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Introduction to Upwork Freelancing Platform

This is an introduction to Upwork Freelancing Platform that discusses the essentials of Upwork interface.
- How big is Upwork?
- How to find the best jobs?
- How to avoid low budget jobs?
- How to become a Top rated freelancer?
- Differences between Odesk, Elance and Upwork
- How to get help on Upwork?

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Introduction to Upwork Freelancing Platform

  1. 1. The Largest Freelancing Platform Online Yaser Harara
  2. 2. What is Upwork  Based on the former odesk  The Biggest Freelancing website in the market (after merging with elance).  9 Million registered freelancers  4 Million registered clients
  3. 3. What is Upwork Stephane Kasriel CEO Thomas Layton Chairman Upwork Team Mountain View, California, USA
  4. 4. Why Upwork  A lot of money is spent here  Consistent jobs are being posted  Great for both beginners and experts  It is FREE!
  5. 5. Why Upwork Online Work Spend by Category Source: Upwork 2014
  6. 6. Why Upwork Fastest Growing Positions Source: Upwork 2014
  7. 7. Important Dates December 18, 2013 Odesk and Elance Merging into one company March 2015Introduction of Job Success Score April 01, 2015Introduction of connects and memberships May 05, 2015 Odesk and Elance launching the new website: September 01, 2015 limiting clients from posting new jobs on Elance
  8. 8. Exploring Upwork
  9. 9. Uprwork Interface Upwork interface relies mainly on tabs:  Find Work  My Jobs  Reports  Messages
  10. 10. Find Work Tab  Find Jobs  Saved Jobs  Proposals  Profile  My Stats  Tests
  11. 11. Find Jobs Tab  The juice is in the search  Jobs vary in Budget  Use the side search options
  12. 12. Proposals Tab  Active: Contains Active Proposals and Active Candidacies.  Archived: Contains: Proposals that are accepted, rejected and expired.
  13. 13. Profile Tab  Important for consistent career on Upwork  Good Title, Overview, and Details.  Only best work to be shown on Portfolio  Always make sure for 100% profile  Update availability regularly  Specialize!
  14. 14. My Jobs Tab  My Jobs  Contracts  Work Diary
  15. 15. Work Diary Tab  Keeps record of your working time  Important for Hourly based jobs.  Enables you from adding manual time (If Applicable).
  16. 16. Reports Tab  Earnings  Timesheet Details  Time Analyze  Earnings Per Client  Weekly Timesheet  Time Logs  Connects History  Transaction History  Certificate of Earnings
  17. 17. Messages Tab
  18. 18. Messages Tab  Real-time info (Availability)  Rooms  Clean design  Desktop app  Available on mobile
  19. 19. How to get a job on Upwork?  Search properly  Apply for jobs  Apply for jobs  Apply for jobs (different)
  20. 20. Job Types on Upwork  Hourly Jobs  Fixed Price Jobs
  21. 21. Hourly Jobs  Hourly jobs are divided into categories that clients choose upon job posting:  Entry Level  Client is looking for the lowest prices regardless of the freelancers experience.  Intermediate  Client is looking for quality but also is looking for a good price.  Expert  Client has no problem paying for those who would give the best quality.
  22. 22. Fixed Price Jobs  Fixed Price Jobs are protected using the Upwork ESCROW system to hold the money of a job or a part of it.  Fixed Price Jobs payment is automatically released after 14 days if the client did not ask for edits.
  23. 23. Connects  Connects are tokens that allow freelancers to apply for jobs.  Introduced on Upwork on April 2015  Most jobs require 2 connects  Free accounts get 60 connects per month  Membership costs $10/month for 70 rollback connects.
  24. 24. How to choose a job?  Search for Keywords  Apply Search filters according to your preference.  Decide whether you want to have an Hourly job or Fixed price.  Make sure if you have enough connects
  25. 25. Cheap Prices?  Search Properly  Save Searches into feed  If you cannot beat them, Join them
  26. 26. New Features
  27. 27. Job Success Score (My Stats)  Long-term relationships.  Repeat projects.  Missing feedback (Only when there are a lot).  Projects ending without activity.
  28. 28. Upwork Top Rated Program Benefits (Perks):  A Top Rated badge on your Upwork profile  Exclusive invitations to submit proposals.  Personalized tips to strengthen your profile  Premium customer support, including phone and chat.
  29. 29. Upwork Top Rated Program  A Job Success score of at least 90%  12-month earnings of at least $1,000  An account in good standing with no recent account holds  A 100% complete profile with photo (90% for freelancers who brought their profiles over from Elance)  Up to date availability (if unavailable now, set a date estimate)  At least 30 days of work history on Upwork (not required for freelancers who brought their profiles over from Elance)
  30. 30. Rising Talent Program BETA Benefits (Perks):  A Rising Talent badge on your profile  Inclusion in a premium talent pool from which top clients source talent  A one-time bonus of 30 free Connects  Premium chat and ticket support  Personalized profile tips
  31. 31. Rising Talent Program BETA  No Job Success score  Adhere to the Upwork Terms of Service  Maintain a 100% complete profile  Availability status up-to-date  Submit proposals to projects relevant to your skill set  Deliver great results to your clients as you promised when you accepted the work  Complete your projects on time and as promised
  32. 32. Frequent Answered Questions  How do I connect my Payoneer Card into Upwork Account? Click on your name on the top right hand side: Settings >> Get Paid >> Add Payment method
  33. 33. Frequent Answered Questions  Why are there a lot of cheap jobs on Upwork? Upwork allows clients to hire freelancers for as little as $0.01. This means a lot of the job postings come from those who seek cheap labor. However, there are a lot of decent clients if you use the search feature properly.
  34. 34. Upwork Help Options  Phone  Live Chat  Tickets System (Emails)
  35. 35. Upwork Community  Gives Credit to those who help others  Almost every question you have is already answered  Very Friendly (how freelancers are!)  Let s Explore!
  36. 36. Upwork Team Application
  37. 37. Upwork Bugs  Cache Bug  Taking too long to load for some pages and messages.
  38. 38. Solution  Those are technical problems that would be solved eventually.  What about you?  If you cannot beat them, join them!