Better Service Through Self-Service: The Rising Demand For Customer Self-Service [Infographic]

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Right-now service is the expectation of customers today--via smartphone, social media, or a company’s website. They want to check their accounts, buy products, and find answers to their questions in a matter of seconds.

Companies that provide excellent customer service today are the ones that optimize their self-service to meet the rising expectations of connected customers. This Zendesk infographic explores the growing demand for customer self-service.

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