Global Online Payment Methods: First Half 2014

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Credit cards maintain their lead in global online payments, with alternatives encroaching

Security remains a major issue on the global online payments market. Surveys show that more than a third of Internet users globally who do not shop online cite distrust to online payments as their reason for not making purchases, though this consumer concern varies greatly by country and region.

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Global Online Payment Methods: First Half 2014

  1. 1. GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2014 May 2014
  2. 2. - 2 - General Information Product Details Language: English Format: PDF & Power Point Number of Pages/Charts: 175 Covered Countries/Regions: Global, North America, Latin America, Europe, Asia-Pacific, Middle East, Africa, USA, Canada, Brazil, Argentina, Chile, Colombia, Dominican Republic, Mexico, Peru, Germany, Austria, Switzerland, UK, France, Belgium, Italy, Netherlands, Spain, Russia, Czech Republic, Estonia, Turkey, Sweden, Denmark, Finland, Norway, Japan, South Korea, China, Australia, India, Indonesia, Singapore, South Africa, Kenya, Morocco Prices Single User License: € 3,450 (excl. VAT) Site License: € 6,900 (excl. VAT) Global Site License: € 10,350 (excl. VAT) Questions Answered in This Report  What are the major trends on the global online payments market?  How is the development of mobile and contactless payments around the world going, and what are the prospects?  How are credit card payments and alternative payment methods evolving in online shopping?  What are the most used payment methods in B2C E-Commerce and how do they differ across various countries worldwide? Global Online Payment Methods: First Half 2014
  3. 3. - 3 - Credit cards maintain their lead in global online payments, with alternatives encroaching Security remains a major issue on the global online payments market. Surveys show that more than a third of Internet users globally who do not shop online cite distrust to online payments as their reason for not making purchases, though this consumer concern varies greatly by country and region. Moreover, an important trend is integration of payments across various channels. Banks, payment processers, card companies and multi-channel merchants globally are working toward integration of online payments with mobile and POS payment, while mobile wallets start to offer services beyond mobile payments, and merchants increasingly opt for a single payment provider across channels. Mobile payments, both online and in-store, are predicted to continue strong growth worldwide, with customer adoption improving. About a quarter of the global consumers used their mobile phones for financial or banking transaction last year, and the number of payments with mobile handsets is forecasted to grow rapidly in the next few years to reach several billions by 2018. The region leading worldwide by share of mobile on total B2C E-Commerce payments is the Middle East & Africa. Competition on the global online and mobile payments market is fierce, with major players developing and employing innovations in recent months. Amazon launched promotion of its Login and Pay processing service for online merchants, while Google launched a prepaid card connected to Google Wallet and plans to expand its payment services further. Visa and MasterCard added a cloud-based solution to its NFC payment offers, using the Host Card Emulation technology. PayPal, which generated almost EUR 5 billion in revenues in 2013, launched a new branding campaign with focus on mobile. Moreover, expansion into online and mobile payments is anticipated from large players Apple and Facebook. In the USA, alternative payment methods are expanding to rival debit and credit cards in both online and offline retail. A digital currency trend also continues to evolve. The online retail payment market in the USA grew by a small double-digit share in 2013, reaching several hundreds of EUR billion. M-Commerce payments amounted to a medium- high double-digit figure in EUR billion, split almost evenly between tablets and mobile phones. In Canada, online payment by card continued to be the leading method. In Latin America, the number of internet users and potential shoppers that do not have credit cards has led to substantial presence of alternative payment methods. Only in Brazil does the percentage of the adult population with a relationship with a bank surpass 80%. The online and mobile payment markets in Brazil grow, spurred by regulation, widening penetration and deployment of new technologies. Boleto Bancario was the second most used payment method in Brazil, after bank credit card. In Argentina last year the payment method most used by over 50% online shoppers was credit card, while cash payments upon receipt and such services as Pago Facil and Rapi Pago also popular. In Mexico, the largest share of B2C E-Commerce sales is generated through credit card payment, while the other popular method is cash on delivery. Cards account for the largest share of B2C E-Commerce transactions in Europe, while digital wallets are in second place. European Union legislators are working on improving the electronic payments regulations considering such issues as security. In Germany, invoice remains the leading payment method in online shopping, perceived as both the most secure and most convenient method. But other methods, such as credit card and digital wallets, are on the rise. In Austria, the leading method both in M-Commerce and B2C E-Commerce was credit card, while online shoppers in Switzerland most used invoice in online shopping and credit card in mobile shopping. Online payment is the largest contributor to card payment growth in the UK, with annual growth of over 10%. The use of contactless cards in on the rise: in early 2014, the monthly value of payments by contactless cards in the UK exceeded a hundred GBP 100 million for the first time. In France, credit card remains the most preferred payment method in B2C E-Commerce, followed by PayPal and similar services. Global Online Payment Methods: First Half 2014 Key Findings (1 of 2)
  4. 4. - 4 - Credit cards maintain their lead in global online payments, with alternatives encroaching The year-on-year growth of online credit card payments in France slowed to a single-digit percentage in early 2014. Online card spending in Italy was growing year-on-year in every month of 2013, while in Spain, the two payment methods most used in online shopping in 2013 were Bank Credit Card and PayPal. Credit card was the most preferred payment method in both B2C E-Commerce and M-Commerce in Sweden, though the share of online shoppers there preferring credit card decreased between 2012 and 2013. Card use dominated payments in Denmark and Norway also in both B2C E-Commerce and M-Commerce, while in Finland online bank transfer was ahead of cards. Cash on delivery remains the dominant payment method in online shopping in Russia, though use of credit cards and alternative payment is on the rise there. More than half of online shoppers prefer to pay on delivery with cash, but a growing number now reaching nearly a quarter of shoppers prefers to pay with card either online or upon delivery. Cash on delivery is also the most use method of payment in the Czech Republic. Online shoppers in Turkey predominately use a credit card for purchases. E-Commerce transaction with cards in Turkey reached a value of over EUR 10 billion. Also in Estonia B2C E-Commerce transactions with bank cards are significant, with cross-border transactions by far outweighing the domestic ones. Digital wallets had a substantial share on total B2C E-Commerce payments in the Asia-Pacific region, though still behind credit and debit card. “Security“ and “Convenience of the Payment Method“ were among the top decision factors in B2C E-Commerce for online shoppers in the region. In Japan, payments in B2C E-Commerce are dominated by prepayment with a credit card, followed by cash or card payments upon delivery in distant second. Over the counter payments for online purchases also are popular. Though NFC payments arrived in Japan in 2013, contactless payment with cards is likely to continue dominating this market segment. In South Korea, credit card payments are most common in E-Commerce, while regulations are strict about security of such payments. In distant second, the payment method following card payments was money transfer. Mobile payments had a boom last year in China, with gross merchandise volume of third-party mobile payment growing by around 7-8 times, sparked by mobile shopping. Still more growth is expected as competition intensifies. The number of online payment users in China topped a quarter of a billion, while value of payments increased by half. Alipay accounted for the largest share of the online payments market in China in 2013, while Tenpay was in second place. Alipay was also the largest player on the Chinese third-party payment market, with its dominance even more evident than in online payments. In other areas of Asia, the share of cash on delivery on B2C E-Commerce payments in India is forecasted to decrease from 2013 to 2016, though still account for around a half of the market as credit card and mobile payment increase there. In Indonesia, bank transfer was the most preferred payment method in B2C E-Commerce last year, followed by cash on delivery. Cash on delivery remains the major payment method in the growing B2C E-Commerce in the Middle East and Africa. This method accounted for almost a half of E-Commerce transactions, while cards accounted for a third. As of 2013, credit card was the online payment method most used in B2C E-Commerce in South Africa, followed by bank transfer. The region’s leader in mobile payments, Kenya, generated a small double-digit number in EUR billion of mobile payments in 2013. Global Online Payment Methods: First Half 2014 Key Findings (2 of 2)
  5. 5. - 5 - 1. MANAGEMENT SUMMARY 2. GLOBAL  Online Payment Overview and Trends, H1 2014  Value of B2C E-Commerce Payment Transactions, by Method, in USD billion, and in % CAGR, 2012 & 2017f  Breakdown of B2C E-Commerce Payment Transactions, by Methods, in %, by Regions, 2012  Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of Online Shoppers Who Buy Online Less than Once a Month, by Selected Countries, September 2013  Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, incl. Payment, 2012 & 2013  Mobile Payment Overview and Trends, H1 2014  Number of Contactless Mobile Payment Transactions, in billions, 2014f & 2018f  Top Countries and Regions by Share of Mobile Payments on Total B2C E-Commerce Payment Transactions, in %, 2012  Alternative Online Payment Overview and Trends, H1 2014  Breakdown of B2C E-Commerce Payment Transactions, by Cards and Alternative, in %, 2012 & 2017f  Cross-Border B2C E-Commerce Payment Overview and Trends, H1 2014  Online Gaming Payment Overview and Trends, H1 2014  Online Travel Payment Overview and Trends, H1 2014  Online and Mobile Payment News about Players, H1 2014 3. NORTH AMERICA 3.1 NORTH AMERICA (Regional)  Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012 3.1 USA (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Online Retail Payment Market Value, in USD Billion, 2011 - 2013  Breakdown of B2C E-Commerce Payments, by Method, in %, 2013  Breakdown of Preferred Payment Methods in B2C E-Commerce, in %, by Desktop Buyers, Tablet Buyers and Mobile Buyers, Q2 2013  Most Important Online Shopping Benefits, Incl. Payment Options, in % of Online Shoppers Using Multiple Devices, January 2014 Global Online Payment Methods: First Half 2014 Table of Contents (1 of 10)
  6. 6. - 6 - 3.1 USA (Top Country) (Cont.)  Breakdown of M-Commerce Payments, by Table and Mobile Phone, in %, 2013  Methods Used in Mobile Payments, in % of Mobile Payment Users, 2013  Usage of Mobile Payments, by Service Provider, in % of Individuals, 2013  Usage of Mobile Banking and Mobile Payment, in % of Individuals, 2013  Usage of Digital Currencies, in % of Internet Users, Q2 2013 & Q4 2013, Ranked by Q4 2013  Companies Most Trusted to Provide Mobile Digital Wallet, in % of Consumers, 2013 3.2 CANADA  Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, February 2014  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2010 & 2012  Online Storage of Cards with Merchants, by Merchant, in % of Consumers, February 2014  Most Important Mobile Phone Enhancements Relating to Mobile Payment or Mobile Banking, in % of Consumers, February 2014 4. LATIN AMERICA 4.1 LATIN AMERICA (Regional)  Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012  Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, and Banking Penetration on Total Adult Population, in %, 2013 4.2 BRAZIL (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Share of Credit Card Owners Paying Online With Credit Card, in %, 2010 - 2013  Breakdown of the Most Used Payment Methods in B2C E-Commerce, in % Online Shoppers Who Own a Credit Card, 2013  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 Global Online Payment Methods: First Half 2014 Table of Contents (2 of 10)
  7. 7. - 7 - 4.3 ARGENTINA  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013  Payment Methods Offered in B2C E-Commerce, in % of Online Shops, 2013 4.4 CHILE  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 4.5 COLOMBIA  Breakdown of Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 4.6 DOMINICAN REPUBLIC  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 4.7 MEXICO  Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2013  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013  Share of Internet Users Covered by Banking Services who Visit Online Banking Portals and Share of Internet Users Visiting Online Banking Portals who Make Banking Transactions Online, in %, 2012 & 2013  Operations Carried Out with Online Banking, in % of Online Banking Users, 2012 & 2013 4.8 PERU  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 Global Online Payment Methods: First Half 2014 Table of Contents (3 of 10)
  8. 8. - 8 - 5. EUROPE (Regional)  Online and Mobile Trends and News about Players, H1 2014  Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012  Breakdown of Payment Methods Most Preferred in B2C E-Commerce, in % of Online Shoppers, by Selected Countries and Sub-Regions, 2013  Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of Online Shoppers Who Buy Less than Once a Month, by Selected Countries, September 2013  Concerns about Use of Online Banking and Online Shopping in the EU, in % of Internet Users, March 2012 & June 2013  Share of Internet Users who are Concerned about Security of Online Payments in Online Banking and Online Shopping in the EU, by Country, June 2013 & March 2012 6. CENTRAL EUROPE 6.1 CENTRAL EUROPE (Sub-Regional)  Breakdown of the Latest Online Purchase, by Payment Method, in % of Online Shoppers, by Physical Goods, Digital Goods and Services, 2013  Top 3 Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, by Country, 2013 6.2 GERMANY (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Breakdown of Interactive Retail Sales by Payment Methods, in EUR million and in %, 2012 & 2013  Breakdown of Payment Methods Used to Buy Digital Goods, in %, by Age Groups and Total, 2013  Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013  Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2013  Most Secure Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013  Breakdown of the Importance of Factors in Online Shopping, Incl. Payment, in % of Online Shoppers, January 2014  Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013  Most Important Factors in M-Commerce, incl. Mobile Payment Security, in % of Online Shoppers, 2013  Overview of Acceptance of NFC Payments at POS, by Visa PayWave, MasterCard PayPass, Vodafone SmartPass, and Girogo, 2013 Global Online Payment Methods: First Half 2014 Table of Contents (4 of 10)
  9. 9. - 9 - 6.3 AUSTRIA  Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013 6.4 SWITZERLAND  Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013 7. WESTERN EUROPE 7.1 UK (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Online Card Spending, in GBP billion, 2008 & 2012  Fraud Losses in Online Card Spending, in GBP million, 2008 & 2012  Online Card Payment Fraud, in GBP million, by Fraud Against UK-Based Online Retailers and Overseas- Based Online Retailers, 2012 & 2013e  Number of Terminals with Contactless Payment Functionality, in thousands, 2012 & 2013, and February 2013 - February 2014  Number of Cards with Contactless Payment Functionality, in millions, 2012 & 2013, and February 2013 - February 2014  Value of Contactless Payment Transactions, in GBP million, February 2014 & March 2014 7.2 FRANCE (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Year-on-Year Growth of Online Credit Card Payments Value per Month, in %, April 2013 - April 2014  Number of Retail Stores with Contactless Payment Terminals, in thousands, 2011 - 2013 & January 2014 - March 2014  Number of Contactless Payment Cards, in millions, 2011 - 2013 & January 2014 - March 2014 7.3 BELGIUM  Payment Methods Offered in B2C E-Commerce, in % of Online Merchants, 2012 & 2013  Payment Methods Offered in M-Commerce via Smartphones, in % of M-Commerce Merchants, 2013 Global Online Payment Methods: First Half 2014 Table of Contents (5 of 10)
  10. 10. - 10 - 7.4 ITALY  Top Payments and M-Commerce Website and App Categories Visited on Smartphone, by in % of Smartphone Owners and in % Year-on-Year Growth, 3 Months to November 2013  Online Credit Card Spending, in EUR million and in % Year-on-Year Change, January 2013 - January 2014  Share of E-Commerce on Total Credit Card Spending, in %, February 2014 7.5 NETHERLANDS  Breakdown of B2C E-Commerce Transactions by Payment Methods, in %, 2012/2013 7.6 SPAIN  Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013  Payment Systems in B2C E-Commerce, in % of Online Merchants, February 2014  Share of Online Merchants Accepting Cross-Border Payments, in %, and Share of Online Merchants Offering Country-Specific Methods in Cross-Border Payments, in %, February 2014  Overview of Acceptance of NFC Payments at POS, by Visa PayWave, Caisa Bank, and MasterCard PayPass, 2013 8. EASTERN EUROPE 8.1 RUSSIA (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, September 2013  Breakdown of the Last B2C E-Commerce Purchase, in % of Online Shoppers, September 2013  Breakdown of the Preferred B2C E-Commerce Payment Method, in % of Online Shoppers, September 2013  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2010 - 2013 Global Online Payment Methods: First Half 2014 Table of Contents (6 of 10)
  11. 11. - 11 - 8.2 CZECH REPUBLIC  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Gender and Age Group, Q2 2013  Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 8.3 ESTONIA  Value and Number of Domestic B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q2 2012 - Q1 2014  Value and Number of Cross-Border B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q2 2012 - Q1 2014 8.4 TURKEY  Breakdown of Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012  Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY billion, Q1 2012 - Q1 2014  Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q1 2014 9. SCANDINAVIA 9.1 SWEDEN (Top Country)  Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013  Breakdown of the Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012 & Q4 2013 9.2 DENMARK  Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013  Breakdown of the Last B2C E-Commerce Purchase by Payment Methods, in % of Online Shoppers, 2013  Breakdown of Credit/Debit Card Payment for the Last B2C E-Commerce Purchase, by Card Brands, in %, 2013 Global Online Payment Methods: First Half 2014 Table of Contents (7 of 10)
  12. 12. - 12 - 9.3 FINLAND  Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 9.4 NORWAY  Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 10. ASIA-PACIFIC 10.1 ASIA-PACIFIC (Regional)  Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012  Top Factors in Online Shopping, incl. Payment, in % of Online Shoppers, 2013  Awareness of Payment-Related Mobile Technologies, in % of Consumers, 2013  Breakdown of Preferred Payment Methods, incl. Electronic Payment, in % of Consumers, by Selected Countries, September 2013  Breakdown of Readiness to Shop Online Using Smartphone or Tablet with Payment Card Details Stored Safely on the Device, in %, by Selected Countries, September 2013 10.2 JAPAN (Top Country)  Online and Mobile Trends and News about Players, H1 2014  Breakdown of Electronic Cash Usage, in % of Consumers, February 2014  Payment Instruments Used for Ordinary Expenditures, by Cash, Credit Cards and Electronic Money, in %, by Payment Value, 2012 10.3 SOUTH KOREA (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Breakdown of E-Commerce Sales by Payment Method, in %, 2012 & 2013 Global Online Payment Methods: First Half 2014 Table of Contents (8 of 10)
  13. 13. - 13 - 10.4 CHINA (Top Country)  Online and Mobile Payment Trends and News about Players, H1 2014  Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012 & December 2013  GMV of Third-Party Online Payment, in CNY trillion, and Growth in %, 2010-2017f  Breakdown of Third-Party Online Payment GMV, by Segment, in %, 2009 - 2013e  Breakdown of Third-Party Online Payment Market, by Players, in %, 2013  Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2012 & December 2013  GMV of Third-Party Mobile Payment, in CNY billion, and Growth in %, 2010-2017f  Breakdown of Third-Party Mobile Payment GMV, by Segment, in %, 2009-2016f  Mobile Payment Transaction Value, in CNY billion, 2012 & 2013  Breakdown of Third-Party Mobile Payment Market, by Providers, in %, 2013  Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, in % of Online Shoppers, 2013 10.5 AUSTRALIA  Breakdown of Main Reasons to Get a Credit Card, incl. Online Shopping, in % of Credit Card Owners, 2013  Breakdown of Main Usage of Credit Card, incl. Online Shopping, in % of Credit Card Owners, 2013 10.6 INDIA  Breakdown of B2C E-Commerce Payments, by Method, in %, 2013 & 2016f  Share of Online Payment on Total Credit Card Spending, in %, 2013 10.7 INDONESIA  Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2013 Global Online Payment Methods: First Half 2014 Table of Contents (9 of 10)
  14. 14. - 14 - 11. MIDDLE EAST & AFRICA 11.1 MIDDLE EAST & AFRICA (Regional)  Online and Mobile Payment Trends and News about Players, H1 2014  Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012 11.2 MIDDLE EAST (Sub-Regional)  Most Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2012 & 2013 11.3 AFRICA (Sub-Regional)  Payment Methods Used for Online Booking of Business Trips, in % of Business Travel Decision-Makers, by Countries and Total, 2013  Share of Internet Users who Do Not Shop Online Because of Concerns about Safety of Online Payment Transactions, by Selected Countries, in %, January 2014 11.4 SOUTH AFRICA (Top Country)  Online Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, December 2013  Breakdown of Online Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, December 2013  Credit Cards Used in B2C E-Commerce, by Brands, in % of Online Shoppers who Pay with Credit Cards, December 2013 11.5 KENYA  Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2013 11.6 MOROCCO  Value and Number of B2C E-Commerce Transactions Made with Bank Cards, in MAD million and in millions, 2012 & 2013 Global Online Payment Methods: First Half 2014 Table of Contents (10 of 10)
  15. 15. - 15 - Samples Global Online Payment Methods: First Half 2014
  16. 16. - 16 - General Methodology of our Market Reports:  This report includes the results of secondary market research: By using various sources we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation.  Cross referencing of data was conducted in order to ensure validity and reliability.  Besides providing information on the specific topic, every chart contains an Action Title, which summarizes the main statement of the chart and a Sub Title, which gives information about the country, the topic, the unit or currency, and the time period the data on the chart refers to.  Furthermore, the source of information and its release date are provided on every chart. It is possible that the information included in one chart is derived from several sources. Then, all sources are mentioned on the chart.  This report also includes rankings. Within these rankings, it is possible that the total amount adds up to more than 100%. If this is the case, multiple answers were possible, and this is then mentioned in the note of the chart.  If available, additional information about the data collection, for example the time of survey and number of people asked, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.  When providing information about amounts of money, local currencies were mostly used. When referencing them in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used.  This report includes mainly data from the last 12 months. The exact publication dates are mentioned in every chart. Methodology for our Global Online Payment Methods report:  This report covers the global online payment market. It takes into account a wide definition of online payment, including mobile payment.  All major global regions are covered, while data availability varied across the markets.  Selected key markets, including the US, Brazil, Germany, the UK, Russia, and China, are represented in a larger scope.  Other key markets such as France, Japan, Sweden, South Korea and South Africa are covered in a smaller scope due to lower data availability.  Besides country data, global and regional data is also included.  Cross referencing of data was conducted in order to ensure validity and reliability.  Depending on data availability, the following types of market information are presented: online and mobile payment trends, relevant news about players, such as banks, payment providers, merchants, telecommunications companies, new regulations of online and mobile payments, the most used and most offered payment methods in B2C E-Commerce and M-Commerce, number and volume of online and mobile payment transactions, information about online and mobile payment users.  The report includes recent data, mostly published within the previous 6 months. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source. Methodology Global Online Payment Methods: First Half 2014
  17. 17. - 17 - WHAT IS THE TARGET AUDIENCE FOR THE MARKET REPORTS? The target group of our B2C E-Commerce reports are decision makers in top-management, for example from the departments E-Commerce, Business Development, Strategy, Marketing, etc. from large corporations worldwide. WHAT SOURCES ARE USED FOR THE MARKET REPORTS? The reports are all based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other sources. WHAT TYPE OF RESEARCHERS ARE FINDING THE INFORMATION FOR OUR MARKET REPORTS? yStats.com employs multilingual researchers that research and filter all sources and translate the relevant information into English. This ensures that the content of the original sources is correctly interpreted. WHAT TYPE OF ANALYSTS ARE WRITING THE MARKET REPORTS? 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Our product “Full Access Global E-Commerce Reports” gives customers access to all our E-Commerce market reports. Furthermore, access to all the market reports we publish during the subscription period is guaranteed. Frequently Asked Questions Global Online Payment Methods: First Half 2014
  18. 18. - 18 - Travis Witteveen Chief Operating Officer – Markets and Operations Avira GmbH: Leading European Software Company ”As a company that operates on a global level, the research results that yStats.com provides represent significant added benefit for us. The comprehensive analyses are executed quickly and flexibly. Furthermore, they are a reliable resource for helping us to make strategic decisions.” Iris Stöckl Director Investor and Public Relations Wirecard AG: Leading E-Banking Company “The flexibility that yStats.com offers ensures that we always receive analyses, data and reports that match our needs. Fast, objective and to the point!” Steve Rotter Vice President of Marketing Brightcove, Inc.: Leading Online Video Company “yStats.com quickly and flexibly compiles the information we require. Regardless of whether we need local or transnational data, we always get the best results from yStats.com!” Dr. Marcus Ackermann Member of the Executive Board Bonprix: Leading Online Shopping Company “When we need the latest trends and statistics on the retail, homeshopping and e-commerce market, we turn to yStats.com. yStats.com turns the data into concise information that is objective and reliable. yStats.com delivers a cost-efficient and time saving research service for our company Internet, Consulting, Retail, Finance and Other Companies Internet  Google  Amazon  eBay  Avira  Skype  Digital River  First Data  Citrix Online  Wirecard  1 & 1  Skrill / Moneybookers  Deutsche Telekom  CyberSource  bwin Interactive Entertainment  Brightcove Consulting  Boston Consulting Group  Deloitte  Bain & Company  Accenture Finance  Goldman Sachs  Credit Suisse  Morgan Stanley  Bank of America Merrill Lynch  Citigroup  Oppenheimer & Co. Retail  OTTO Group  Costco  Tchibo Direct  Diesel Other  Red Bull  BASF  Lego  Beiersdorf  Xerox Quotes of our Customers Selected References Global Online Payment Methods: First Half 2014
  19. 19. - 19 - Report Publication Date Price (excl. VAT)* Global B2C E-Commerce Delivery 2014 May 2014 € 3,950 Global Cross-Border B2C E-Commerce 2014 April 2014 € 3,450 Global M-Commerce 2014: Smartphones & Tablets March 2014 € 3,450 Global Clothing B2C E-Commerce Report 2013 July 2013 € 3,950 Global Online Gaming Market 2014 February 2014 € 2,950 Global Mobile Gaming Market 2014 February 2014 € 1,950 Europe Online Payment Methods: First Half 2014 May 2014 € 2,450 Asia-Pacific Online Payment Methods: First Half 2014 May 2014 € 750 MENA B2C E-Commerce Report 2014 January 2014 € 2,950 Africa B2C E-Commerce Report 2013 December 2013 € 2,450 Latin America B2C E-Commerce Report 2013 November 2013 € 2,450 Europe B2C E-Commerce Report 2013 September 2013 € 3,950 Asia B2C E-Commerce Report 2013 February 2013 € 4,450 *Single User License Report Planned Date Price (excl. VAT) Global Alternative Payments 2014 First Half 2014 To be announced China B2C E-Commerce 2014 First Half 2014 To be announced Global Online Payment: Second Half 2014 Second Half 2014 To be announced Global B2C E-Commerce 2014: Emerging Markets Second Half 2014 To be announced Global B2C E-Commerce 2014: Mature Markets Second Half 2014 To be announced Global Clothing B2C E-Commerce Market 2014 Second Half 2014 To be announced Selected Published Reports Future Reports Global Online Payment Methods: First Half 2014
  20. 20. - 20 - Report Order Form Global Online Payment Methods: First Half 2014
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