1.
How to Leverage
Laser Tag to Create a
Competitive
Advantage

2.
There’s a lot of
competition
out there

3.
A QUICK POLL
How many of you offer
laser tag parties?

4.
MAPPING THE CUSTOMER JOURNEY
Take a Walk in Your Customer’s Shoes
Awareness Consideration Acquisition Service Loyalty
Stages
Steps
Interactions
Research venues
with Laser Tag
Parties
Google Ad
Social media
Your website
Compare venues
and party
packages
Online reviews
Phone and email
Select venue and
book party
Online booking
Phone and email
Arrive at venue
and party
Staff
interactions
Phone and email
Laser tag
equipment
Become
members
Email
Social ads

5.
CUSTOMER ACQUISITION CHANNELS

6.
DELIVER A VIP EXPERIENCE

7.
BUILD CUSTOMER LOYALTY
Build an effective customer
loyalty program
Give customers something
they are not expecting
Ask for feedback and
act on it
Consistently deliver
great experiences

8.
START GAINING A
COMPETITIVE EDGE TODAY
Get helpful resources to grow
your laser tag business
https://www.deltastrike.com/
downloads/
Build a laser tag business case with
ROI projections and quote.
Let’s Talk
If you have laser tag If you need laser tag