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Enquiry letters ( bc )

  1. 1.  Letters of enquiry describe what the writer wants and why.The more unusual the request, the more convincing the reason needs to be.
  2. 2. Solicited enquiry Unsolicited enquiry Enquiry for some favor Routine enquiry
  3. 3.  Straightforward, compact and courteous  Positive and confident in tone  Brief and to the point, yet clear, complete and correct.
  4. 4.  Written only for Official Purposes.  Written to an Editor, a Principal, the MunicipalCommissioner, the Secretary etc. EXAMPLE- Your Name…… Your Address……(can be positioned only to the left). Date....(can be positioned only to the left before/after or at the start). Recipient’s Name…..(Specific official or person). Recipient’s Address…
  5. 5.  This should tell the reader what you want(Details of the Enquiry).  Should be brief and Precise.  For example :-  Please send me... (for things that the organization offers to send)  I would be grateful if you could tell me... (for things that are not normally offered)  I am writing to enquire whether... (to see if something is possible)  I would especially like to know... ( + a more detailed request)  Could you also... ( + an additional enquiry or request)
  6. 6.  This paragraph tells the reader why you are contacting his or her organization, and give further details of enquiry. (Brief History, Suggestions, Statistical data)  For example :-  Your company was recommended to me by Ms. ElsieWong of Far Eastern Logistics  I saw your advert in the HK Daily onTuesday, 22 September 2009.
  7. 7.  Possible language includes :- Thanks. (For a very informal and normal enquiry or request) I am looking forward to hearing from you. Thank you very much for your kind assistance . I appreciate that this is an unusual request, but I would be very grateful for any help you could provide. I look forward to hearing from you.  If you think the reader might have further questions, you can suggest that he or she contact you e.g. 'If you have any questions, please do not hesitate to contact me'.
  8. 8.  It should be like a FormalTone and Polite Expression.  FOR EXAMPLE-  Subscription-ThankingYou,Yours faithfully…….  Your Signature…….  Your typed FIRST and LAST name…..  Your Designation…..(as required).
  9. 9. Golden Gate Engineering Prince Square, Prince Street, Dehradun 24 September 2009 Pro-SkillsTraining Centre Jubilee Building Silver Road Dehradun Dear Sir or Madam, Enquiry about Quality Control Course I am writing to enquire whether your company could offer a course on Quality Control for our managers. I saw your advert in the HK Daily onTuesday, 22 September 2009, and the Quality Control Training Course (Ref.: QC 101 ) mentioned in the advert might be suitable for us. I would like to know if it is possible for you to offer a 3-month training course starting before or, at the latest, on Monday, 12 October 2009, for a group of 20. Could you send us some information about the teaching staff and the possible schedule for this course? I am looking forward to receiving your reply. Yours faithfully, (signature) David Mathura Managing Director

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