The Face of Your Company: How to Hire for Client-Facing Positions

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https://www.zendesk.com/resources/how-to-hire-a-customer-service-representative/

The employees that directly communicate with your customers ARE your business, as far as your customers are concerned. Hiring the right people in external-facing jobs like customer service and sales can have a big impact on brand perception, customer satisfaction, repeat business, and revenue. Our infographic explores the challenges companies face in hiring these key positions and what to look for in candidates.

Published in: Recruiting & HR, Technology
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