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Capitalizing on Human Potentials with eGovernment 2.0 dr. Žiga Turk, minister Government Office for Growth, Slovenia @ The Government Leaders Forum-Europe 22-23 January 2008 Berlin, Germany

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AD500, Istanbul: Hagia Sophia, 31m 31m

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AD 1500, Istanbul: Süleymaniye Mosque, 26m 26m

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AD1600: St. Peters in Rome, 42 m 42m

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What happened year 500 1000 1500 2000 complexity 1 st communication revolution - paper 2 nd communication revolution - internet 0

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parchment available to few

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cheap paper technology from China

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paper, available for anything

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The Renaissance follows. Europe takes the lead.

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Communication Revolutions <ul><li>communication available to few </li></ul><ul><li>communication available to many </li></ul><ul><li>before 15 th century paper available to few </li></ul><ul><li>after 15 th century paper available to many </li></ul><ul><li>impact: </li></ul><ul><ul><li>science&technology </li></ul></ul><ul><ul><li>innovation process </li></ul></ul><ul><ul><li>ways to do business (globalization) </li></ul></ul><ul><ul><li>society in general </li></ul></ul><ul><ul><li>governments </li></ul></ul>

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New types of governments <ul><li>talk </li></ul><ul><ul><li>autocratic, the court decides </li></ul></ul><ul><ul><li>participation of a room, square-full of people </li></ul></ul><ul><li>writing, press </li></ul><ul><ul><li>representative of a representative of a representative </li></ul></ul><ul><li>internet </li></ul><ul><ul><li>people can take part </li></ul></ul>

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Internet: 2 nd Communication Revolution

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What can the governments do? How can they respond?

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e-government 1.0 <ul><li>e-Government refers to government’s use of information technology to exchange information and services with citizens, businesses, and other arms of government. </li></ul><ul><li>The primary delivery models are Government-to-Citizen or Government-to-Customer (G2C), Government-to-Business (G2B) and Government-to-Government (G2G) & Government-to-Employees (G2E). </li></ul><ul><li>The most important anticipated benefits of e-government include improved efficiency, convenience, and better accessibility of public services. [wikipedia] </li></ul><ul><li>government rules </li></ul><ul><li>government = services & data provider </li></ul><ul><li>citizens, businesses = service users </li></ul><ul><li>G2x </li></ul>

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Slovenia #2 in Europe

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Starting small business

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It can get fairly fancy CapGemini: Slovenia has #2 eGovernment in the EU

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But it is one way …

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Web 2.0 <ul><li>web-technology that aims to facilitate creativity , collaboration , and sharing between users </li></ul><ul><li>Web 1.0: </li></ul><ul><ul><li>read only </li></ul></ul><ul><ul><li>top down </li></ul></ul><ul><ul><li>catalogue </li></ul></ul><ul><li>Web 2.0 </li></ul><ul><ul><li>read/write, </li></ul></ul><ul><ul><li>bottom up </li></ul></ul><ul><ul><li>bazaar </li></ul></ul>

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eGovernment 2.0 <ul><li>two way communication </li></ul><ul><li>internet is platform for public debate, exchange of ideas, problem solving </li></ul><ul><li>government services a springboard for community made services </li></ul><ul><li>government AND citizens, business jointly provide services, data </li></ul><ul><li>government mediates , rather than rules </li></ul>G2x x2G x2y

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Example: Politicians blog

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Example: Fires in California

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Example: Traffic Point Singapore

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Example: Fix My Street

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Example: Electricity Charging

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Government 2.0 meets Lisbon Strategy 2.1 <ul><li>the European strategy for growth and jobs </li></ul><ul><li>timeline </li></ul><ul><ul><li>2000: Lisbon Strategy 1.0 </li></ul></ul><ul><ul><li>2005: Lisbon Strategy 2.0 </li></ul></ul><ul><ul><li>2008: Lisbon Strategy 2.1 </li></ul></ul><ul><li>making Europe more dynamic, creative, entrepreneurial, market economy that cares </li></ul><ul><li>cares </li></ul><ul><ul><li>for people, </li></ul></ul><ul><ul><li>for nature. </li></ul></ul>

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2.0 Issues in Lisbon Strategy <ul><li>involve people in the strategy, use Web to engage </li></ul><ul><li>knowledge, creativity </li></ul><ul><ul><li>not innovation by a few but creativity of most </li></ul></ul><ul><ul><li>knowledge as 5 th freedom - open innovation , open standards, open access to knowledge </li></ul></ul><ul><li>friction free, internet based economy: </li></ul><ul><ul><li>30% broadband targets, all schools in EU with broadband </li></ul></ul><ul><ul><li>better regulation </li></ul></ul><ul><ul><li>interoperability of eGovernance systems </li></ul></ul><ul><li>innovation in social model: flexsecuity and better education </li></ul><ul><li>climate change </li></ul><ul><ul><li>SET plan, smart grids, democratic energy, energy 2.0 </li></ul></ul>

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Specific e-Governance issues <ul><li>better regulation - 25% reduction in administration costs </li></ul><ul><li>review of red-tape process </li></ul><ul><li>e-Governance interoperability projects </li></ul><ul><ul><li>DBA company registration </li></ul></ul><ul><ul><li>temporary address registration </li></ul></ul><ul><li>11-13.2.2008 eGovernment days conference </li></ul>

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In summary <ul><li>communication revolutions change the way we live together </li></ul><ul><ul><li>change culture, innovation, technology, even political process </li></ul></ul><ul><ul><li>we are at the middle of such a revolution </li></ul></ul><ul><li>internet is unleashing human potential , the creativity, and allows participation of the masses </li></ul><ul><ul><li>governments should exploit this </li></ul></ul><ul><ul><li>updated Lisbon strategy for growth and jobs is taking note </li></ul></ul><ul><li>concrete partnerships between governments and businesses will realize this vision </li></ul><ul><ul><li>eGovernance Centre for South and Eastern Europe </li></ul></ul>

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New renaissance <ul><li>The really valuable thing in the pageant of human life seems to me not the State but the creative, sentient individual, the personality; it alone creates the noble and the sublime (Albert Einstein) </li></ul>

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Credits <ul><li>www.Wikipedia.com </li></ul><ul><li>www.Wikimedia.com </li></ul><ul><li>www.Flickr.com </li></ul><ul><li>Ministry for Public Administration, Slovenia. </li></ul>