Global Online Payment Methods 2011

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Hamburg-based market research firm yStats.com analyzes global E-Commerce payment trends in its ”Global Online Payment Methods 2011“ report. The analysis takes an in-depth look at payment methods in 41 nations on 6 continents, highlighting the most important trends for companies operating in these markets.

In North America in 2010 the market share of credit card payments in E-Commerce still accounted for approx. 40 %, but this figure is expected to decrease slightly by 2015. As a result American Express launched a digital payment platform in March 2011 to offer different payment options to its clients. According to the yStats.com report credit card payments were also in Latin America the preferred payment option accounting for 70 % of all online purchases. In Brazil SafetyPay and BrasPag announced their collaboration early September 2010, while online payment service Paypal seeks to join forces with entertainment website Terra.

Credit card payments continue to be strong in European E-Commerce
In Europe, in 2010 credit cards were the most popular online payment method with a share of approx. 40 %. Credit card payments accounted for approx. 60 % of online purchases in the third quarter of 2010 in Great Britain and France, followed by micropayment services. In Germany the most popular payment method remained payment by invoice, while credit card purchases accounted for only 20 %. The Eastern European market for online payments continues to grow. In 2010, revenue in Russia increased by 75 %, reaching 70 billion RUB. Online payment provider Yandex.Money expanded in 2011 to other CIS countries, including Ukraine, Belarus and Kazakhstan.

Electronic payment methods are also gaining popularity in Asia and Africa
The “Global Online Payment Methods 2011” report by yStats.com clearly shows that the market for electronic payments continues to grow in Asia as well. Revenue in Japan in 2010 reached already approx. 40 trillion JPY, while even 50 trillion JPY are predicted for 2014. In South Korea especially credit card payments were popular with a share of more than 70 %, followed by money transfer. PayPal was able to increase the number of its users in Singapore annually by 45 %, with more than 900 000 accounts existent by the end of 2010. Cash payments were only in China the most popular payment method, with a share of more than 90 %. Last but not least credit card payments were also the preferred payment method in South Africa.

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Global Online Payment Methods 2011

  1. 1. Global Online Payment Methods 2011May 2011 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions s 2011 ethod ent M Paym O nline G lobal May 2011Publication Date May 2011Language EnglishFormat PDF & PowerPointNumber of Pages/Charts 105Covered Countries USA, Canada, Argentina, Brazil, Mexico, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, UK, Ukraine, China, India, Israel, Japan, Singapore, South Korea, Thailand, Vietnam, Australia, New Zealand, South AfricaPrice Single User License: € 3,450 (excl. VAT) Site License: € 6,900 (excl. VAT) Global Site License: € 10,350 (excl. VAT) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  2. 2. Global Online Payment Methods 2011Key Findings Covering Online Payment Methods and Trends for 41 Countries worldwide • Credit cards are dominating the US B2C E-Commerce payment market, accounting for a market share of approximately 40% in 2010. This share is expected to decrease slightly until 2015.. • “Invoice” was the most preferred online payment method in Germany in Q3 2010, followed by “Mi ropayment Services”. “Card” only reached a smaller share on the German market. c • With almost 60%, “Card” was also the most preferred online payment method in the UK in Q3 2010, followed by “Micropayment Services”. • In France, “Card” was the most preferred online payment method in Q3 2010, too, followed by “Micropayment Services”. • The value of the electronic payment market in Japan is expected to reach almost JPY 50 trillion in 2014, up from approximately JPY 40 trillion in 2010.Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • yStats.com has been committed to research up-to-date, objective and demand-based data on markets and competitors from various industries since 2005. • Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. • In addition to reports on markets and competitors, yStats.com also carries out client-specific research. • Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting. yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  3. 3. Global Online Payment Methods 2011Table of Contents (1 of 5) 1. NORTH AMERICA 2. LATIN AMERICA (cont.) USA Mexico • Most popular Payment Methods in B2C • Most preferred Online Payment Method, in %, E-Commerce, Market Share in %, 2010 & 2015f 2010 (by Credit Card, Debit Card, Online Payment, (by Cash, Credit Card, Deposit/Online Transfer, Prepaid Card, Retail Credit Card) Other) • Payment Methods used for virtual Goods, in %, 2010 3. EUROPE (by Completing Offers, Credit Card, Facebook Credits, Game specific stored Value Cards, PayByCash, PayPal, Payment via Mobile Phone, Regional UltimatePay) • Activities of Financial Services Company • Preferred Payment Methods of Online Shoppers, American Express, 2011 in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card , Electronic Bank Transfer, PayPal) Canada • Activities of Payment Company FirstData, 2011 Austria • Most preferred Payment Method for Distance Sales, 2. LATIN AMERICA including B2C E-Commerce, in %, 2009/2010 (by Bank Transfer, Credit Card, Other) Regional Belgium • Most Preferred Payment Method of Online Shoppers, in %, 2009 (by Cash, Check, Credit Card, Debit Card, Transfer, • Preferred Online Payment Methods of Internet Pure Other) Players, 2009 (by Bancontact/Mister, Bank Transfer, Bank • Online Payments made via Visa Cards, in USD Transfer in Advance, Buttons of Belgian Banks, billion, 2008-2009 Cash on Delivery, Credit Card, iDeal, Other Online Channels) • Activities of Online Payment Service Ukash in Argentina and Brazil, 2011 • Preferred Payment Methods of all Distance Sellers, 2009 • Activities of Online Payment Services Firms (by Advance Online Bank Transfer, Bancontact/ DineroMail and MercadoPago, 2011 Mister, Bank Transfer after Delivery, Buttons of Belgian Banks, Cash on Delivery, Credit Card, Argentina Financing & Company Cards, iDeal, Other Online Payment) • Activities of GlobalCollect/PaySafeCard, 2010 Croatia Brazil • Partnership between Auction Portal Locusto Aukcije • Most popular Payment Method for E-Commerce, and PayPal, 2011 in %, 2009 (by Boleto Bancario, Cash on Delivery, Credit Card, Czech Republic Direct Debit, Other) • Mobile Payment Activities of MasterCard, • Online Shopping Payment Methods Usage, by 2010/2011 Gender and Age, in %, 2010 • Partnership between SafetyPay and BrasPag, 2010 (by Cash on Delivery, Cash Payment, Credit or • Partnership between PayPal and Terra, 2011 Debit Cards over the Internet, Electronic Bank Transfer, Prepaid Account over the Internet, Other Payment Method) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  4. 4. Global Online Payment Methods 2011Table of Contents (2 of 5) 3. EUROPE (cont.) 3. EUROPE (cont.) Czech Republic (cont.) Germany (cont.) • Most popular Payment Methods, Online Stores vs. • Payment Methods offered in Online Shops, in %, Online Auctions, in %, 2010 2010 (by Bank Transfer, Cash on Delivery, Other) (by Bank Transfer after Delivery, Cash on Delivery, ClickandBuy, Credit Card, Debit, Instant Bank Transfer, Prepayment, PayPal, Other) Denmark • Payment Methods used by Online Shoppers, in % of Internet Users, 2010 • Most Preferred Payment Method of Online (by Cash Card, Cash on Delivery, ClickandBuy, Shoppers, in %, Q3 2010 Credit Card, Direct Debit, Giropay, Installment (by Cash on Delivery, Credit Card, Dankort, Purchase, Invoice, Mobile Payment, Other account- Internet Banking Transfer, Invoice, Micropayment based Payment Methods, Other Online Payment, Services, Other) Other Prepaid Payment, PayPal, Pre-Payment, PaySafecard, Sofortüberweisung.de, Other) Finland Hungary • Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 • Preferred Online Payment Method, in %, 2010 (by Card, Cash on Delivery, Installment Payments, (by Card, Pay on Delivery, Other) Internet Banking Transfer, Invoice, Micropayment Services, Other) Ireland France • Activities of Online Payment Company Realex, 2010/2011 • Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 • Mobile Payment Activities of Telefonica O2 Ireland, (by Card, Cash on Delivery, Installment Payment, 2011 Internet Banking Transfer, Invoice, Micropayment Services, Mobile Telephone, Other) Italy • Preferred Payment Methods of Online Shoppers, in %, 2010 • Payment Methods used by Internet Shops, in %, (by Cash, Cheque/Accept Giro, Credit Card, Debit/ 2010 Payment Card, Electronic Bank Transfer, PayPal) (by Bank Transfer, Cash on Delivery, Credit Card, PayPal, Other) • Payment Providers utilized by Internet Shops, in Germany %, 2010 (by Banca Intensa Sanpaolo, Cartasi, Deutsche • Most Preferred Payment Method of Online Bank, IWBank, Monte Paschi Siena, PayPal, Sella, Shoppers, in %, Q3 2010 Other) (by Card, Cash on Delivery, Installment Payment, • Preferred Payment Methods of Online Shoppers, Internet Banking Transfer, Invoice, Micropayment in %, 2010 Services, Mobile Telephone, Other) (by Cash, Cheque/Accept Giro, Credit Card, Debit/ • Preferred Payment Methods of Online Shoppers, Payment Card, Electronic Bank Transfer, PayPal) in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) Netherlands • Preferred Form of Online Payment, in %, 2010 • Preferred Payment Methods of Online Shoppers, (by Credit Card, Direct Debit, Invoice, PayPal, Pre- in %, 2010 Payment) (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  5. 5. Global Online Payment Methods 2011Table of Contents (3 of 5) 3. EUROPE (cont.) 3. EUROPE (cont.) Netherlands (cont.) Russia (cont.) • Most popular Online Payment Systems, in %, 2010 • Cooperation between Banks and Yandex.Money, (by Acceptgiro, Credit Cards, Credit Transfer, 2010 Direct Debit, iDEAL, PayPal) • Expansion of Yandex.Money, 2011 Norway Serbia • Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 • Mobile Payment Activities of Telenor, 2011 (by Bank Access, Card, Cash on Delivery, Internet Banking Transfer, Invoice, Micropayment Services, Slovakia Other) • Share of Consumers who use Cash on Delivery for Poland E-Commerce, in %, 2010 • Top Online Payment Companies by Internet Shop Use, in %, 2009 Spain (by DialCom24, Dotpay, eCard, First Data Polska, PayPal Polska, PayU, Other) • Most Preferred Payment Method of Online • Availability and Popularity of Payment Methods in Shoppers, in %, Q3 2010 Internet Shops, in %, 2009 (by Card, Cash on Delivery, Installment Payment, (by Bank Transfer, Card Payment, Micropayments Internet Banking Transfer, Invoice, Micropayment per SMS, Payment in Installments, Payment upon Service, Mobile Telephone, Other) Collection, Quick Internet Transfer, Others) • Preferred Payment Methods of Online Shoppers, in %, 2010 Portugal (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) • Payment Methods used for Online Shopping, in %, • Payment Forms in Online Shopping, in % of Online 2010 Shoppers, 2009 (by ATM, Internet Banking, Payment on Delivery, (by Bank Transfer, Cash on Delivery, Credit/Debit Providing Details of a Card over the Internet) Card, Direct Debit, Mobile, Pay as you go Card, PayPal, Shop Card, Other) Romania Sweden • Online Payments via Bank Cards, in EUR million, Number of Transactions, in million, 2009-2010 • Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 Russia (by Card, Cash on Delivery, Internet Banking Transfer, Invoice, Micropayment Services, Other) • Share of Bank Cards on total Online Payments, • Preferred Payment Methods of Online Shoppers, in %, 2010 in %, 2010 (by Bank Card Payments, Other) (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) • Value of the Electronic Payment Market, in RUB billion, 2009-2010 • Top 10 Banks whose Cards are used for Online Switzerland Payment, by Share in %, Q3 2010 (by Alfa-Bank, Avangard Bank, Bank of Moscow, • Payment Methods in Distance Selling, including Citibank, Raiffeisen Bank, Rosbank, Sberbank, B2C E-Commerce, in %, 2010 TransCreditBank, Uralsib, VTB24) (by Credit Card, Debit Card, Invoice, Pre Payment) • Partnership between BayRu and ePaySystem, 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  6. 6. Global Online Payment Methods 2011Table of Contents (4 of 5) 3. EUROPE (cont.) 4. ASIA Turkey Regional • Most popular Payment Methods in B2C • Monthly Average of paying Bills online in China, E-Commerce, 2010 Indonesia and Malaysia, in MYR, 2010 (by Credit Card, Mobile Payment, Virtual Card) • Mobile Payment through NFC Technology, 2010/2011 China UK • Preferred Online Payment Methods of Internet Users, in %, 2009 (by Bankcard, Cash, Mail / Transfer Payment, • Most Preferred Payment Method of Online Online Payment) Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payment, • Online Payment, by Number of Users and Internet Banking Transfer, Invoice, Micropayment Penetration in %, Dec 2009 & June 2010 Services, Mobile Telephone, Other) • Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal, Cash) India • Ever used and most used Payment Methods for B2C E-Commerce, in %, 2009 (by Credit Card, Debit Card / Internet Banking, Demand Draft, Mobile Payment, Place Order online Ukraine and pay offline later, Prepaid Cash Cards) • Payment Methods used in B2C E-Commerce, in %, • Activities of PayPal, 2011 2010 • Payment Activities of Online Travel Company (by Cash on Delivery, Bank Transfer, Credit or Yatra.com, 2011 Discount Card) • Structure of Online Payments, in %, Q1 2010 (by Cable Television, Internet Services, Mobile Communication Services, Online Stores, Public Utilities Services, Services of Ukrtelecom) • Top 5 Banks regarding Online Payment Volume, Israel in %, Q2 2010 (by OTP Bank, Privat Bank, Raiffeisen Bank Aval, Ukreximbank, Ukrsotsbank, Others) • Activities of PayPal, 2010/2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  7. 7. Global Online Payment Methods 2011Table of Contents (5 of 5) 4. ASIA (cont.) 5. OCEANIA Japan Australia • Value of the Electronic Payment Market, in JPY • Share of Respondents who pay most of their Bills trillion, 2005-2014f online, and Share who make Online Transfers, in %, 2011 • Breakdown of the Electronic Payment Market, by Payment Method, in %, 2009 • Online Payment Trends, 2011 (by Credit Card, Others) • Activities of PayPal, 2010 Singapore New Zealand • Activities of PayPal, 2011 • Preferred Payment Methods and Methods ever used of Online Shoppers, in %, 2011 • Cooperation between Singapore Airlines and (by Cash on Delivery, Cheque, Credit Card, Debit PayPal, 2011 Card, Direct Debit, Direct Deposit, Pay at a physical Shop-Front, PayPal, POLi, Prepaid Credit Card, Telephone/Fax to pay by Credit Card) South Korea • B2C E-Commerce Transaction Value by Payment Method, in %, 2010 (by Credit Card, E-Money, Money Transfer, Other) Thailand • Cooperation between PayEasy and PAYSBUY, 2010 6. AFRICA • Activities of Advance mPay, 2010 South Africa Vietnam • Most Preferred Payment Method of Online Shoppers, in %, 2009 • Partnership between Crudential Vietnam and (by Credit Card, Debit Card, Electronic Transfer, Vietcombank, 2011 Other) • Partnership between Vietinbank and Vietnam • Activities of Bidorbuy.com, 2010 Airlines, 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  8. 8. Global Mobile and M-Commerce Trends 2011Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions 61% of Czech online shoppers paid by cash on delivery, while 34% preferred online banking transfers in 2010. Czech Republic: Online Shopping Payment Methods Usage, by Gender and Age, in %, 2010 (by Cash on Delivery, Cash Payment, Credit or Debit Cards over the Internet, Electronic Bank Transfer, Prepaid Account over the Internet, Other Payment Method) Provided Provided pre- Electronic credit or debit paid account Other bank transfer Cash on card details details over Cash Payment Payment via Internet Delivery over the the Internet Method banking Internet (e.g. PayPal) Total 16+ 2.9 3.6 33.5 60.8 22.0 1.2 Sex Males 3.7 4.7 37,5 57.1 24.3 1.3 Females 2.1 2.5 28,8 64.9 19.3 1.2 Age group 16–24 3.4 3.7 25.8 62.4 22.1 1.5 25–34 2.4 3.8 37.5 60.7 19.9 1.3 35–44 2.1 2.9 34.0 65.1 20.9 1.3 45–54 4.6 5.3 35.0 57.7 22.5 n/a 55–64 n/a n/a 37.2 51.4 28.1 n/a 65–74 n/a n/a n/a 57.9 34.7 n/a 75+ n/a n/a n/a n/a 69.9 n/a Source: Czech Statistical Office, 2010 34 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions With 71% “Credit Card” was the most preferred online payment method in South Korea in 2010, followed by “Money Transfer” (26%). South Korea: B2C E-Commerce Transaction Value by Payment Method, in %, 2010 (by Credit Card, E-Money, Money Transfer, Other) E-Money Other 0,2% 3,1% Money Transfer 25,9% Credit Card 70,8% Source: Statistics Korea, March 2011 93 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
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