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INNOVATION BLA BLA BLA
JUST MAKE YOUR CUSTOMERS HAPPY
HELLO SNOW
4.5 YRS
ONCE THE CPO
NOW THE CIO
A STARTUP DUDE AT LARGE
@yuvalsamet
§
OMG GRAVITY!
CULTURE
COMPETENCE
WILLINGNESS
CLUB RULES
PASSION
らっかんてき
RAKKANTEKI
DIFFICULT CHALLENGES CREATE MEANING
MAKING CUSTOMERS HAPPY AT SCALE
VERY DIFFICULT
WE NEEDED A SYSTEM
THE CHALLENGE
THE ONLY SOURCE OF
KNOWLEDGE IS EXPERIENCE.
RESOLUTION?
KNOW YOUR BUSINESS REALLY WELL
WHAT ARE YOU REALLY GOOD AT?
WHAT DO YOUR
CUSTOMERS APPRECIATE?
FOCUS ON YOUR CUSTOMERS SUCCESS
PARANOID ABOUT DETAILS
GET THE RIGHT TOOLS FOR THE JOB
PRODUCT DISCOVERY
OPTIMIZATION
CLOUD SERVICES
USABILITY TESTING
PARTNERSHIPS
REFERENCE
CUSTOMERS
YOU SHOULD LOVE THEM
A STORY
THANKS
@yuvalsamet
Picture credits:
1. https://www.flickr.com/photos/time-to-look/
4. https://www.flickr.com/photos/madphysi...
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Innovation bla bla bla NES 2015

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I had a fun opportunity to talk about the way we think about innovation in a cultural perspective at Klarna, as a part of the Nordic Ecommerce Summit 2015.

Published in: Software
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Innovation bla bla bla NES 2015

  1. 1. INNOVATION BLA BLA BLA JUST MAKE YOUR CUSTOMERS HAPPY
  2. 2. HELLO SNOW 4.5 YRS ONCE THE CPO NOW THE CIO A STARTUP DUDE AT LARGE @yuvalsamet
  3. 3. § OMG GRAVITY! CULTURE
  4. 4. COMPETENCE WILLINGNESS CLUB RULES PASSION
  5. 5. らっかんてき RAKKANTEKI DIFFICULT CHALLENGES CREATE MEANING
  6. 6. MAKING CUSTOMERS HAPPY AT SCALE VERY DIFFICULT WE NEEDED A SYSTEM THE CHALLENGE
  7. 7. THE ONLY SOURCE OF KNOWLEDGE IS EXPERIENCE. RESOLUTION?
  8. 8. KNOW YOUR BUSINESS REALLY WELL
  9. 9. WHAT ARE YOU REALLY GOOD AT? WHAT DO YOUR CUSTOMERS APPRECIATE?
  10. 10. FOCUS ON YOUR CUSTOMERS SUCCESS PARANOID ABOUT DETAILS
  11. 11. GET THE RIGHT TOOLS FOR THE JOB PRODUCT DISCOVERY OPTIMIZATION CLOUD SERVICES USABILITY TESTING PARTNERSHIPS
  12. 12. REFERENCE CUSTOMERS YOU SHOULD LOVE THEM
  13. 13. A STORY
  14. 14. THANKS @yuvalsamet Picture credits: 1. https://www.flickr.com/photos/time-to-look/ 4. https://www.flickr.com/photos/madphysicist/ 5. https://www.flickr.com/photos/64525258@N00/ 6. https://www.flickr.com/photos/57061031@N07/ 7. https://www.flickr.com/photos/pure9/ 8. https://www.flickr.com/photos/nikonsnapper/ 9. https://www.flickr.com/photos/atmospheria/ 10. SL official media 11. https://www.flickr.com/photos/36247316@N00/ 12. https://www.flickr.com/photos/57061031@N07/

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