As the worldwide business climate has grown increasingly complex – due to globalization, consolidation, governmental regulation, labour issues, financial pressures, supply chain management and security concerns – the purview of “operations management” has expanded. Operations management is the business function that plans, organizes coordinates and controls the resources needed to produce a company’s goods and services. It is mainly concerned with managing the process that converts inputs into outputs. It closely interacts with the accounting, finance and human resource management function in an organization. Pharmacy is a highly competitive industry, and companies are experiencing financial pressures more than ever before. Hence OPERATIONS MANAGEMENT IS THE CENTRAL CORE FUNCTION OF EVERY COMPANY

1. Pharmaceutical
Factory Layout

2. What Are The Various Factors To
Be Considered For Setting Up A
Plant For The Pharmaceutical
Factory.

3. Jinal Rathod 30
Nisha Pai 49
Pranali Rawool 53
Saachi Shetty 60
Zil Shah 81
GROUP MEMBERS

4. As the worldwide business climate has grown increasingly
complex – due to globalization, consolidation, governmental
regulation, labor issues, financial pressures, supply chain
management and security concerns – the purview of
“operations management” has expanded.
Operations management is the business function that plans,
organizes coordinates and controls the resources needed to
produce a company’s goods and services.
It is mainly concerned with managing the process that
converts inputs into outputs.
It closely interacts with the accounting, finance and human
resource management function in an organization.
Pharmacy is a highly competitive industry, and companies
are experiencing financial pressures more than ever before.
Hence OPERATIONS MANAGEMENT IS THE CENTRAL
CORE FUNCTION OF EVERY COMPANY.
OVERVIEW

5. Improves productivity: it refers to an effective
control of the conversion process of inputs into
outputs.
 Improves our ability to meet customer needs:
enables us to provide service to our target
customers better than our competitors. Long
term survival of the company depends upon
meeting customer needs.
 High goodwill: operations management plays
a key role in building the brand
name/reputation of the company giving an
edge over others.
IMPORTANCE

6.  Operations management can help to implement strategic
objectives, strategies, processes, planning and controlling.
 One of the primary focuses of operations management is to
effectively manage the resources of an organization.
 Depending on the organization, operations management can
include managing human resources, materials, information,
production, inventory, transportation, logistics, purchasing and
procurement.
 Operations management gives you a Competitive Advantage.
ADVANTAGES

7. Therefore the benefits of effective Operations Management
are as follows:
Continue improving the performing factors.
Reduction in inventory level.
Reduction in time taken to reach the market.
Increase the flexibility.
Quality improvement.
Communication within the department must be improved.
Reduction in support costs.
Less time wastage in production.
BENEFITS

8.  The company discusses the emerging role
of product differentiation in the
pharmaceutical sector, and evaluates its
impact on sustainability of the industry.
 Secondary data were used to study
various differentiation strategies and their
effect on market life of certain drug
products.
 The study found that product
differentiation is being increasingly
employed to sustain the profitability of
PRODUCT DIFFERENTIATION

9. Set up
 Investment to set up pharmaceutical plant
 Follow rules and regulation and get
licenses to start plant
Factory sites :
 Sanitary locations with fresh air, water,
roads and electricity.
 Factory production, processing and
packaging areas shall be constructed in
according to building, and located at a
sufficient distance from factory boundaries
to prevent pollution and fires.
 Safety measures against pathogens.
 Health and safety of people near factory
site should not be affected.
LAYOUT

10. Factory buildings :
Building should be solid and safe, designed to prevent rodents,
insects and dust.
Interior ceilings, walls and floors shall be smooth and free of
cracks, easy to clean.
Where necessary materials that are easily cleaned and
disinfected may be used.
All operation areas shall be well illuminated and ventilated.
Equipment for the regulation of temperature, humidity and air
purity may be installed.
Warehouses :
Storage of raw materials, supplies, semi-finished Products and
finished products

11. Operation areas :
 Manufacturing factories area should be
clean.
 Complete laboratory setup designs
(Instrumental, chemical, microbiological
Lab, Stability lab, Control sample area)
 There shall be testing departments and
appropriate testing equipment.
 If necessary separation walls may be
installed to carry different operations.

12.  Facilities for the treatment of dust and powder,
wastewater, toxic containers and hazardous
wastes, gases components or materials.
 Container washing Facilities are used in
factories manufacturing eye drops, injectable.
 Biopharmaceuticals or biotechnology products,
special care shall be taken to prevent
contamination.
 Facilities for the washing or sterilization of work
clothes, caps, face masks, gloves and shoes.
 Employee lounges and shower rooms and
lavatory facilities should be provided.
 Operation areas involving flammable or
hazardous products first-aid facilities should be
installed.
Facilities

13. Pharmacists practice in a variety of areas such as
Community pharmacies
Hospitals
Clinics
Psychiatric hospitals
Regulatory agencies.
Types Of Pharmacy Practice Areas

14. In-store Inventory and Operations Management solution for a pharmacy retailer
Overview
 A leading pharmacy retailer in Europe incurred high operational costs to
manage its inventory. Our client needed to ensure a smooth technology
transformation and the co-existence of next-generation solutions.
Business need
 The retailer experienced stock picking and counting errors in its processes.
The company wanted a smooth and efficient technology transformation
without heavy capital expenditure.
Key business challenges that Infosys had to address:
 Monitoring of the store shelves to gather the sales quantity.
 Tracking of excess stocks; for handling the stock that cannot be fitted into the
sales.
 Item movement tracking between the back shop and shelf.
 Price management for verifying the prices encoded in the barcode on the
Shelf Edge Labels and printing of these after price verification.
 Space planning and management to allow standardization of the layout of
items in the stores and to ensure that this layout is applied at the stores.
CASE STUDY

15. Our solution realized several benefits:
 Reduction in stock management costs
 Increase in stock file accuracy by approximately 10%
 Increase in customer facing time and reduction in stock room units
 Work load reduction by 15-20%
 Sales alignment based on customer trends
 Smooth and efficient technology transformation and phase out of
existing solution
 Efficient store inventory management and operations handling