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But I'm Not A Techie! Technical Tools for Technical Services

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Presented at WAAL 2009.

Program description:
What can technical services departments do to tackle ongoing issues surrounding automation, training, and communication? Many perceive that, because of lack of financial resources and computer skills, technological tools are out of their reach. While true for some, many other technological tools do not require deep pockets or computer expertise to use. This presentation will cover several free (or inexpensive) and easy to implement technological tools that the Technical Services department at Miami University has incorporated into its daily operations. Specific software, including wikis, macros, and tutorial creation will be discussed along with quick ways these tools can help address the above issues.

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But I'm Not A Techie! Technical Tools for Technical Services

  1. 1. quot;BUT I'M NOT A TECHIE!quot; PAINLESS TECHNICAL TOOLS FOR TECHNICAL SERVICES
  2. 2. DISCLAIMERS I am “one of them” 1. Not getting paid to  2. promote/mention  specific software Your mileage may  3. vary There will be cats… 4.
  3. 3. MYTHBUSTERS: TS TECH EDITION
  4. 4. MONEY
  5. 5. TECHNICAL SKILLS
  6. 6. TRUE FOR SOME … but not all software is  expensive and hard to  implement.
  7. 7. AREAS OF CONCERN Automation Communication Training
  8. 8. COMMUNICATION
  9. 9. COMMUNICATION
  10. 10. COMMUNICATION
  11. 11. COMMUNICATION
  12. 12. PBWIKI
  13. 13. PBWIKI
  14. 14. http://tlbtc.pbwiki.com
  15. 15. HTTP://TSMUOHIO.PBWIKI.COM
  16. 16. COMMUNICATION http://www.wikimatrix.org/ http://www.pmwiki.org/
  17. 17. TRAINING
  18. 18. TRAINING
  19. 19. TRAINING
  20. 20. WINK This software is provided as‐is, without any expressed or implied warranty. In no event  will the author be held liable for any consequences/damages arising from the use of this  software. This program and the accompanied DLLs/plugins are FREEWARE.  You can use it for  personal, business, educational or any other need of yours, subject to the following  restrictions: 1. You may not re‐distribute this program without contacting the author and getting his  consent. You may not charge any fee or re‐distribution fee for it. 2. This notice may not be removed or altered from any distribution. 3. No form of decompilation / reverse engineering / disassembling parts or whole of the  software may be done. 4. You may not misrepresent the origin of the software/artwork. If you are distributing  the package/portions of the package, the files must be clearly indicated that they are  part of DebugMode Wink software.
  21. 21. WINK
  22. 22. WINK
  23. 23. TRAINING
  24. 24. AUTOMATION
  25. 25. AUTOMATION
  26. 26. AUTOMATION
  27. 27. AUTOMATION
  28. 28. MACRO EXPRESS
  29. 29. MACRO EXPRESS
  30. 30. AUTOMATION Homework: Play around with ME’s variables and logic functions
  31. 31. SUGGESTIONS READ THE LICENSE/TERMS OF USE Look for little things to start Build up from there Ask questions Borrow/steal from your public services friends And from outside the library
  32. 32. GO FORTH AND LEARN
  33. 33. ANY QUESTIONS? Thank you Becky Yoose Bibliographic Systems Librarian Miami University yoosebj@muohio.edu Twitter: yo_bj Credits: Lolcat pics from http://icanhascheezburger.com/ Product Icons from respective company websites

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