Worthington Libraries Annual Report - 2012


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Worthington Libraries Annual Report - 2012

  1. 1. 2012annual report
  2. 2. Director’s Message Since 1994, Worthington Libraries has been part of a resource-sharing consortium with Columbus Metropolitan Library and Southwest Public Libraries. In 2012, leaders from these library systems made the historic decision to join the Central Library Consortium. This partnership combines 11 library systems serving 1.4 million residents across six counties with nearly 1.2 million unique titles. Other libraries in the consortium include: Alexandria, Fairfield County, Grandview Heights, Marysville, Pickaway County, Pickerington, Plain City and Wagnalls Memorial. Along with the 2013 launch of a new electronic catalog and patron database, this partnership will give us the ability to better manage our resources, connect with patrons and reduce costs. It’s exciting stuff! Another important initiative of 2012 was the development of our next strategic plan. The process was arduous, but also illuminating, as community conversation playedChuck Gibson, an integral role in the plan’s development.Director/CEOWorthington Libraries Our 2013-2015 Strategic Plan was developed with input from hundreds of residents who participated in focus groups, a web survey and one-on-one discussions. They answered questions about service, hours and what they wanted from the library in the future. The plan they helped create offers a fresh take on library service, and we’re excited to begin its implementation. As we move farther into the digital age, books are just one of a myriad of services provided by the Library. We are also community centers where people connect, learn about new technology and engage in discussion. Libraries encourage people to have fun and explore new ideas in an accepting and open environment.
  3. 3. PEOPLEFind dedication here.
  4. 4. Library Staff The staff of Worthington Libraries is a highly-skilled, dedicated and fun group of people who love their jobs. In 2012, Worthington Libraries employed 148 people. We are committed to staff development and to training tomorrow’s library leaders. Smile for the camera! Old Worthington Library Manager Debbie Zimmerman and Worthington Park Former Worthington Libraries Library Manager Amy Brown, both former children’s staff members are now library librarians, take a moment to ham it up. directors in Wisconsin, Georgia and Michigan, as well as central Ohio.
  5. 5. Library Volunteers Library volunteers were thanked at a Volunteer Recognition Party held in October (left), where recipients of the Sheila E. Vetter Award for volunteer service were announced. In 2012, volunteers donated 8,295 hours of service to Worthington Libraries. Darby Williamson Jason Liu adult award recipient teen award recipient Volunteers provide help in all areas of the Library, from shelving books to assisting with programs.
  6. 6. Library 2012 VolunteersPatty Alexander Rosalie Fallenberg Jana Langova Linda Roberts We’d like to thankJanani Amarasekara Ann Fazzini Bill Lee Kay Sales these individuals forCindy Ault Kathy Fellows Tammy Lupo Terry Schimmoller their generous giftSally Baker Lara Ford Sandra Manning Lee SeigelJanet Bauer Rebecca Francis Joanna Marco Linda Sexton of time and theirJen Bavry Mary Fulkert Michelle Marcucci Pratibha Sharma dedication toSusie Beach Silpa Garlapati Lisa Martin Dan Shellenbarger WorthingtonLinda Behrendt Diane Gervais Brittany McCann Amy Siefer Libraries.Mary Jane Bellay Jeanne Gissel Mary McClellan Suzy SmithGary Belter Allison Goldsmith Kendra McDonald-Gagne April Smith If you are interestedKathleen Bourgeois Dona Greene Maureen McGowan David SoulenPam Britton Louise Grenier Chris McNutt Natalee Sperry in volunteering,Kelly Brode Barbara Groseclose Dan McSorley Amanda Stephen please callJoe Brookins Neera Gupta Stephanie Michaels Joyce Stonebraker 614-807-2643.Jae Bull Julie Hall Marylee Mikulec Jeffrey StrasserRan Cao Mary Herdman Thomas Mount Carol SullivanWei-Hsein Chang Michael Higgins Peggy Olson Amanda TharpSue Cheng Bob Hollinger Lindsey Palmer Megan ThompsonCassie Clancy Lauri Imbriani Jane Parnes Sharon TodhunterJames Corder Janet Ingraham Dwyer Pam Patsch Ray TraubGilda Cottrill Amanda Ishtayeh Vikram Periasamy Christian TshibandaNadia Cross Lucy Kaminski Debbie Perrin Alicia VandenbergEvelyn Cruikshank Terra Kaye Bill Persi Dorothy WardJoAnne Cunningham Nancy Kelley Marianne Pope Darby WilliamsonSwati Datta Stacy Kilgore Radmila Popovic Isaac WuTimothy Dickey Wyatt Kingseed Steve Promen Kevin WuCecil Easterday Ron Koncal Nancy Robbins Melissa Zimmerman Worthington AM Rotary
  7. 7. Friends Foundation Volunteers  Established in 1972, the Friends Foundation of Worthington Libraries is the oldest library support organization in Franklin County.  In 2012, we celebrated the 40th anniversary of the Friends Foundation at our annual community breakfast.  The Friends Foundation hosts book sales every other month in the Old Worthington Library meeting room.Friends Foundation of  These book sales raise funds to directlyWorthington Libraries members benefit the Library.and book sale volunteers MarilynCarter (also a board member)and Myra Colflesh.
  8. 8. Library Board & AdministrationBoard of Trustees Administrative Staff James Hill, President  Chuck Gibson, Director/CEO  Monica Baughman, Deputy Director David Goldberger, Vice President  Margaret Doone, CFO/Business Manager Dawn Valasco, Secretary  Lisa Fuller, Director of Community Engagement J. Craig Baker  Susan Allen, Director of Technology Services John Butterfield  Phyllis Winfield, Human Resources Manager Daniel Lacey  Pam Beretich, Executive Assistant Linda Mercadante Library Managers  Amy Brown, Worthington Park Library Manager  Jeff Regensburger, Northwest Library Manager  Debbie Zimmerman, Old Worthington Library Manager  Kara Reuter, Digital Library Manager
  9. 9. SERVICESFind innovation here.
  10. 10. Early Childhood Literacy An organizational goal of Worthington Libraries is to help children learn to read. Early childhood literacy focuses on activities parents and caregivers can do with their children to develop reading skills. Parents are encouraged to read, talk, sing and play with their children. These concepts are reinforced during outreach visits and library storytimes, which were attended by 36,111 children and parents/caregivers in 2012, a five percent increase over 2011.
  11. 11. Homework Help Centers The Worthington Park Library Homework Help Center provides tutoring and computers reserved for homework use Monday- Thursday, 3:30-6:30 pm, during the school year. In 2012, visits to the Homework Help Center at Worthington Park Library increased 35 percent. A packed house at the Homework Help Center at Construction of two new Worthington Park Library. Homework Help Centers began in 2012. The centers in Old If you are interested in volunteering in the Worthington Library and Homework Help Centers, call 614-807-2643. To Northwest Library opened in make a donation to the centers, call 614-807- early 2013. 2604.
  12. 12. Jobs & Business We offer an array of services to businesses as well as individual job seekers. We provide access to market research through Reference USA and Business Decision, and legal forms and other resources through GaleLegal Forms. If you’re looking for work, we’ll help by reviewing your resume, which you can print for free. We also partner extensively with the Worthington Area Chamber of Commerce on a number of initiatives and programs.
  13. 13. Outreach Services In 2012, outreach programs were attended by 14,482 people, an increase of 40 percent! We deliver books and other materials to those who aren’t able to visit us in person. More than 2,467 items were delivered to people who are homebound in 2012. We visit preschools, daycare centers and private schools to present storytimes and talk about library services. In 2012, we also established a partnership with the Shops at Worthington Place to present storytimes at their site once per month.
  14. 14. COLLECTION& USEFind activity here.
  15. 15. Let’s visit the Library!• 91,529 people are registered borrowers of Worthington Libraries.• annual user visits to the Library totaled more than 1.6 million• annual website visits totaled more than one million Maisy stops by a storytime at Worthington Park Library. The friendly mouse received many hugs.
  16. 16. Library Circulation• We checked out more than 3.3 million items in 2012.• Worthington Libraries ranks ninth in the state, behind only the eight metropolitan library systems (which have larger service populations) in total circulation.
  17. 17. Circulation in Millions 2002-2012 43.5 32.5 21.5 10.5 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
  18. 18. Library CollectionBreakdown by Format Fast FactsFormat Number of  There are 497,404 items in the Items library’s collection.Books 83%  We strive to spend 20 percent of our annual operating budget on libraryCDs 10% materials (the national average isDVDs 6% closer to 13 percent).  Patrons have access to nearly threeInteractive Media .02% million items and will soon haveDigital Media 1% access to one million more as part of our partnership with the Central Library Consortium!  We added 103,888 items to the collection in 2012.
  19. 19. Digital Books In 2012, circulation of digital books increased more than 130 percent! Thousands of free eBooks and read- along books are available for download from Worthington Libraries. We provide specialized training for people learning to use their eBooks. More than 50,000 items were added to the eBook collection in 2012. More than 94,000 items are currently available.
  20. 20. Library Connections Always on the go? You can still connect to the Library! Go to our mobile app, introduced in 2012, to search the catalog and renew items. Sign up to receive our e-newsletter. Ask a reference question via text or Instant Message. Connect with us on social media, like Facebook and Twitter. We’re everywhere you are!
  21. 21. PROGRAMMINGFind fun here.
  22. 22. Programming Snapshot Programming attendance increased 10 percent in 2012. We presented more than 1,600 programs, attended by 61,347 people. Programming at Worthington Libraries is sponsored by the Friends Foundation Kids at Northwest Library loved Dr. Dave’s Whiz Bang Science of Worthington Show, complete with rockets and explosions. Libraries.
  23. 23. Children’s Program Sampler
  24. 24. Teen Program Sampler
  25. 25. Adult Program Sampler
  26. 26. Hear & Now Author SeriesPresented in conjunction with the Peggy R. McConnell Arts Center, with support from theFriends Foundation of Worthington Libraries and Holiday Inn of Worthington, Hear & Nowbrings emerging and established writers to Worthington. In 2012, the series featuredNewbery Medal Award winner Jack Gantos, poet George Bilgere, Canadian novelist ClaireHolden Rothman, advertising legend Jane Maas and baseball writer Zack Hample.
  27. 27. PLANNINGFind preparation here.
  28. 28. Strategic Planning We have had a strategic plan in place for more than 20 years. Focusing on two or three years at a time, each plan serves as a detailed roadmap for the future. Our 2012 strategic planning process was led by a staff team, and included many opportunities for community conversation and patron feedback.
  29. 29. Strategic Planning Process Focus groups with 54 people Survey of 302 residents Strategic questions posted in the libraries and on social media Trend tracking
  30. 30. Survey Findings 97 percent are satisfied or highly satisfied with the library’s performance 78 percent believe the Library has the right number of locations to serve the community 67 percent believe the Library uses its money wisely 66 percent believe the Library provides the programs and services they need 83 percent would support a replacement funding levy
  31. 31. Strategic Planning ResultsTrend Tracking Question ResponseOur research shows: People want: The library world is  Better communication changing rapidly about programs & services We must evolve to meet  Convenient hours & demand for information in greater accessibility various formats  Improved access to digital We must provide space for books people to use the library in  Technology training different ways
  32. 32. 2013-2015 Strategic PlanBased on our research and conversations with thecommunity, a 2013-2015 Strategic Plan wasdeveloped and presented to the library’s board oftrustees for approval in January 2013.It is available on the library’s website:worthingtonlibraries.org
  33. 33. FUNDINGFind stewardship here.
  34. 34. Library Finances2012 Revenue 2012 Operating Expenditures General Property 5% Tax Levy 10% 1% Salaries & Public Library Fund 16% Benefits Library 19% Materials 66% 20% Purchased Funds from Services Columbus Metropolitan 62% Supplies/Other Library Other Total Revenue: $10,282,788 Total Operating Expenditures: $8,447,695
  35. 35. Revenue & Expenditures: A Closer LookRevenue Expenditures Worthington Libraries receives the  Worthington Libraries spends 62 majority of its funding from two percent of its budget on salaries local property tax levies. and benefits. (The national average for state and The first, a 2.2-mill levy passed in government employers is 65 1992, will expire in 2014. The percent and, in private second, a 2.6-mill levy passed in industry, the average is 71 2005, is permanent. percent.*)  The Library also spends an average of 20 percent annually on materials. This is considered the “gold standard” for library operations.
  36. 36. Friends Foundation Support  Funding from the Friends Foundation of Worthington Libraries is used to pay for library programs and other important initiatives.  In 2012, the Friends Foundation granted more than $50,000 to the Library.  The Friends Foundation led a fundraising campaign to establishFriends Foundation President Rick Bradley (far Homework Help Centers in Oldright) is joined at the annual community Worthington Library and Northwestbreakfast by Friends Foundation members Library.(from left): Lori Overmyer, Myra Colflesh, GariAber, Connie Kobalka, Irene Candy, MarilynCarter and John Litchfield. The Friends  The Friends Foundation alsoFoundation celebrated its 40th anniversary in manages the Worthington LibrariesApril 2012. Endowment Fund at The Columbus Foundation. There is over $400,000 in this fund.
  37. 37. PARTNERSHIPSFind relationships here.
  38. 38. Columbus Metropolitan LibraryWorthington Libraries partners with the Columbus Metropolitan Library inthe operation of Northwest Library. The two libraries also share acatalog, providing patrons with access to nearly three million items.
  39. 39. Columbus ClippersPlay ball! Worthington Libraries partnered with the Columbus Clippers topresent the Summer Reading League, a reading incentive program for childrenand teens. Participants who completed the program received tickets to one ofthree Columbus Clippers home games and a host of other prizes. ColumbusClippers players and mascots joined us at library programs and school visits.Over 8,000 children and teens participated in the program, a nine percentincrease over 2011.
  40. 40. Community Involvement Community involvement is part of our organizational culture, and everyone at the Library is encouraged to get involved with other community organizations. As a result, Worthington Libraries staff members are actively involved with more than 100 community and professional organizations. We make every effort to have library representation at all large community events. In 2012, we partnered with the Healthy Worthington Resource Center and Food Pantry to present “Food for Fines.” Patrons were encouraged to drop off their donations of non-perishable food items and other necessities at the Library. Those with library fines had them reduced by $1.00 for each donated item. As a result, we collected more than 4,800 lbs. of food and other items for the food pantry! We are privileged to be part of such a caring and giving community.
  41. 41. Community PartnersKey Community Partners Additional Partners Each year, Worthington Libraries partners The Library also partners with several with the Worthington Schools to present other community organizations and dozens of events and special programs to businesses including: support and enhance the school curriculum. We work one-on-one with area Big Green Head educators to increase the success rate of Blue Frost Cupcake City Barbecue students. Columbus Museum of Art The Library regularly partners with the City Dairy Queen Donatos of Worthington and its many agencies in Healthy Worthington Resource Center & Food Pantry the presentation of programs and Holiday Inn of Worthington events, such as the community’s annual Igloo Letterpress celebration of Martin Luther King, Jr. Day. Leadership Worthington Peggy R. McConnell Arts Center We also work closely with the Shops at Worthington Place Skate Zone 71 Worthington Area Chamber of Worthington AM Rotary Club Commerce to present programs and Worthington Garden Club provide services targeted to the business Worthington Historical Society and professional community. Worthington Parks & Recreation
  42. 42. AWARDS &HONORSFind distinction here.
  43. 43. Five-Star LibraryWhen Library Journal announced itslatest Index of Public LibraryService, Worthington Libraries onceagain received a five-star rating—thebest possible—in its category.More than 7,500 libraries across thecountry were evaluated, but only 262received a starred rating. Only 87libraries in the country received afive-star rating.Worthington Libraries has theadditional distinction of being one ofonly 30 libraries ranked as five-starevery year the index has beenpublished.
  44. 44. Award for Excellence in Financial ReportingWorthington Libraries was recognized with a Certificate of Achievement forExcellence in Financial Reporting from the Government Finance OfficersAssociation for our 2011 Comprehensive Annual Financial Report. Less than10 percent of government agencies nationally receive this award.
  45. 45. LOCATIONSFind service here.
  46. 46. Old Worthington Library FEATURES  Large children’s area featuring children’s book characters  Unique space for teens  74 computers for public use  Quiet/group study rooms  Worthington Room featuringOld Worthington Library is located at 820 Worthington historyHigh Street, just north of the Village  Meeting rooms for large andGreen in Worthington’s historic small groupsdowntown. Old Worthington Library  Lobby vending machineshouses the library’s administration andtechnical services department.  Lockers for after-hours pickup of reservesThere are 231,516 items in the collectionat Old Worthington Library.
  47. 47. Northwest Library FEATURES  Large children’s area featuring children’s book characters  Unique space for teens  Drive-through pickup windowNorthwest Library (2280 Hard Road)  63 computers for public useopened in April 1996. It was built as a  Meeting facilities for large groupscooperative project between the ColumbusMetropolitan Library and Worthington  Quiet/group study roomsLibraries. It is managed by Worthington  Outdoor performance spaceLibraries.  Lobby vending machinesThere are 231,516 items in the collectionat Northwest Library.
  48. 48. Worthington Park Library FEATURES  Large children’s area featuring children’s book characters  Homework Help Center  Popular reading area  Teen area  25 computers for public use  Exterior book dropLocated in storefront space in theWorthington Park Shopping Centre (1389  Wireless accessWorthington Centre Drive), WorthingtonPark Library opened in 2008.There are 36,110 items in the collection atWorthington Park Library.
  49. 49. Our website: worthingtonlibraries.orgworthingtonlibraries.org is our online locationavailable 24 hours a day, seven days a week. Reserve an item and have it delivered to the library of your choice. Get homework help, ask a reference question or receive a reading recommendation. Access a wide variety of electronic resources you won’t find on the Internet. Find out what’s happening at the Library!
  50. 50. THANK YOUFOR YOURSUPPORT!Find wonderful patrons here.