'Information in context': Co-designing workplace structures and systems for organisational learning

Zaana Jaclyn
Zaana JaclynStrategic and Human Centred Designer
‘Information in context’: co-designing workplace structures and systems for organisational learning,[object Object],Dr Mary M Somerville | ZaanaHoward,[object Object],ithink we can all relate by emdot,[object Object]
Context,[object Object],Auraria Library,[object Object],University of Colorado,[object Object],Denver,[object Object],DSC_4965 by aurarialib,[object Object]
Result,[object Object],Co-design of structures and systems for ,[object Object],organisationaland informed learning,[object Object],l_system.png by sansumbrella,[object Object]
Synchronous process:,[object Object],Shared Leadership,[object Object],Appreciative inquiry,[object Object],Participatory co-design,[object Object],Red arrows – synchronous smoke switch on! by GJC1,[object Object]
Shared leadership,[object Object],<3 by Guilhermeboechat,[object Object]
Shared Leadership Team serve as ,[object Object],thought leaders, boundary spanners,  ,[object Object],culture shapers across the organisation,[object Object],Cobija: Corporativa al atardecer – Flickr meeting at Tusk by Voj,[object Object]
Appreciative inquiry,[object Object],A conversation between black and white – IMG_6626 ed + crbwby greekadman,[object Object]
Engages, validates & ,[object Object],empowers the individual ,[object Object],for the benefit of the whole,[object Object],Looks at the ,[object Object],“best of what is” & ,[object Object],“what could be”,[object Object],stand alone by Darwin Bell,[object Object]
Participatory co-design,[object Object],Gemini and Scorpio 5th Annual Valentine’s Day Party: Audience Participation by LarimdaME,[object Object]
What is theidealisedworkplace?,[object Object],Saint Luke’s 4 by Peter Guthrie,[object Object]
GraphHeart by aurarialib,[object Object]
GraphFlow by aurarialib,[object Object]
GraphFlowrby aurarialib,[object Object]
GraphUmber by aurarialib,[object Object]
GrapCircle by aurarialib,[object Object]
Discovery,[object Object],Selection of channels ,[object Object],based on information needs,[object Object],discovery v2 by concretecandy,[object Object]
Initiatives,[object Object],Wiki based intranet system,[object Object],Technology for real time minutes taking,[object Object],Regular ‘brown bag’ lunches,[object Object],LightArt Kijkduin by HaagsUitburo,[object Object]
Outcome,[object Object],Enables an agile,[object Object],environment for iterative,[object Object],co-design of organisation futures,[object Object],MapaRamblaSantJordi. 1a parte. ZONA VI by La Fundicio,[object Object]
Outcome,[object Object],Fosters collaborative culture of,[object Object],social learning and advances,[object Object],organisational learning,[object Object],scatter the sun by ecstaticist,[object Object]
Outcome,[object Object],Advanced inquiry,[object Object],and questioning,[object Object],One thing puzzles me by Piulet,[object Object]
Outcome,[object Object],Moving from ,[object Object],local to global,[object Object],Globe by _fLeMmA_,[object Object]
Summation,[object Object],Participatory innovation ,[object Object],of information + ,[object Object],knowledge processes = ,[object Object],organisational culture ,[object Object],of collaborative ‘working ,[object Object],together’ ,[object Object],Anstract lights 8134 by atomicShed,[object Object]
thankyou,[object Object],questions?,[object Object],Mary M Somerville,[object Object],Mary.Somerville@ucdenver.edu,[object Object],The Question by Corey Templeton,[object Object]
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'Information in context': Co-designing workplace structures and systems for organisational learning

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Editor's Notes

  1. Serves three student populations + publicApprox 70 employees servicing ??????? students
  2. library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
  3. As part of this, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation to ensure a workplace culture conducive to reflection and dialogue among communities of practice, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation. SLT members are responsible for developing enterprise-level understanding of the organisation’s operational and strategic activities. They serve as ‘thought leaders’, ‘culture shapers’, and ‘boundary spanners’ within communities of practice and in cross functional teams. Their holistic understanding permits them to make well informed individual and collective decisions. They model the library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
  4. representatives from across the organisation to ensure a workplace culture conducive to reflection and dialogue among communities of practice, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation. SLT members are responsible for developing enterprise-level understanding of the organisation’s operational and strategic activities. They serve as ‘thought leaders’, ‘culture shapers’, and ‘boundary spanners’ within communities of practice and in cross functional teams. Their holistic understanding permits them to make well informed individual and collective decisions. They model the library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
  5. The result of the appreciative inquiry findings was a restructuring of the organisation according to identified requirements; reorganising to stimulate collaboration within and across teams; and realignment of personnel according to individual interests and capabilities.
  6. *to imagine and redesign organisational information and communication systems. *participatory action research method informed by Soft Systems Methodology to structure collaborative design activities and interpret ‘sense making’ outcomes. In such an approach, practitioners are involved as both subjects and co-researchers who intend to solve a practical problem and, at the same time, increase collective knowledge.
  7. What does it look like?How might we make it happen?How might we measure it?Using rich picturesOne workshop group explored the question: what are our needs and reasons for communicating and how can these be satisfied by technology decisions? This group also discussed behavioural ideals for organisational communication. A second group focused on communication needs, appropriate technology, and social behaviours. A third group looked into appropriate modes of communication, including technology, in relation to organisational level, such as individual, departmental, interdepartmental, and SLT, with the aim of informing the entire Auraria Library staff.
  8. Questions focused on communication:Needs and reasonsBehavioural idealsAppropriate channelsTechnology
  9. The emergent outcomes focused on organising systems for receiving and sending information, identifying what information is important to know (and that which is desirable to know) within an organisational and professional context, the design or selection of appropriate methods to best achieve these needs, and corresponding ideal social behaviours. A recurrent theme recognised the need to select channels appropriate to the purpose for meeting (whether for a formal or informal occasion).
  10. Moving from the individual to the collective, the local to the global
  11. Works becauseprocess also involved transforming org culture &amp; workplace processes fortified by information sharing and knowledge creation innovations, now ensures collaborative ‘working together’ potential amongst organisational staff and with organisational constituencies