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Knowledge Exchange Network: the CAPHC use case

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CAPHC Knowledge Exchange Network is an interactive online community focused on sharing and growing knowledge in child health service delivery. Users can see at a glance the latest pages that have been added and modified. The solution promotes the exchanges and discussions between the various stakeholders in the health field.

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Knowledge Exchange Network: the CAPHC use case

  1. 1. CASE STUDY Knowledge Exchange Network
  2. 2. XWiki SAS - 35/37, rue Beaubourg - 75003 Paris Tel: +33 (0)1 45 42 40 90 Fax: +33 (0)9 59 26 92 14 Email: contact@xwiki.com Website: www.xwiki.com 2 CAPHC is a non-profit association representing children hospitals and health centers across Canada. Its mission is to improve health services for children, youth and their families across Canada. As part of that mission CAPHC created a Knowledge Exchange Network based on XWiki to develop and share best practices in health service delivery to children. Context CAPHC wanted an interactive, online community focused on sharing and growing knowledge in child and youth health service delivery. As a result the CAPHC Knowledge Exchange Network (CAPHC-KEN) was created. The CAPHC-KEN seeks to engage practitioners, patients, families, researchers and other stakeholders in a common knowledge exchange community. Needs CAPHC needed a solution that would:  provide an easy way to identify and share practices  present the community with simple tools for sharing knowledge  speed up the process of adding new content  be used as a tool to gather feedback  provide notifications about the discussions taking place Sector: healthcare Need: create an online community for sharing knowledge about child and youth health service delivery Solution: Online Community Product: XWiki Enterprise « Our current situation is that XWiki is doing exactly what we want it to do. All of the functionality and performance is there. It's a real asset having people that really understand the software and its potential working on it»
  3. 3. XWiki SAS - 35/37, rue Beaubourg - 75003 Paris Tel: +33 (0)1 45 42 40 90 Fax: +33 (0)9 59 26 92 14 Email: contact@xwiki.com Website: www.xwiki.com 3 Solution CAPHC chose XWiki Enterprise as their solution. Additional features were implemented on top of XWiki Open Source to meet the needs of CAPHC:  a list of the default topics  a form to create a new topic with the possibility to make it public or private  livetables on each topic listing all pages  a livetable displays the hierarchical levels of pages; pages with no parent are all displayed in the livetable and their child pages (Level 1) are displayed below with an indentation  watchlist notifications  Lucene search  homepage customization Since the beginning of 2012, the website get more than 12,000 unique visitors and more than 41,000 page views.

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