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Make NTU _ 20180324

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The slide for MakeNTU, which offers a short brief of YOCTOL's recent showcases, and YOCTOL's proprietary chatbot framework (Bottender), and natural language understanding engine (Understood).

natural language understanding brief

Published in: Data & Analytics
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Make NTU _ 20180324

  1. 1. 黃 韻 如 E s t e l l e H u a n g 快速建置聊天機器⼈人 Chatbot Building: Zero to One YOCTOL INFO
  2. 2. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 2 • 臺灣⼤大學經濟學系 • 優拓拓資訊 AI 訓練師 • 優拓拓資訊 Project Manager • 全球集思論壇講師 / 評審 A B O U T M E Estelle Huang 黃 韻 如
  3. 3. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 3 A B O U T Y O C T O L 開發⾃自有框架聊天機器⼈人服務
  4. 4. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 4 聊天機器⼈人 Chatbot YOCTOL AI 網路路爬蟲 Web Crawler ⾃自然語意理理解 Natural Language
 Understanding 推薦系統 Recommendation 
 Engine 核⼼心技術
  5. 5. 5 Chatbot 能做什什麼? 1 2 3 4 Bottender, Understood 現場實作 Chatbot 建置三步驟 開發經驗談
  6. 6. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 6 Chatbot 能做什什麼?
  7. 7. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 7 Conversational UI 對話式使⽤用者介⾯面
  8. 8. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 8
  9. 9. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 9
  10. 10. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 10
  11. 11. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 11 Chatbot Solutions Chatbot 的多元應⽤用 選單式 決策樹 對話控制 流程 自然語意 理解 推播功能 個人化 多媒體回應 心理測驗 遊戲設計 社群互動 網路爬蟲 監測 展場導覽 會員註冊 個人化推薦 商品查詢 分享鼓勵 機制 對話管理 介面 瀏覽行為 追蹤 問卷調查 資料分析 視覺化 真人客服 切換
  12. 12. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 12 Chatbot Solutions IM bot 優勢:原⽣生的社群網絡
  13. 13. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 13 Chatbot Solutions IOT 應⽤用 • Slack 機器⼈人 • IOT 開關⾨門 • IOT 廣播裝置
  14. 14. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 14 Chatbot 建置三步驟
  15. 15. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 15
  16. 16. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 16
  17. 17. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 17
  18. 18. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 18 • 基於 Node.js 的程式框架 B o t t e n d e r . j s
  19. 19. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 19 安 裝 教 學 /
  20. 20. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 20 多 平 台 ⽀支 援
  21. 21. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 21 伺 服 器
  22. 22. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 22 雲 端 部 署
  23. 23. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 23 資 料 庫 串串 接
  24. 24. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 24 測 試
  25. 25. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 25 Complete APIs for Multi-Platform
  26. 26. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 26 現 已 開 源 https://github.com/Yoctol/bottender
  27. 27. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 27
  28. 28. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 28
  29. 29. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 29
  30. 30. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 30 ⾃自然語意理理解引擎:舉⼀一反三的能⼒力力 30
  31. 31. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 31 Yoctol’s Chatbot Solution NLU 模型訓練步驟 知識範圍界定 1 2 3 例例句句⽣生成意圖分類
  32. 32. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 32 NLU 模型訓練 ⼀一、知識範圍界定
  33. 33. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 33 NLU 模型訓練 ⼆二、意圖分類(Intent Classification)
  34. 34. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 34
  35. 35. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 35
  36. 36. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 36
  37. 37. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 3737 NLU 模型訓練 三、例例句句⽣生成(Utterance Generation)
  38. 38. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 38 宣告利利率的定義為何? 什什麼叫做宣告利利率? 宣告利利率是指啥? 名詞 解釋 監督式學習非監督式學習 資料科學家建立 baseline model AI 訓練師⽣生成 utterance 費⽤用要去哪裡繳? 請問付款⽅方式有哪些? 如何繳交保費? 繳費 ⽅方式
  39. 39. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 39 NLU 模型訓練 Understood:NLU 訓練平台(Pre-alpha) 建立 intents 編寫 utterance 按下 Train 按下 Predict
  40. 40. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 40 Understood & Bottender 現場實作
  41. 41. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 41 Intent 1. 商品購買 Yoctol’s Chatbot Solution NLU Utterance 撰寫技巧 Utterance(例例句句)撰寫 • Intent 內句句型 / 詞彙 / 字數多樣性 • Intent 之間句句數平均 • Intent 之間知識範圍⼤大⼩小接近 • 結構設計 • 意涵接近 / 容易易搞混的 intents 可以合併 • 知識範圍過⼤大的 intent 可以拆解 Intent 2. 商品退換 • U1:商品有瑕疵可以退貨嗎? • U2:買來來的產品有問題,想換新的 • U3:如何退換貨 • … • U1:有賣⽜牛仔褲嗎? • U2:我想找防⽔水外套 • U3:如何下單 • U4:怎麼付款 —> intent ‘付款⽅方式’
  42. 42. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 42 Yoctol’s Chatbot Solution 免費開發⼯工具 Bottender • Chatbot Framework • 已開源,歡迎免費使⽤用 Understood • MakeNTU 參參賽者免費帳號 • 03/27, 23:59 截⽌止申請
  43. 43. YOCTOL INFO INC. @ 2017 Copyright. All rights reserved 43 At YOCTOL, We AI Your Business by Bot.
  44. 44. Thanks for Your Attention! Contact YOCTOL by service@yoctol.com

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