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Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09
Delivering Happiness Le Web - 12-10-09

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Delivering Happiness Le Web - 12-10-09

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Delivering Happiness Le Web - 12-10-09

  1. DELIVERING HAPPINESS A PATH TO PROFITS, PASSION, AND PURPOSE Tony Hsieh Le Web December 10, 2009
  2.  
  3.  
  4.  
  5.  
  6. A Little About Me (Tony)
  8. the #1 priority CULTURE 5 weeks of training Culture book $2000 to quit Hiring for culture Twitter helps build culture
  9. C lothing, C ustomer Service, C ulture C ustomer Service C lothing C ulture
  10. Clothing
  11. Customer Service
  12. Culture
  13. C lothing, C ustomer Service, C ulture C ustomer Service C lothing C ulture
  25. TAKE A STEP BACK… WHAT IS YOUR GOAL IN LIFE?
  26. WHAT IS YOUR GOAL IN LIFE? Grow Company Get a Great Job Boyfriend / Girlfriend Be Healthy Retire Early Make Money Find Soul Mate Run Faster Spend Time w/ Family Buy A Home Get Married Run A Marathon why? why? why? why? why? why? why? why? HAPPINESS why? why? why? why?
  29. WHAT IS YOUR GOAL IN LIFE? Grow Company Get a Great Job Boyfriend / Girlfriend Be Healthy Retire Early Make Money Find Soul Mate Run Faster Spend Time w/ Family Buy A Home Get Married Run A Marathon why? why? why? why? why? why? why? why? why? why? why? why? HAPPINESS
  30. A FEW DIFFERENT FRAMEWORKS OF HAPPINESS
  32. Maslow’s Hierarchy
  36. Profits Passion Purpose GREAT BUSINESS
  37. HAPPINESS time time time GREAT BUSINESS Profits Passion Purpose Pleasure Passion Purpose
  40. Delivering HAPPINESS
  41.  

Editor's Notes

  1. SB (Now) Slide 11: The reason why it’s acceptable to remove the stats on the slide before is because (a) these types of things need to be STATED, not read (b) no one will remember the minutiae/numbers and (c) this slide punctuates their success and people will remember the visual of the exponential increase.
  2. With our Employees: 5 weeks of culture, core values, customer service and warehouse training (remove for everyone in Vegas office – that’s where their customer loyalty team is and Tony can mention that if he wants to);
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