MADE BY :- Yukti Chauhan Roll.no :- 14 Class :- MBA HONS(PREV.)
BUSINESS ETHICSBusiness ethics is the studyof business situations ,activities, and decisionswhere issues of right andwrong are addressedIt is study of people rightsand duties, the moral rulesthat people apply in decisionmaking.
• Codes do not produce ethical behavior.• Our ethics tend to flow from our core values.• People have intrinsic worth.
IMPORTANCE OF BUSINESS ETHICS• Public expects business to exhibit high levels of ethical performance and social responsibility.• Encouraging business firms and their employees to behave ethically is to prevent harm to society.• Promoting ethical behavior is to protect business from abuse by unethical employees or unethical competitors.• High ethical performance also protects the individuals who work in business.
FUNCTION ETHICSMARKETING TREATMENT OF CUSTOMER COMPLAINTSADVERTISING TRUTH OF CLAIMLOCATION IMPACT ON COMMUNITY AND ENVIRONMENTPRODUCTION POLLUTION TREATMENT CLAIMS
Functions EthicsTRANSPORTATION SAFETY REGULATION COMPLIANCEADMINISTRATION CONCERN FOR SOCIAL VALUESFINANCE PROFIT TO RECOMPENSATE INVESTORS SAFEGUARD ASSETSPERSONAL FAIR TREATMENT IN HIRING,PROMOTION,DISMISSAL AND PENSIONPURCHASING AVOID HOARDING
FACTORS GOVERNING BUSINESS ETHICS1. Value forming institutions2. Organizational goals3. Work and career4. Superiors5. Peers and colleagues6. Professional codes
BENEFITS OF CODE OF ETHICS1. Customers2. Employees3. Company4. Industry5. society
REASONS FOR ETHICAL PROBLEMS• Personal gain• Dubious character• Individual values in conflict with organizational goals• Managers’ attitudes and values• Competitive pressures• Cross-cultural contradictions