1. #wpewebinar
Daniel J. Brzoska, New Relic
Brandon Teinert, WP Engine
Annan Patel, WP Engine
Keeping your (digital) house in order.
Leverage the power of APM with customizable dashboards
#wpewebinar

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In this session, we’ll cover...
● How WP Engine and New Relic help your site performance
● What Application Performance Monitoring (APM) is, and how it
helps identify issues impacting your website
● How to go from default views to customized dashboards
● How to visualize performance of your business within APM
○ Pre-built NRQL queries to set up your own dashboards

3. #wpewebinar
Ask questions as we go.
We’ll answer as many questions as we can after
the presentation
Slides and recording will be
made available shortly after
the webinar
Use the “Questions” pane
throughout the webinar

4. #wpewebinar
Brandon Teinert
Senior Solution Consultant
New Relic
Daniel J. Brzoska
● 3 Boys Under 13
● Avid Fruit and Vegetable
Gardener
● Cub Scout Volunteer
● Born in Austin, Texas
● Favorite TV show: The
Expanse
● Has extensive collection of
rare hot wheels
Sr. Technical Success Manager
WP Engine
Annan Patel
● Tortured Atlanta sports
fan
● Wannabe Top Chef
contestant
● Radiohead fanatic
Sr. Manager, Product
WP Engine

5. #wpewebinar
How WP Engine and New
Relic work together to help
your site perform at its
peak
Hint: Winning Companies Play Offense with Software

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Relentlessly Driving Performance
● Real-World Results from WP Engine’s 40% Faster Platform
● Improving Our Backend Performance by 15%
● Performance at Scale: How We Improved for You
You don’t know if things are better unless you measure!

7. ©2008–19 New Relic, Inc. All rights reserved
Why Speed Matters
1 second
improvement in load times
increased conversions by
10%
1%
improvement in revenues
for every 100ms
improvement… while a
1%
delay can affect
conversion rates up to
7%
Doubled
mobile conversions when
cutting load times by
0:02 sec
Akamai Report – State of Online Retail Performance Spring 2017

8. ©2008–19 New Relic, Inc. All rights reserved
What is Fast Enough?
Akamai Report – State of Online Retail Performance Spring 2017
2.4 seconds
sweet spot for conversions
700ms–1.2sec
is optimal for lowest bounce rates

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What is Application
Performance Monitoring?
How can APM help identify
issues affecting your site?

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What is Application Performance Monitoring (APM)?
Manage or monitor the
performance of your code,
application dependencies,
transaction times, and overall
user experiences.
Observability is
critical for today’s
business
Patience is thin. Attention spans are short.
Yet the digital landscape is littered with poor
delivery during key moments—from Black
Friday outages and livestream lags to social
media firestorms and launch day crashes.
You don’t want to be one of the case studies.
● Instantly understand app performance,
dependencies, and bottlenecks.
● Quickly find root causes and fix issues
with in-depth transaction details showing
exact method calls with line numbers,
including external dependencies for apps
of any size and complexity.

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Poll: Do you use APM today?

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Understand the connections
between your application and if
there is one that is slow. Even if it’s a
third party provided service.
Automatically with New Relic
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Map
Dependencies

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How to go from system
default view to customized
dashboards

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Great stuff goes here

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Great stuff goes here

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Great stuff goes here

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See it. Trend it. Alert on it!
Apdex is an industry standard to
measure users' satisfaction with the
response time of web applications
and services. It's a simplified Service
Level Agreement (SLA) solution that
helps you see how satisfied users
are with your app through metrics
such as Apdex score and
dissatisfaction percentage instead of
easily skewed traditional metrics
such as average response time.
Measure user satisfaction
Apdex

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How to visualize business
performance with APM
(incl business metrics)

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Business focused dashboards

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Business focused dashboards

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Customize it!

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Custom Dashboard
Data Explorer

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Custom Dashboard
New Relic One

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Basic Mode
New Relic One

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Advanced Mode
New Relic One

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WP Engine Site
Dashboard
● Synthetics
● Apdex Score
● Errors
● Throughput Details
● Transactions

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Q & A

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Inquiring minds want to know.
Questions and Answers.
* Slides, recording and resources will be made available
within the next several days

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New Relic documentation
New Relic developer docs
Application Performance Monitoring
New Relic University
White Paper: WordPress Performance Monitoring with Application Performance
PHP functions to send custom metrics to New Relic Insights
Resources.
WP Engine support article: Building a basic dashboard

35. #wpewebinar
Register Now!
https://wpeng.in/summit2020us/

36. #wpewebinar
Help us get better.
How helpful?
How to improve?
Future topics?

37. #wpewebinar
Thank You.