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Disaster Recovery: Is Your iSeries Recoverable?


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Disaster Recovery for IBM iSeries systems: planning, staffing and best practices. From WTS.

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Disaster Recovery: Is Your iSeries Recoverable?

  1. 1. Is Your iSeries Recoverable? Managed Disaster Recovery Services for IBM System i Presented by: Ward Quarles Director, Marketing & Communications WTS, Inc.
  2. 2. Your Host <ul><li>Ward Quarles </li></ul><ul><li>Director of Marketing & </li></ul><ul><li>Communications at WTS, Inc. </li></ul><ul><li>A regular contributor to industry topics related to enterprise software solutions </li></ul><ul><li>Previously Director of Marketing for JD Edwards </li></ul>
  3. 3. What is a Disaster? <ul><li>ANYTHING </li></ul><ul><li>that stops your business from functioning and that cannot be corrected within an acceptable amount of time. </li></ul>
  4. 4. What is a Disaster?
  5. 5. What is a Disaster?
  6. 6. What is a Disaster?
  7. 7. According to WTS… <ul><ul><li>Anything unexpected that restricts access to your </li></ul></ul><ul><ul><li>iSeries is a disaster. </li></ul></ul><ul><ul><li>Natural or regional disasters </li></ul></ul><ul><ul><li>Extended Power Outages </li></ul></ul><ul><ul><li>Operator Error </li></ul></ul><ul><ul><li>Hardware or Disk Failures </li></ul></ul><ul><ul><li>Malicious Insider/Outsider Attack </li></ul></ul><ul><ul><li>Planned Maintenance Gone Wrong </li></ul></ul><ul><ul><li>… YOU Decide what Constitutes a Disaster! </li></ul></ul>
  8. 8. Is your iSeries Recoverable? <ul><li>Are you absolutely positive? </li></ul><ul><li>Are you tasked with developing your recovery plan? </li></ul><ul><li>Will your recovery plan include documented recovery procedures? </li></ul><ul><li>Can you guarantee the availability of your internal staff during a disaster? </li></ul><ul><li>What facilities and equipment will be used for your recovery in the event of a disaster? </li></ul>
  9. 9. Customer Recovery Profile <ul><li>It’s a fact: </li></ul><ul><li>12% don’t have a recovery solution or plan </li></ul><ul><li>24% have an IBM or SunGard warm-site solution in place and have never completed a successful test </li></ul><ul><li>25% have an in-house, </li></ul><ul><li>same site recovery solution </li></ul>
  10. 10. A Poor Availability Solution Guarantees <ul><li>Loss of Data </li></ul><ul><li>Business Disruption </li></ul><ul><li>Conflict </li></ul><ul><li>Potentially Lost Customers </li></ul>
  11. 11. Disaster Recovery Preparedness
  12. 12. Does Backup = Recovery? <ul><li>How many people backup their system? </li></ul><ul><li>Of the company’s that perform regular backups… </li></ul><ul><ul><ul><li>42 % are in-complete </li></ul></ul></ul><ul><ul><ul><li>21 % ( iSeries/400 ) are un-recoverable </li></ul></ul></ul><ul><ul><ul><li>36 % ( Intel ) are un-recoverable </li></ul></ul></ul>
  13. 13. No one wants to be in a position of explaining why your organization could not recover from a disaster.
  14. 14. Market Requirement for Disaster Recovery
  15. 15. Common Disaster Recovery Exposures <ul><ul><li>No documented DR plan or process </li></ul></ul><ul><ul><li>No recovery facility </li></ul></ul><ul><ul><li>Local tape storage </li></ul></ul><ul><ul><li>Equipment constraints </li></ul></ul><ul><ul><li>Human resource limitations </li></ul></ul><ul><ul><li>Lack of enterprise applications expertise </li></ul></ul><ul><ul><li>Loss of data (Recovery Point >12 hours) </li></ul></ul><ul><ul><li>Lengthy recovery (Recovery Time >one week) </li></ul></ul><ul><ul><li>No recent test to validate recovery ability </li></ul></ul>
  16. 16. iSeries Customer Requirements <ul><ul><li>Reduce risk and exposure </li></ul></ul><ul><ul><li>Proven and reliable disaster recovery solution </li></ul></ul><ul><ul><li>Meet corporate disaster recovery objectives </li></ul></ul><ul><ul><li>Meet budgetary requirements </li></ul></ul><ul><ul><li>Scalable to meet future needs </li></ul></ul><ul><ul><li>RTO and RPO assurance </li></ul></ul><ul><ul><li>Successful, documented semi-annual </li></ul></ul><ul><ul><li> testing </li></ul></ul><ul><ul><li>Geographic diversity for recovery center </li></ul></ul>
  17. 17. iSeries BCDR Market Overview RPO RTO ENTERPRISE CLUSTER Zero to seconds 12-24 Hours Minutes 1-2 Weeks 48-72 Hours INTERNAL/ ALTERNATE SITE IBM BCRS SUNGARD HIGH AVAILABILITY LOGICAL REPLICATION (Internal/External) TAPE BACKUPS $$$ WTS Managed Recovery Services PRICED TO COMPETE WITH SUNGARD & IBM BCRS
  18. 18. Managed Recovery Solution Overview
  19. 19. Disaster Recovery as a Managed Service <ul><ul><li>WTS will: </li></ul></ul><ul><ul><ul><li>Perform a backup & recovery assessment </li></ul></ul></ul><ul><ul><ul><li>Perform a full recovery as part of assessment </li></ul></ul></ul><ul><ul><ul><li>Provide recovery documentation </li></ul></ul></ul><ul><ul><ul><li>Provide WTS equipment for a recovery </li></ul></ul></ul><ul><ul><ul><li>Conduct with customer two full recovery tests first year </li></ul></ul></ul><ul><ul><ul><li>Perform a full recovery in a disaster </li></ul></ul></ul><ul><ul><ul><li>Establish network connectivity (VPN) </li></ul></ul></ul><ul><ul><ul><li>Work with your internal and external auditors </li></ul></ul></ul>
  20. 20. Backup & Recovery Assessment <ul><ul><li>Examine backup strategy and policies for data </li></ul></ul><ul><ul><li>Review backup strategy and policies for server infrastructure </li></ul></ul><ul><ul><li>Develop documentation for critical server signoff </li></ul></ul><ul><ul><li>Examine data exposure models from current backup policies </li></ul></ul><ul><ul><li>Review tape management policies </li></ul></ul><ul><ul><li>Review off-site tape storage strategies </li></ul></ul><ul><ul><li>Identify disaster scenarios and exposures </li></ul></ul><ul><ul><li>Model to Recovery Point and Recovery Time </li></ul></ul><ul><ul><li> Objectives </li></ul></ul><ul><ul><li>Document server related information </li></ul></ul><ul><ul><li>Create documentation for recovery process </li></ul></ul>
  21. 21. Initial Recovery Test <ul><ul><li>Review and planning according to recovery documentation </li></ul></ul><ul><ul><li>Stage WTS equipment that meets your requirements </li></ul></ul><ul><ul><li>Conduct complete restore of your iSeries environment </li></ul></ul><ul><ul><li>Complete restore of critical business applications </li></ul></ul><ul><ul><li>Test network connectivity </li></ul></ul><ul><ul><li>Client to test and validate DR environment </li></ul></ul><ul><ul><li>Modify and validate documentation </li></ul></ul><ul><ul><li> of recovery process </li></ul></ul><ul><ul><li>Timeline for complete systems recovery </li></ul></ul>
  22. 22. Annual Recovery Tests <ul><ul><li>Annual test included in monthly fees </li></ul></ul><ul><ul><li>Test period guaranteed within six weeks of request </li></ul></ul><ul><ul><li>1.5Mb Internet access included in monthly fee </li></ul></ul><ul><ul><li>24 hours of client access after recovery for validation </li></ul></ul><ul><ul><li>Update documentation for recovery procedures </li></ul></ul>
  23. 23. Competitive Solution Analysis * Contract WTS for additional information * * Disaster Recovery Services Initial Tape Back-up Policy Assessment Yes No No Initial Test to Validate Client is Recoverable Yes No No Number of Tests Included Per Year 2/1 1 1 Hours Allocated for Annual Test(s) No Limit 24 24 Success of Annual Testing is Guaranteed Yes No No Cost for Annual Test(s) $0 Variable Variable Disaster Declaration Fee $0 Variable Variable Facilities and Equipment Available in ??? Hours 2 8 4 Days of System and Facility Access Included in Disaster Scenario 10 Variable Variable Daily Charge after Grace Period Expires $2,000 Variable Variable Dedicated Disaster Recovery Facility Yes No No Client IT Staff Required for Testing and Recovery No Yes Yes iSeries Expertise Available for Testing and Disasters Yes No No Conversion to Short-Term Hosting if Necessary Yes No No
  24. 24. The WTS Difference <ul><ul><li>Recovery assurance! </li></ul></ul><ul><ul><li>Validated backup procedures </li></ul></ul><ul><ul><li>Successful, documented semi-annual testing </li></ul></ul><ul><ul><li>20+ years IBM infrastructure management expertise </li></ul></ul><ul><ul><li>Fully tested and proven RTO / RPO </li></ul></ul><ul><ul><li>No dependency on people or travel </li></ul></ul><ul><ul><li>Detailed knowledge of your environment </li></ul></ul><ul><ul><li>Can convert DR contract to short or long term hosting solution if necessary </li></ul></ul>
  25. 25. Value add Services to Minimize Your Risk <ul><li>High Availability </li></ul><ul><ul><ul><li>For iSeries and xSeries equipment </li></ul></ul></ul><ul><li>Data Replication </li></ul><ul><ul><ul><li>Supports Highly Available solutions </li></ul></ul></ul><ul><ul><ul><li>Mimix for OS/400 </li></ul></ul></ul><ul><ul><ul><li>Double Take for SQL and Oracle </li></ul></ul></ul><ul><li>Data Vaulting </li></ul><ul><ul><ul><li>Avamar </li></ul></ul></ul><ul><ul><ul><li>Combine with Data Replication </li></ul></ul></ul><ul><ul><li>Virtualization </li></ul></ul>
  26. 26. WTS Corporate Overview
  27. 27. iSeries Leadership and Management <ul><ul><li>Mr. Richard Dolewski – Chief Technology Officer and Vice President of Business Continuity Services </li></ul></ul><ul><ul><li>Certified systems integration specialist and disaster recovery planner </li></ul></ul><ul><ul><li>Frequent presenter with IBM and COMMON </li></ul></ul><ul><ul><li>Newest book titled System i Disaster Recovery Planning is available from MC Press and </li></ul></ul>
  28. 28. WTS Business Continuity Expertise <ul><ul><li>Knowledgeable iSeries staff dedicated to recovering your production configuration </li></ul></ul><ul><ul><li>Supported 18 computer room disasters </li></ul></ul><ul><ul><li>Conducted over 200 disaster recovery tests </li></ul></ul><ul><ul><li>Performing 2 recovery tests per week for our customers </li></ul></ul><ul><ul><li>24x7 datacenter facility staffing </li></ul></ul><ul><ul><li>SAS70 Type II audit for SOX compliance </li></ul></ul><ul><ul><li>Experience and tested best business practices for iSeries customers </li></ul></ul>
  29. 29. In Conclusion <ul><li>Your goal is continuation of business operations. </li></ul><ul><li>It is not enough to only arrange for hardware replacement. </li></ul><ul><li>Planning must address equipment, staffing, and recovery skills. </li></ul><ul><li>Task at hand is to educate executive management on existing vulnerabilities. </li></ul><ul><li>Present solutions along with associated </li></ul><ul><li>costs. </li></ul><ul><li>Work with WTS on your disaster recovery </li></ul><ul><li>options. </li></ul>
  30. 30. Ward Quarles Director, Marketing & Communications WTS, Inc. [email_address] 303.996.3410 Thank you for your participation in the WTS webinar. Questions?