THE SUPERVISOR’S JOBOrganizations can not be run properly withoutcompetent first level managers . Supervisors are the keyto success in any organization .They are usually heldresponsible for whatever goes wrong in anorganization.
WHO IS A SUPERVISORA supervisor is a manager who accomplishes workwith and through subordinates and directs the workactivities of people
DIFFERENT SUPERVISORY JOBS To prepare a budget Contribute a long range planning Solve technical problems
ADMINISTRATIVE EFFECTIVENESS Administrators create high performance expectations
DEVELOPMENT CYCLEClose supervision and direction are helpful whenworking with individuals who have little experience isdirecting their own behavior.Administrators should maximize their performance bychanging their style.
UPGRADED ROLE OF SUPERVISION Supervisors require technical skills , human skills and direct responsibility for improving productivity and performance .
SUPERVISORY FUNCTIONS OR ACTIVITIESAn essential way of understanding the supervisoryrole is to examine the functions or activitiesperformed by supervisors.PLANNINGORGANIZAINGDIRECTINGCONTROLLING
TEN KEY QUALITIES FOR ADMINISTRATORSProviding clear directionsEncouraging open two way communicationWilling to coach and support peopleProviding objective recognitionEstablishing on going controlsSelecting the right people to staff the organizationUnderstanding the financial implications of decisionEncouraging new ideasGiving out clear cut decisions when necessaryConstantly demonstrating high levels of integrity.
A leader influences long term change in attitude.
Leadership is related to motivation and the process ofcommunication through which one person influencesthe behavior of other people
Functions of a leaderAs:ExecutivePlannerPolicy makerExportExternal group representativeController of internal relationsPurveyor of rewards and punishmentArbitrator and mediatorExamplerSymbol of the groupSubtitute of individual responsibilityIdeologistFather figureScape goat
STYLES OF LEADERSHIPAuthoritarianDemocraticLaissez faireSituational
EFFECTIVE DECISION TAKINGDecisions are made to achieve identifiable goals
TIME MANAGEMeNTTo do time management identify priorities andmanage your priorities.