Business Meets IT presentation: Business Continuity

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  • Digitalisering heeft zich in onze economie de laatste jaren doorgezet: luchtvaart, E-commerce en ook media (Newsweek)
  • Business Meets IT presentation: Business Continuity

    1. 1. #BMITWelcomeSeminar Business Continuity
    2. 2. Smart Business Strategies
    3. 3. Business Meets IT - Agenda• 9.30: Market Research: William Visterin, Smart Business Strategies• 10.00: Chris De Blende, PwC Business Continuity Management: do’s & don’ts• 10.30: Break• 11.00: Customer Case - Daniel Meeüs, AG Insurance• 11.30: Customer Case – Maarten Smulders, Atos Worldline• 12.00: Customer Case – Albert Brouwer, KPN• 12.30: Walking Dinner
    4. 4. BusinessContinuity in Belgium
    5. 5. Business continuity is the activityperformed by an organizationto ensurethat critical business functionswill be availableto customers, suppliers, regulators,and other entities that must haveaccess to those functions.Business continuity is notsomething implemented at the timeof a disaster.
    6. 6. The ultimate disaster…
    7. 7. “I know it’s(very) good forme, but I don’t like it”
    8. 8. Top 5 IT projects in BelgiumWhat are your main IT priorities for next 12 months?1.) Upgrade pc environment (Windows, Office)2.) Consolidation of existing IT Infrastructure (virtualisation,…)3.) Enterprise software (ERP, CRM,…)4.) Upgrade disaster recovery & business continuity capabilities5.) Upgrade security infrastructure (firewall, antimaleware,…) Smart Business Strategies, 2011
    9. 9. Trends
    10. 10. While we weresleeping…
    11. 11. It’s a digital world
    12. 12. It’s becomingeven more digital…
    13. 13. Scott: ”It took me three days to figure outthat there was another side to the tape.”
    14. 14. And…what about Business Continuity?
    15. 15. “Around 90 procent of disasters are IT issues” IDC, 2008
    16. 16. Business Continuity in Europe Rank these causes of unscheduled application downtime based on which would have the greatest impact on your organizations ability to function.EUROPE More Impact Less ImpactApplication Failure 49% 2%OS Failure 37% 2%Hardware Failure 37% 4%Network Outage 42% 2%Power Outage 29% 8%Natural Disaster 22% 18%Denial of Service Attack 14% 20%Terrorism 23% 27%
    17. 17. Misperception is changing because:• Better awareness, identify, measure and quantify risks• Better understanding of the economic impact of disasters and events (335 disasters and with 100 billion $ damage in US, China, France,…)• Government & industry regulations (22 US regulations to adress DR/BC)• Answer to our partners and customers (preparedness audit requests)• Risk for single point of failure (consolidation)• Less tolerance for downtime and data loss Forrester, 2011
    18. 18. Research
    19. 19. Research1.) Infrastructure2.) Security3.) Application Development4.) Disaster Recovery
    20. 20. Market Research• Smart Business Strategies & InSites Consulting (june 2012). N = 400, about infrastructure• Computer Profile (october 2012) N = 28.500 about security
    21. 21. Market Research• ZDNet.be, N = 220 about disaster recovery• Coleman Parkes, N= 50 about application development
    22. 22. ResearchInfrastructure
    23. 23. Cloud
    24. 24. Server
    25. 25. Storage
    26. 26. ResearchSecurity
    27. 27. Show me the money
    28. 28. Research ApplicationDevelopment
    29. 29. How users and programmers see each other
    30. 30. Worst jobs to have?
    31. 31. Worst jobs to have? *1. Phone sex operator2. Ferry cabin cleaner3. IT-manager * Indianapolis Business Journal
    32. 32. Research1.) Infrastructure2.) Security3.) Application Development4,) Disaster Recovery
    33. 33. Research ApplicationDevelopment
    34. 34. Research Application Development74% geeft aan dat zij te kampen hebben met een personeelstekort.44% van de organisaties vindt regelmatig bugs in nieuwe releases op het moment dat deze in gebruik zijn genomen.Coleman Parkes, N= 50
    35. 35. Research Application Development (bis)56% nood aan mobiele en cloud-applicaties leidt tot een versnelling in ontwikkeling van nieuwe applicatie-releases.44% vindt dat het budget niet in verhouding staat met vereisten rond beschikbaarheid en nieuwe functionaliteit aan applicaties.
    36. 36. “I think we need to come up with anew approach to business continuity”
    37. 37. ResearchDisaster recovery
    38. 38. Typical senior executive reaction:“I know there’s a risk of XYZ event,… but it hasn’t happened yet”
    39. 39. Business Continuity in Belgium Heeft u al een ‘disaster’ meegemaakt op kantoor? (downtime, panne,…)20% - Ja, meermaals23% - Ja, één keer53% - Neen, nog nooit4% - Weet nietSource: Smart Business Strategies, 2011
    40. 40. Disaster recovery in Belgium Beschikt u in uw bedrijf over een disaster recovery plan?66% - Ja14% - Neen, maar staat op de planning17% - Neen, niet gepland3% - Weet niet Source: Smart Business Strategies, 2011
    41. 41. Business Continuity in EuropeBetween75% and 80% 73.4 percent said that their organization did have a plan.…organization with a disasterrecovery plan.Source: Business Continuity Central
    42. 42. Still a way to go…
    43. 43. And finally…
    44. 44. “Denial is not a river in Egypt”
    45. 45. “Never waste a crisis”
    46. 46. “Never waste a crisis”
    47. 47. Kind regards,Thank You!@wvisterin
    48. 48. Business Meets IT - Agenda• 9.30: Market Research: William Visterin, Smart Business Strategies• 10.00:Chris De Blende, PwC Business Continuity Management: do’s & don’ts• 10.30: Break• 11.00: Customer Case - Daniel Meeüs, AG Insurance• 11.30: Customer Case – Maarten Smulders, Atos Worldline• 12.00: Customer Case – Albert Brouwer, KPN• 12.30: Walking Dinner

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