Brochure & Order Form_Europe Online Travel Report 2012_by yStats.com

277 views

Published on

Published in: Business, Travel
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
277
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Brochure & Order Form_Europe Online Travel Report 2012_by yStats.com

  1. 1. Europe Online Travel Report 2012March 2012 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Europe Online Travel Report 2012 March 2012Publication Date March 2012Language EnglishFormat PDF & PowerPointNumber of Pages/Charts 101Covered Countries Central Europe: Germany, Austria, Switzerland Western Europe: UK, France, Belgium, Iceland, Italy, Luxembourg, Netherlands, Spain Eastern Europe: Croatia, Cyprus, Estonia, Greece, Latvia, Lithuania, Malta, Russia, Slovakia, Slovenia, Turkey Scandinavia: Denmark, Finland, Norway, SwedenPrice Single User License: € 2,950 (excl. VAT) Site License: € 5,900 (excl. VAT) Global Site License: € 8,850 (excl. VAT) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  2. 2. Europe Online Travel Report 2012Key Findings Covering 26 European countries • Online travel agency bookings grew by almost +20% in Europe in 2011 compared to 2010. • The UK is projected to remain the largest share of Europe’s online travel market in 2013, followed by Germany and France. • In 2011, German vacation bookers preferred buying more costly vacations through travel agencies and cheaper ones online. • More than half of UK consumers avoid in-store travel agents altogether in order to completely book their holidays online. • French online travel revenue grew stronger between January and September 2011 than French total B2C E-Commerce revenue.Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • yStats.com has been committed to research up-to-date, objective and demand-based data on markets and competitors from various industries since 2005. • Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. • In addition to reports on markets and competitors, yStats.com also carries out client-specific research. • Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting. yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  3. 3. Europe Online Travel Report 2012Table of Contents (1 of 3) 1. MANAGEMENT SUMMARY 3. CENTRAL EUROPE (cont.) 2. EUROPE REGIONAL 3.2 Austria • Breakdown of Travel Site Visitors, by Global Region, • Online Travel Trends, 2010 and Online Travel Sales, in %, February 2011 in EUR million, 2009-2010 • Composition of Travel Website Visitors, by Global Region and by Age, in %, February 2011 • Breakdown of Online Leisure/ Unmanaged Business 3.3 Switzerland Share of Gross Bookings, by Country, in %, 2010 & 2013f • Growth of B2C E-Commerce Sales, by Category • Online Travel Agency Bookings, in EUR billion and (incl. Travel), in %, 2010 Growth in %, 2010 & 2011 • Online Activities (incl. Travel), in % of Internet • Breakdown of the Travel Market into Online Travel Users, 2010 and Offline Travel, in %, 2013f • Percentage of Travelers Booking Online, by Country, in %, 2011 4. WESTERN EUROPE • Composition of Visitors to Low-Cost Airlines Websites by Age Segment, in %, February 2011 4.1 UK (Top Country) • Top 10 Markets by Online Reach of Travel Properties, in % and % Change vs. one Year ago, April 2011 • Online Travel Market Trends, 2011 & 2012 • Top 10 Online Travel Properties by Total Unique • Online Shopping Product Category Sales Visitors, in thousands and % Change vs. one Year (incl. Travel), in % Change, December 2011- ago, April 2011 January 2012 & January 2011-January 2012 • Online Travel Sales Growth, in % from previous 3. CENTRAL EUROPE Month, January 2011-January 2012 3.1 Germany (Top Country) • Online Activities (incl. Travel), in % of Internet Users, 2011 • Online Travel Market Trends, 2011 & 2012 • Goods and Services bought Online (incl. Travel), • Travel Sector Revenue, divided into Online and Offline Revenue, in EUR billion, 2006-2011f in % of Internet Users, 2011 • Share of Individuals ever having searched for • Main Holiday Travel Booking Methods (incl. Online), Travel-related Information Online, in %, January in %, 2012f 2001-January 2011 • Share of Individuals ever having booked Travel • Travel Research Methods (incl. Online), in %, 2012f Online, in %, January 2001-January 2011 • Breakdown of Primary Topics raised by Travel-Site • Type of Travel-related Information searched by Visitors, in %, 2011 Online Travel Information Searchers, in %, January 2006 & January 2011 • Breakdown of User Experience Issues of Travel Site • Travel Category booked Online by Online Travel Visitors, in %, 2011 and Breakdown of Product Bookers, in %, January 2006 & January 2011 Issues of Travel Site Visitors, in %, 2011 • Share of Internet Users ever having booked • Websites used for Comparing and Choosing Leisure overnight Accommodations Online, by Type of Accommodation, in %, 2011 Travel Products, in %, April 2011 • Websites used for Comparing and Choosing Leisure • Travel Products Booking Methods for Air Travel Travel Products, in %, April 2011 (incl. Online), in %, April 2011 • Top Online Travel Providers, by Revenue, in EUR million, 2010 and in % Growth compared to 2009 • Travel Products Booking Methods for Lodging • Travel Products Booking Methods for Air Travel (incl. Online), in %, April 2011 (incl. Online), in %, April 2011 • Travel-related Activities of Mobile Internet Users, • Travel Products Booking Methods for Lodging in %, 2011 (incl. Online), in %, April 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  4. 4. Europe Online Travel Report 2012Table of Contents (2 of 3) 4. WESTERN EUROPE (cont.) 4. WESTERN EUROPE (cont.) 4.2 France (Top Country) 4.6 Luxembourg • Online Travel Trends, 2011 • Share of Online Travel Arrangements, in % of Total Travel Arrangements, 2001-2010 • Online Travel Sales, in EUR billion and Growth in %, 2010 & 2011 • Type of Travel-related Internet Usage, in %, 2001-2010 • B2C E-Commerce Sales by Sector (incl. Travel), in EUR billion, 2011 4.7 Netherlands • Goods and Services purchased Online (incl. Travel), • Goods and Services bought Online (incl. Travel), in in % of Internet Users, 2011 % of frequent Online Shoppers, 2010 • Travel Goods and Services purchased by Online • Breakdown of Travel Website Subcategories, in %, Travel Shoppers, in %, 2011 April 2011 • Top 5 Travel B2C E-Commerce Sites in France, • Top 10 Travel Sites by total Unique Visitors, in by Unique Visitors, Q1 2011 thousands, April 2011 4.3 Belgium 4.8 Spain • Trips and Vacations booked Online, by Age Groups, • Top Online Companies in “Travel & Tourism”, in %, 2011 in %, 2010 • Online Booking of Tourist Accommodations, by Age Groups, in %, 2011 5. EASTERN EUROPE • Other Travel-related Expenditures of Internet Users 5.1 Croatia (Plane Tickets, Car Rental etc.), by Age Groups, • Purpose of Internet Usage by Individuals in %, 2011 (incl. Travel), in %, Q1 2011 • Internet Users using Travel-related Services Online, • Internet Purchases of Individuals, by Product by Age Groups, in %, 2011 Categories (incl. Travel), in %, Q1 2009-Q1 2011 4.4 Iceland 5.2 Cyprus • Goods and Services bought Online (incl. Travel), in % of Internet Users, 2011 • Internet Purchases of Individuals, by Product Categories (incl. Travel), in %, Q1 2011 • Online Activities (incl. Travel), in % of Internet Users, 2011 • Online Activities of Internet Users (incl. Travel), by Popularity, in %, Q1 2011 4.5 Italy • Goods and Services bought Online (incl. Travel), 5.3 Estonia in % of Internet Shoppers, 2011 • Goods and Services Purchased Online (incl. Travel), • Online Activities (incl. Travel), in % of Internet in % of Online Shoppers, 2010 & Q1 2011 Users, 2010 & 2011 • Online Activities of Internet Users (incl. Travel), by Popularity, in %, Q1 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  5. 5. Europe Online Travel Report 2012Table of Contents (3 of 3) 5. EASTERN EUROPE (cont.) 6. SCANDINAVIA 5.4 Greece 6.1 Denmark • Goods and Services purchased Online (incl. Travel), • Goods and Services (incl. Travel) Purchased on the in % of Internet Shoppers, April 2009-March 2010 Internet, in % of Online Shoppers, 2010 • B2C E-Commerce (incl. Travel) by Product and 5.5 Latvia Region, in % of Internet Shoppers,12 Months to • Online Activities (incl. Travel), in % of Internet September 2011 Users, 2011 • Breakdown of Vacation Booking Methods 5.6 Lithuania (incl. Online), in %, 2011 • Online Activities (incl. Travel), in % of Internet Users, 2011 6.2 Finland 5.7 Malta • B2C E-Commerce Sales by Product Category • Internet Activities (incl. Travel), in % of Internet (incl. Travel), in EUR million, 2010 Users, 2010 • B2C E-Commerce per Product Category • Goods and Services bought Online (incl. Travel), in % (incl. Travel), in %, Q3 2010 of Internet Users, 2010 • Most reliable Sources of Information when Planning a Trip (incl. Online), in %, 2011 5.8 Russia • Websites used for Comparing and Choosing Leisure Travel Products, in %, April 2011 • Travel Products Booking Methods for Air Travel 6.3 Norway (incl. Online), in %, April 2011 • Goods and Services bought Online (incl. Travel), in • Travel Products Booking Methods for Lodging %, 12 Months to Q2 2011 (incl. Online), in %, April 2011 • Online Activities of Internet Users (incl. Travel), 5.9 Slovakia in %, Q2 2011 • Goods and Services bought Online (incl. Travel), in % of Online Shoppers, Q1 2011 5.10 Slovenia 6.4 Sweden • Online Activities of Internet Users (incl. Travel), in %, 2011 • Online Activities of Internet Users (incl. Travel), • Goods and Services bought on the Internet by Popularity, in %, Q1 2011 (incl. Travel), in % of Internet Shoppers, 2011 • Goods and Services bought on the Internet (incl. Travel), in % of Internet Shoppers, 5.11 Turkey April 2010-March 2011 • Internet Activities of Individuals (incl. Travel), in %, January-March 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  6. 6. Europe Online Travel Report 2012 Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions In 2011, 57% of British Internet users used the Internet for “Services related to Travel and Accommodation”. UK: Online Activities (incl. Travel), in % of Internet Users, 2011 Finding Information about Goods and Services 77% Using Services related to Travel and Accommodation 57% Social Networking, eg on Facebook or Twitter 57% Internet Banking 55% Reading or downloading Online News, Newspapers or Magazines 53% Consulting Wikis to obtain Knowledge in any Subject 47% Seeking Health related Information 42% Looking for Information about Education, Training or Courses 36% Selling Goods or Services over the Internet 31% Looking for a Job or sending a Job Application 30% Downloading Software (other than Games Software) 30% Telephoning or making Video Calls (via Webcam) over the Internet 21% Reading or posting Opinions on civic or political Issues 14% Professional networking using Websites such as LinkedIn 12% Taking Part in Online Consultations or voting on civic or political Issues 7% Doing an Online Course 7% 0% 20% 40% 60% 80% 100% Source: Office for National Statistics, 2011 41 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions “Holiday Accommodation” and “Other Travel Arrangements” were popular Danish Internet products in the 12 months to September 2011. Denmark: B2C E-Commerce (incl. Travel) by Product and Region, in % of Internet Shoppers,12 Months to September 2011 Region Region Region Region Region Total Hovedstaden Midtjylland Nordjylland Sjaelland Syddanmark Tickets for Events 67 71 68 56 69 66 Holiday Accommodation 60 63 58 59 59 58 Other Travel Arrangements 55 63 54 55 52 46 Clothes, Sports Goods 51 50 50 52 53 52 Household Goods 44 43 46 41 46 44 (e.g. Furniture, Toys, etc.) Music, Movies 42 47 42 39 37 38 Telecommunication Services 39 41 39 40 38 36 Books, Magazines, Newspapers, E-Learning 37 41 36 35 36 31 Material Electronic Equipment 36 38 36 37 34 36 (incl. Cameras) Other Computer Software 33 35 34 29 34 28 Video Games Software 26 28 27 30 23 23 Computer Hardware 23 23 23 21 22 23 Share Purchases, Financial 15 16 16 16 16 11 Services or Insurances Food or Groceries 12 13 11 10 13 12 Medicine 7 4 8 6 8 10 Others 24 27 21 23 25 24 Source: Statistics Denmark, September 2011 92 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  7. 7. Europe Online Travel Report 2012 Report ORDER FORM REPORT Order Form Place Your Order as Follows: Call us at + 49 40 39 90 68 50 Fax us at + 49 40 39 90 68 51 using the form below: Scan and Email us at inquiry@ystats.com using the form below: Place your order now: Please confirm the license type you require:  Single User License  Site License1  Global Site License2 Report Title Publication Date Price (€) An invoice will be sent to your company. Please complete your contact details. Title: Mr/Mrs/Ms First Name Last Name Job Title Company Email Address Telephone Number Fax Number Address City State/Province Country Post Code/ZIP All Forms must have a signature to confirm your order: Signature Where did you find us? EU Companies must supply Purchase Order No Order Date  Google/Search Engine VAT No (if required)  Google Adwords/Online Advertising  Article in Trade Journal  Press Release  Social Media  Recommendation  Others: ________________________ Note: Reports are provided in electronic PDF form. yStats.com will contact you in the future to provide our free newsletter or other mailings. If you do not wish to receive our newsletter or other mailings, you may advise us of this. Your contact information will not be sold to other organizations. 1 ) Site Licenses, allowing all users within a given geographical location of an organization to access the report, are available for double the price. 2 ) Global Site Licenses, allowing all worldwide users of an organization to access the report, are available for triple the price.   yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  8. 8. Europe Online Travel Report 2012 Terms and Conditions1. SCOPE entitled to access the report. In both cases, the term “organization” refers to the company of1.1 The following terms and conditions apply to our entire contract (the “Contract”) between the specific customer only and excludes any third parties including affiliates. yStats.com GmbH Co. KG (hereinafter also referred to as “we” or “us”) with our customers 4.4 must expressly be named as the author of any data the customer processes further as We regarding (i) research services, (ii) the purchase of reports, and (iii) any other contracts contractually negotiated. between us and our customers executed by reference to these terms and conditions (any 5. TECHNICAL INFORMATION reports and other services and products which we may make available to the customer under 5.1 shall provide our Products in standardized data formats. We a Contract hereinafter the “Products”). 5.2 The customer must ensure that he has the corresponding technical resources to make use of1.2 Any terms and conditions of our customers are hereby expressly rejected. Agreements con- these data. The customer may not derive any claims in this connection on grounds of breach trary to these terms and conditions require our written confirmation. In case of deviations of obligation. between these terms and conditions and the contents of the Order Forms, the contents of 6. DEFECTS AS TO QUALITY the Order Form shall prevail. 6.1 o claims for defects as to quality are triggered by insignificant discrepancies between our N2. OFFERS, ORDERS products and services and the warranted quality or fitness for use.2.1 With respect to research services, we usually submit an offer to the customer in the form of 6.2 ikewise, no claims for defects as to quality may be derived from entrepreneurial risks – L a “Research Order Form” accompanied with a proposal stating the nature of the issue to be e.g., with regard to questions of entrepreneurial discretion, an erroneous assessment of the researched, the services to be rendered, the time required for the study and the fee due. market situation or the failure to recognize a business action’s merit.2.2 With respect to the purchase of reports, we usually submit an offer to the customer in the 6.3 Defect-based claims are further excluded in cases of excessive or improper use or in connec- form of a “Report Order Form” accompanied with product brochure stating the contents of tion with damages caused by extraordinary conditions not reflected in the Order Form. This the report and the fee due. In this respect, our customers may chose between two types of is also true in cases of subsequent changes made by the customers or third parties unless Products, namely (i) our Product “Market Reports” and (ii) our Product “Full Access Global such changes do not affect the analysis and removal of a given defect. E-Commerce Reports”. 6.4 laims for defects as to quality expire within one year from the commencement of the legal C2.3 a customer orders our Product “Market Reports”, the customer gets access to the ordered If statute of limitation. This limitation does not apply to the extent that applicable law stipu- report as identified in the Report Order Form and the customer may use that report in accor- lates a longer period in cases of intentional or grossly negligent breaches of duty on the part dance with Section 4.3 below and the other provisions of the Contract. of us, fraudulent concealment of a defect and injuries to life, body and health.2.4 a customer orders our Product “Full Access Global E-Commerce Reports”, the customer If 6.5 Claims for damages and the reimbursement of expenditures are further subject to Section 8. gets access to any standard reports (for the avoidance of doubt excluding reports published 7. LEGAL DEFECTS in connection with any research services) focussed on the “Internet E-Commerce” industry 7.1 are liable for products and services infringing on third-party rights only if and to the We as generally published by us during the twelve (12) months prior to the execution of the extent that our products and services are used in accordance with the agreed contractual Contract and during the subscription term as identified in the “Report Order Form” as of the requirements. date of the execution of the Contract (i.e. one, two or three years), and the customer may 7.2 Unless agreed otherwise, our liability for the infringement on third-party rights is limited to use those reports as a “Global Site License” in accordance with Section 4.3 below and the the territory of the European Union and the European Economic Area as well as the place of other provisions of the Contract. its services’ proper use as agreed under the applicable Order.2.5 Unless expressly agreed otherwise in writing, the contents of our offers may not be made 7.3 the event that a third party asserts claims against the customer, alleging that a service In available in whole or in part to any third party outside the organization of the customer performed by us violates its rights, the customer shall promptly notify us. If a service without our prior written consent. rendered by us violates thirdparty rights, we shall choose one of the below actions, duly2.6 Our offers are not binding and subject to change without notice until acceptance by the taking into consideration the customer’s interests: customer. Our orders will become legally binding upon acceptance by the customer. A valid a) procuring for the customer the right to use the service; acceptance requires the execution of our “Research Order Form” or our “Report Order Form” b) revising the service to render it free of legal violations; or respectively (each such document hereinafter the “Order Form”) by a duly authorized repre- c) ithdrawing the service and refunding to the customer any related compensation paid, w sentative of the customer and the submission of the Order Form to us via facsimile or email as adjusted by an adequate user fee, if we cannot effect another remedy at a reasonable with pdf-attachment. We will provide the customer with the access data required to access expense. the ordered Product(s) with two (2) days as of the execution of the Contract. 7.4 pon our request, the Customer shall assist us with the defense against claims according to U3. TERMS OF PAYMENT this section 7, with us reimbursing the Customer for any expenditures and costs incurred as3.1 The contractually negotiated prices are to be derived exclusively from the Order Form and/or a result, although each of the Parties bears the costs of the use of its own personnel. the documents referenced therein. 7.5 Claims the Customer may hold for legal defects expire in accordance with Section 6.4.3.2 prices are net and without transportation costs, if applicable. Value Added Tax, if applica- All 7.6 Claims for damages and the reimbursement of expenditures are further subject to Section 8. ble, at the statutory rate shall be added to all fees payable hereunder. 8. LIABILITY3.3 may demand an additional fee for services that go beyond the scope as agreed under the We 8.1 cases of intentional misconduct and gross negligence, we are fully liable pursuant to In Order Form in case such additional Products are requested by the customer. applicable law.3.4 will send our invoice to the customer upon execution of the Contract, unless agreed We 8.2 Our liability in cases of simple negligence is limited as follows: we are liable only if and to otherwise in the Order Form. In the event that the customer orders our Product “Full Access the extent that we violated a material contractual obligation (cardinal obligation) – i.e., an Global E-Commerce Reports”, we will send our invoice for the first contract year upon exe- obligation that (i) the Customer reasonably relied upon at execution of the applicable Order cution of the Contract and the invoice(s) for any subsequent contract year(s), if any, upon Form and (ii) was of critical significance to the outcome of performance. As regards property commencement of any subsequent contract year. damage and financial loss, such liability is limited to typical and foreseeable damages; in no3.5 payments shall be due and payable within thirty (30) days following the date of our All event will we be liable for any incidental, special, punitive or consequential damages, loss of invoice without any deductions. The customer will be in default one day after the expiry date profits or loss of data in such case. without any further warning notice being required. 8.3 Our liability for damages under warranties (Beschaffenheitsgarantien) is limited to instances3.6 customers‘ rights of retention or set-off are hereby excluded to the extent that they are All in which the warranty expressly includes such liability. not based on the same contractual relationship. Retentions or set-offs are allowed only if the 8.4 Claims for the reimbursement of expenditures and other liability claims asserted by the customer‘s claim is nondisputed or has become unappeasable. Customer against us are subject to sections 8.1 through 8.3.3.7 the event of a customer‘s default in payment or other apparent credit unworthiness, all In 9. CONFIDENTIALITY remaining claims against that customer shall become immediately due and payable in full. 9.1 he Parties shall hold in strict confidence for an indefinite period of time all data and T We shall then be entitled to rescind payment terms previously agreed upon and to demand information materials of which they gain knowledge as part of a Contract, be it orally, in payment in advance or other appropriate security with respect to pending deliveries. A writing or otherwise, directly or indirectly, provided that such data or information materials customer shall be deemed unworthy of credit in particular when he files a petition in ban- are designated confidential or must be considered confidential based on their nature, and kruptcy or composition proceedings. shall use them exclusively as part of the services covered by the relevant Order. This duty of4. INTELLECTUAL PROPERTY RIGHTS AND INDEMNITIES confidentiality excludes data and information materials that:4.1 copyrights and other intellectual property rights in connection with our Products remain All a) were already known or accessible to any third party at the time of disclosure; with us. All data carriers remain our property. The customer may not modify, publish, trans- b) ne of the parties legitimately receives from a third party following disclosure, and such o mit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or third party is not bound by a duty of confidentiality in relations with the other Party; in any way exploit any of the Products made available by us, in whole or in part, except as c) ust be disclosed by order of and to a government agency or another competent third m expressly permitted under the Contract. party; and4.2 Upon delivery of the Products to the customer and payment of the agreed fee, the customer d) ust be disclosed to legal or tax advisors of the contractual customer in question for m obtains a non-exclusive, non-transferable, perpetual, worldwide right to use the Products consulting purposes. provided to the customer for its internal purposes or any additional purposes set out in the the cases of Sections c) and d), the parties shall (i) promptly inform each other about a In Order Form. A right to resell our Products requires our prior written approval. given request and prior to disclosing confidential information, and (ii) limit the disclosure of4.3 the event that the parties agree on a “Single User License” under the Order Form, this In confidential information to the minimum required. means that only one individually named user of an organization shall be entitled to access 9.2 may use the Customer as a reference so long as no contractual details are divulged. We the report. In the event that the parties agree on a “Site License” under the Order Form, this 10. JURISDICTION, GOVERNING LAW, MISCELLANEOUS means that all users within a given geographical location (as specified in the Order Form) 10.1 lace of payment is Hamburg, Germany. P of an organization shall be entitled to access the report. In the event that the parties agree 10.2 ll disputes arising from or in connection with any Contract between the parties shall be A on a “Global Site License”, this means that all worldwide users of an organization shall be resolved through the courts of Hamburg. Governing law is German law. yStats.com GmbH Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats

×