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  1. 1. Why product safety is important?P&G Safety of our products is a prerequisite for responsible business (P&G website)ECONOMIC PERSPECTIVE Increase likelihood that products will be chosen by consumers. (CONSUMERPRODUCT SAFETY Protecting consumers and familiesCOMMISSION) from products that pose a fire, electrical, chemical, or mechanical hazard.
  2. 2. What is a “hazardous product”?The CPSC (consumer product safety commission) defines threedegrees of product hazard:1.unreasonable risk;2.substantial product hazard;3.Immediate: a hazardous consumer product. Retrieved from
  3. 3. P&G in product safety1.Safety heritage:“if you cannot make pure goods and full weight, go to something elsethat is honest, even if it is breaking stone” (co-founder, James Gamble).2.Fulfilling our Commitments:700 in-house experts globally.Promoting, researching and enhancingproduct safety.3.Using a Science-based Approach to Evaluate Safety
  4. 4. P&G policy on product safety1.Safe products and packages2.Safe operations3.Meet/exceed all applicable legislative/regulatory requirements4.Provide interested parties with relevant/appropriate factual informationP&G product safety assurance key elements1.Company-wide/global product safety policies applied consistently.2.Pre-Market, science-based assessment of product safety.3.Rigorous control of production4.Post market surveillance and rapid response.
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  7. 7. Pantene Committed to Renewable MaterialsPantene is piloting the use of plant-based plastic in its packaging.Innovative material made from sugarcane — a first for the masshair care industry — debuted in the Pantene Pro-V Nature Fusioncollection last April in Western Europe, and is expanding to NorthAmerica in Fall 2011.
  8. 8. The sugarcane isconverted intoethanol andeventually intoplastic utilizing aby-product fromthe rest of theplant to providesome of theenergy neededto fuel thisprocess.
  9. 9. Gillette Committed to Packaging Reduction New packaging launched in W.Europe: 57% reduction in plastic compared to originally launched Fusion. 20% reduction in gross weight compared to original Fusion launch package. To minimize plastic, use of fibre material made from bamboo, sugarcane, and bulrush.
  10. 10. How to promote product safety?The U.S. Consumer ProductSafety Commission haslaunched an investigation intoPampers diapers withDry Max after some parentscomplained that the newProcter & Gamble Co diapers appearto be the cause of rashes and chemical burns on theirchildren. Recommendation given by CPSC: Act promptly; Improve quality control; Establish voluntary standard; Consumer education program; Experts involvement. Retrieved from A Review and Critical Evaluation of the Consumer Product Safety Commission: Marketing Management Implications
  11. 11. Employees & StakeholdersEmployees & Stakeholders are critical enablers ofour sustainability programs.P&G Show Respect for All Individuals:• All individuals can/want to contribute to their fullestpotential.• Value differences.• Inspire/enable people toachieve high expectations, standardsand challenging goals.• Honesty in performance with people. Retrieved from
  12. 12. Our Enablers1.equip ALL P&G employees to be sustainable in everydaythinking/work practices.2.transparency with stakeholders. Allows P&G continued freedom toinnovate in a responsible way. Delivering the environmental and social programs
  13. 13. Employee contirbutions to sustainability• responsibility for energy, water, waste reductions Lighting that will save 245,000 KWh (or enough power for 16 average homes for a year) upgrades at the P&G Mexico• Managed Print Services : Today we can print anywhere in the P&G print world, scan to email, print two-sided, eliminate the cover pages, and use smart color. In just one year, P&G has printed 11 million fewer pages, and that number is expected to grow considerably.• Earth day The practice of “Turn over your trash can.” employees were challenged to not use their individual trash can for a week to consider how they personally could reduce the waste they produce and recycle more. At many sites all over the world, teams implemented centralized waste stations, where employees gave up their trash can and disposed of waste, recycling, paper and compost at a centralized station on the floor.Landscape watering system redesign collects rainwater or irrigation in Buenos Aires saving an estimated 340,000 liters of water a year.
  14. 14. Employees: Human Rights at P&G Respect for human rights implemented through policies, practices and due diligence systems (e.g., employee rights; employee benefits; health, safety, and environment; water; health services) P& G INVOLVEMENT  UN report on Business and Human Rights by Harvard Professor John Ruggie, Secretary- General’s Special Representative for Business and Human Rights  Update to the Organisation for Economic Co-Operation and Development (OECD) guidelines for multinational enterprises Going forward. “….use of UN based Guiding Principles for Business and Human Rights” to identify and address any gaps in our human rights policies and programs.
  15. 15. Employees: Diversity & Inclusion Diversity Metrics: P&G continues to focus on diversity as a global strategy and expects its work force to become increasingly diverse, enabling P&G to serve more of the world’s consumers. Retrieved from
  16. 16. Employees: Diversity & InclusionFORTUNE• World’s Most Admired Companies(#5 overall; #1 in our industry)• Global Most Admired Company(2011—# 5 / #1 in Industry)• Top Companies for Leaders (2010—#2)• Most Powerful Women—Melanie Healey P&G Recognition(#13), Gina Drosos (#39), Deb Henretta(#20 – International)Diversity Inc.• Top Company for Cultural Competence (2010) In 2011, P&G’s solid progress• Top Companies for Diversity (2011 #25) in diversity and inclusion was• Top Global Diversity Companies (2011 #8) recognized in many global• Top 10 Companies for People with Disabilities(2011 #6) and U.S. surveys:• Top 10 Companies for Latinos (2011 #5)• Top 10 Companies for Asian Americans(2011 #9)• Top 10 Companies for Recruitment &Retention (2011 #9)• Top 10 Companies for Executive Women(2011 #5)
  17. 17. Communities:build constructive relationships with local authorities, industryassociations, residential and business neighbours, action groups, thoughtleaders, and news media.Authorities:communicates with local, regional, and global authorities directly, both as anindividual company and through industry associations.Non-government organizations:enters into dialogue with nongovernmental organizations (NGOs) tounderstand their concerns and cares.Consumers:meeting the needs of our consumers by providing products and services thatcan help improve their lives.
  18. 18. Sustainability Guidelines for Supplier Relations• Expecting our suppliers to comply with all applicable laws of their country.• Any personal payment or bribe to individuals employed by P&G’s customers or suppliers is strictly prohibited.• Placing substantial value upon incumbent and potential suppliers who consistently respect basic human rights.• Respecting employees’ right to freedom of association, where allowed by law.
  19. 19. On supplier level:
  20. 20. SC Environmental Sustainability Scorecard (FILL IN ALL APPLICABLE SHADED CELLS; NON-SHADED ARE OPTIONAL) Submit Date (Month DD, YYYY): Scope Code & Annual Data:Company Name/Unit (below): Enter Scope Code (based on your capability to measure): P = P&G Product-specific materials and services (DESIRED) S = Site(s) (combined total) that create for P&G C = Corporate level NA = Measure does not apply to my industry/service (explain) 2011 (Current Year) 2010 (Past Year) yyyy I Status Unit of Measure Core Measure (from dropdown menu) Jan - Dec Jan - Dec Jan - Dec Scope Data Scope Data Scope Data (Electric) Energy Usage (Fuel) Energy Usage (Input / Withdrawal) Water Usage (Output / Discharge) Water Usage Hazardous Waste Disposal Non-Hazardous Waste Disposal Kyoto Greenhouse Gas Emissions Direct (Scope 1) Kyoto Greenhouse Gas Emissions Indirect (Scope 2) C C C N Annual Volume/Output P P P A S S S