Ppre presentation 24oct2011


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A partner of the GRU_Improving volunteering in social care

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Ppre presentation 24oct2011

  1. 1. Volunteering in Social Care John Eversley and Belinda Pratten ppre CIC
  2. 2. About ppre• Set up January 2003• Public policy research, education and consultancy• Partnerships with universities, NGOs• Range of projects and methods – Quantitative research using administrative data – ‘Emancipatory’ research – E.g. Informal and ad hoc Interpreters
  3. 3. Definitions of volunteering 1United Nations: 3 defining characteristics• Activity not undertaken for financial reward• Activity undertaken voluntarily (free will)• Activity of benefit to someone else or societyMain types of activity – Mutual aid or self help; – Philanthropy or service to others – Participation or civic engagement – Advocacy or campaigning
  4. 4. Definitions of volunteering 2United Kingdom: no common definition, broadly: • ‘an unpaid activity where someone gives their help to an organisation or an individual to whom they are not related.’ (Volunteering England)UK Citizenship Survey• Formal volunteering: unpaid help given as part of a group, club or organisation...• Informal volunteering: unpaid help given as an individual to someone who is not a relative
  5. 5. Formal volunteering by organisation60%50%40%30%20%10%0%
  6. 6. The voluntary principle• Must be freely chosen, ‘no strings attached’• Must be distinct from paid work, not a substitute for it• Issues re benefit / minimum wage entitlements and contractual obligations – that may also impact on accreditation• Volunteering in health and social care – not a cheap option
  7. 7. Volunteering in health and social careCoalition Government policy: “Our vision is of a society in which social action and reciprocity are the norm and where volunteering is encouraged, promoted and supported because it has the power to enhance quality; reduce inequality; or improve outcomes in health, public health and social care.” Department of Health, 2011, Strategic vision for volunteering
  8. 8. Health and Social Care Volunteering Fund• Set up in November 2010 to help ‘recruit, support and celebrate volunteers and volunteering’• Grants to support projects that help meet government objectives in relation to: – Empowering patients – Improving individual and community health outcomes – Improving health and social care• Evaluation of these projects will be used to strengthen the evidence-base on volunteering in health and social care
  9. 9. Carers• ‘Any unpaid help, looking after or supporting family members, friends, neighbours or others because of long-term physical or mental ill-health or disability or problems related to old age’• A continuum, from making or receiving a phone call – “caring about” - through to living with someone and giving them support twenty-four hours a day – “caring for”• Who Cares? Women, BME Communities, poorer people, ‘the pivot generation’• 4.3m , 2001 , 5.5m by 2030
  10. 10. Informal and ad hoc interpreters Context:• Social: demography e.g. 230 languages in London• Political: attitudes to Minority languages• Legal: No ‘Official’ language in England; right to Interpreter; right to healthcare• Ethical: use of children as interpreters
  11. 11. Informal and ad hoc interpreters Context:• Economic; the costs and benefits of (not) having paid, trained mediators or bilingual professionals; who pays for it• Technical: models and standards of mediation; How it is organised
  12. 12. Informal and ad hoc interpreters• Bangladeshi – 29/50 patients had used informal or ad hoc interpreter – 8/50 used<under 18 – Felt more comfortable with and more reliable• Turkish – 17/27 use an interpreter: pd/informal depends on availability and level of concern with respect to their health
  13. 13. Findings: UK Informal and ad hoc interpreters• Bangladeshi – 41/50 had done it – 18 < 18 years old: embarrassment, pressure, missing school• Turkish – 36/53 had done it – 16 < 18 years old: responsibility incl reassurance, pressure lack of vocabulary and training; not being believed