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Facebookin algoritmissa, jonka ansiosta viestisi joko menee tai jättää menemättä läpi, on paljon muuttujia. Hanna Takala väittää, että nopea ja säntillinen asiakaspalvelu kuuluu näihin muuttujiin.
Lue artikkeli: http://www.zento.fi/blog/asiakaspalvelu-vakeva-valine/
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