
  • Purposeful questioning, listening, caring, coaching, inspiring, helping
  • KNOW WHAT YOUR PEOPLE NEED AND WANT FROM YOU AS THEIR BOSS
  • Communities help each other out to ensure the sum of the whole is greater than the sum of the parts.Employees with friends at work are happy, more productive and likely to stay longer.
  • Better CommunicationTo Feel appreciatedInvolvementRecognition Support to achieve their personal business goals
  • – boss, peers, direct reports – be aware though360 Assessment is most effective, IF administered extremely well  ie accept all can improve, want to improve, accept continuous improvement road to success  select 10 colleagues, assure anonymity  unique opportunity for personal development  no one sees – not used for decisions, promotions, compensation,   your eyes only, without names  the higher up we are, the less honest feedback we receive there must be trust
  • Are You A Good Boss-John Keyser

    1. 1. ARE YOU A GOOD BOSS? HOW DO YOU KNOW?John KeyserGeorgetown Career ServicesApril 17, 2012© 2012 John Keyser- All Rights Reserved.
    2. 2. ARE YOU A GOOD BOSS? HOW DO YOU KNOW? John Keyser © 2012 John Keyser- All Rights Reserved.
    3. 3. BAD BOSSES HURTORGANIZTIONAL CULTURE
    4. 4. 75%Of employee stress atwork is caused by the BOSS.
    5. 5. 50% of bosses do not have an effective working relationship with their employees.
    6. 6. Failure to achieve outstanding financial results on a sustainable basis.Due to:Lack of employeepassion/desireAbsence of loyaltyLack of respect for BossLow Morale Poor Leadership Ruins A Company
    7. 7. Studies show one of the MOST common reasons employeesleave is related to working for aboss who does not respect their worth or treat them well.
    8. 8. Have you ever quit or wantedto quit because of your boss? Yes No
    9. 9. ARE YOU AGOOD BOSS or A BAD BOSS? How do you know?
    10. 10. Bad Bosses Command and control Don’t listen Limited sharing of information Do not ask team members for ideas Don’t help succeed Don’t give feedback Don’t treat employees as team members Micromanage Stick in their office No soft skills
    11. 11. Good BossesCoach for successClearly explain expectationsShow genuine interestListen to understandGive recognition and appreciation
    12. 12. How productive of relationship do you feel your team members have with you? How do you know?
    13. 13. THE BOSSHas an obligation to be a good leaderAnd an obligation to the companyand to her team members.
    14. 14. For those of us who are bosses, how would we rate ourselves ? 1 to 5,1 being bad, 5 being excellent 1 2 3 4 5Range of results to be shared via email
    15. 15. TO BE A GOOD BOSS:You must be a Servant Leader
    16. 16. WHAT EXACTLY IS A SERVANT LEADER A servant leader looks to the needs of the people and she/he helps them do their best work and succeed.
    17. 17. Purposeful QuestioningASK what your peopleneed and want from you as their boss.
    18. 18. ListeningBe good listener first. Only then can you trulyassess your employees needs and meet them.
    19. 19. InspiringGenerate success by inspiration.
    20. 20. Coaching
    21. 21. HelpingA good boss helps eachemployee reach his or her potential.
    22. 22. Caring Care about the growth of each and everyindividual within the organization and ensure thecontinuous development of their team members.
    23. 23. Understands that Everyone MattersEveryone matters and wants to do good work.
    24. 24. WHAT DO OUR TEAMMEMBERS NEED AND WANT?
    25. 25. Are Involved Recognized Receive Feel Support With Appreciated Goals HAPPY GoodCommunication TEAM Are Inspired With Boss MEMBERS
    26. 26. How do we determine if we are a highly effective leaders?
    27. 27.  Ask colleagues Conduct surveys Self evaluate 360 assessment
    28. 28. If you really want to know… Do a 360 Assessment. Invite to respondents Review Respondents and submit their feedback assessment Final Assesse report submits self- presented assessment
    29. 29. EVERYONE HAS AREAS OF POTENTIAL IMPROVEMENT. Those who have the inner confidence to accept feedback and work on continuous improvement, will grow and WILL be the best leaders!
    30. 30. Be the change you’d like to see! Set the example! Humility is the foundation of growth The pathway to I know I’m success – Strivinggood, and I know I for continuous can be better improvement
    31. 31. www.commonsenseleadership.com Thank You ! I hope this was helpful. I know it’s a journey, so please share your ideas, other pieces of advice, questions, and issues with me. john@johnkeysercoach.com www.commonsenseleadership.com 202.236.2800Strive to be a Great Boss!

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