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Coursera | Alphonso Morris - What’s Product Design vs UX vs UI? What is Growth Design?

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Coursera | Alphonso Morris - What’s Product Design vs UX vs UI? What is Growth Design?

  1. 1. What is Product Design vs UX vs UI? An introduction to the field and how to get started
  2. 2. Contents 1. Who am I? 2. Happy to be here 3. My journey 4. What is Coursera? 5. What is Product Design? 6. What is Growth Design? 7. What is UX? What is UI? 8. Can you work in Product Design? 9. Conclusion 10. Takeaways 11. Homework 12. Q&A
  3. 3. Helloooo! Alphonso “FONZ” Morris Growth Design Lead @ Coursera linkedin.com/fonzmorris http://fonz.design @fonzmoney @youngfonz
  4. 4. I am honored to be speaking today I love public speaking and talking about Design
  5. 5. My Journey “A journey of a thousand miles begins with one step.”
  6. 6. What is Coursera? An online based education platform that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. 40 190 3,600+ 390+ 15+ 14+ MILLION LEARNERS UNIVERSITY PARTNERS COURSES SPECIALIZATIONS CERTIFICATES DEGREES
  7. 7. What is a Product Design? According to Wikipedia, Product design is to create a new product to be sold by a business to its customers. But is Design a Noun or verb, that is the question. The dilemma circles around the idea of what design is: ● Is Design a noun? Is it the thing that designers make, the object? ● Or is Design a verb? Is it the thing that designers do, the process?
  8. 8. What are Norman doors? A Norman door is a poorly designed door that confuses or fails to give you an idea whether to push or pull. 
  9. 9. Digital vs Physical Product Design Isn’t this industrial design?
  10. 10. Digital vs Physical Product Design Hardware and Software is the new product
  11. 11. User-Centric Product Design Lifecycle One example of a product design process These vary by org but following something similar, and their subsequent events, a product team is enabled to create a more informed and usable application with the expectation of low user rejection and high user satisfaction. ● Strategy ● Discovery ● Analysis ● Design ● Production
  12. 12. Various roles on a Product Design team This is what the team at Coursera looks like A Product Designer has many names. You may have heard of titles like: Experience Designer (XD) Information Architect (IA) Interaction Designer (IX) Experience Architect (XA) User Interface (UI) Designer User Experience (UX) Designer And many more Truth is, a Product Designer may be responsible for some or all of the above. Some of these title also overlap in responsibility. A Product Designer, at it’s core, is a problem solver. User Research delves into the mind of your customers. They ask the difficult questions, and take all the difficult answers. User Research gets to the bottom of everything. The user is always right. Product Managers are the ones that at the end of the day answer the question “Why are we really doing this?”. They identify the business value behind every decision. It is imperative that you understand why you’re building it. Data Analysts are the scientists of Product Design. They manage A/B tests and live products, collecting and making sense of enormous amounts of data. They are the masters of correlation and causation. Front-end engineer, also known as a front-end web developer, selects, installs and test These are the guys who announce the winning concept. UX writers are tasked with delivering the messaging of the product from the inside out.
  13. 13. What is Growth Design? Think in experiments and be agile Definition: Growth design is a process at the intersection of Growth (a scientific method to improve business metrics) and Design (a human-centered process used to solve problems). It involves crafting meaningful experiences at scale so that an organization can exceed its business goals while delighting their customers.
  14. 14. What is Growth Design? Think in experiments, A/B test and be agile
  15. 15. Practicing Growth Design? Different steps in the growth design process
  16. 16. What is a UX? What is UI? UX Design refers to the term User Experience Design, while UI Design stands for User Interface Design. But despite their professional relationship, the roles themselves are quite different, referring to very different parts of the process and the design discipline. Where UX Design is a more analytical and technical field, UI Design is closer to what we refer to as graphic design, though the responsibilities are somewhat more complex.
  17. 17. Let’s talk about the UI and UX of an app Spotify boasts 248 million monthly active users (MAUs) and 113 million subscribers, with its paid user base growing 31% year-over-year. I selected Spotify, the music streaming app
  18. 18. Data-driven design What is qualitative vs quantitative? Why data matters? Qualitative data is usually expressed by means of sentences and natural language description. Not by numbers. When referring to qualitative data in customer feedback, we call it verbatim or the voice of the customer. It gives you the WHY, the reasons behind the figures. Anything that is used to perform statistical analysis or conduct in- depth research backed by numbers is quantitative. It can be further analyzed by looking at different segments, populations, and cohorts. As opposed to qualitative data, quantitative data has the upside of being (completely) unbiased.
  19. 19. Can you become a Product Designer or work in Tech? YES! YES! YES! YES! YES! I honestly believe there is a job available at a startup or Fortune 500 for each and everyone of you in the audience. With some dedication and focus you can begin you path as soon as you are ready. But I grabbed a screenshot from Indeed to support my case! There are over 275k product design related jobs available today.
  20. 20. Turn to the person to the right or left of you and pick an app from one of your phones to do a 5 mins evaluation of. Product Design is collaborative and teamwork is important! Step 1: Spend about 4-5 min using the selected app – Search, open nav, scroll etc. Step 2: Think about what you like and dislike? What would you change? Why? Step 3: Rank the order of importance to fix those suggestions. Are any critical to the apps success, do you think any of them could increase the UX or revenue? Step 4: Now if you could only do one which one would it be? Why? Popular App Review
  21. 21. Conclusion 1. Product Design is here to stay, it is integral to the success of pretty much every software and digital product company 2. Remember Product Design is not just about design, there are many layers to it 3. UI and UX are not the same 4. Data is your friend use it wisely 5. Growth Design is about moving metrics 6. Self confidence goes a long way 7. Top 10 tech companies are worth over $5 trillion dollars. They need YOU!
  22. 22. Homework & QA ● Take some online courses! Preferably coursera.org LOL. But there are many others. ● Learn a program like Figma or Sketch ● Visit your favorite company or brand’s careers page and look for your dream job. Look at the requirements ● Join ProductHunt to discover new products daily and chat with creators ● Join Medium, Meetup and Dribbble ● Follow like minded people on Twitter: ○ Designers, developers, founders, VCs, Design Conferences ● Take your LinkedIN very serious, make sure to add me! ● STAY POSITIVE!
  23. 23. Thank you for attending! Give yourself a pat on the back,you on your way!

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