NCCET Webinar - Strategies for an Economic Downturn

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Learn effective strategies for making data driven decisions to keep your operations afloat during tough economic times. More at http://www.nccet.org

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NCCET Webinar - Strategies for an Economic Downturn

  1. 1. Strategies for an Economic Downturn Learn effective strategies for making data driven decisions to keep your operations afloat during tough economic times
  2. 2. Presenters <ul><li>Laurie Radke, Dean </li></ul><ul><li>Corporate Training & Economic Development </li></ul><ul><li>Northeast Wisconsin Technical College </li></ul><ul><li>920-498-6995 </li></ul><ul><li>[email_address] </li></ul><ul><li>Charlene Templeton, Executive Director </li></ul><ul><li>Community and Professional Programs </li></ul><ul><li>Anne Arundel Community College </li></ul><ul><li>410-777-2662 </li></ul><ul><li>[email_address] </li></ul>
  3. 3. Presenter <ul><li>Charlene Templeton </li></ul><ul><li>Executive Director </li></ul><ul><li>Community and Professional Programs </li></ul><ul><li>Anne Arundel Community College </li></ul>
  4. 4. What is Data-Driven Decision-Making? <ul><li>Use of data and relevant background information, to inform decisions related to planning and implementing program strategies at all levels of the institution. </li></ul><ul><li>“ Achieving the Dream” </li></ul>
  5. 5. Why is Data-Driven Decision-Making Important? <ul><li>Research shows that if planning is based on assessment information relevant to the desired courses/programs you want to offer, the probability is increased that they will meet financial and FTE goals. </li></ul><ul><li>Meet student needs </li></ul>
  6. 6. Going From “if you build it they will come” to Making Informed Decisions <ul><li>Data-driven decision making is a relatively recent idea that has emerged in the last 10-15 years in response to the perceived lack of informed decisions due to: </li></ul><ul><ul><li>Most institutions rely on a transaction processing system as the primary platform to support their needs for information and analysis </li></ul></ul><ul><ul><li>Many institutions use advanced applications of academic analytics most frequently in student services and least frequently in grants and continuing education management </li></ul></ul><ul><ul><li>Use of analytics varies in functional area </li></ul></ul><ul><ul><li>Data was experiential </li></ul></ul>
  7. 7. Reasons to Implement Data-Driven Decision-Making <ul><li>College administrators and legislators demand for evidence based results </li></ul><ul><li>Quality improvements in all current reporting information </li></ul><ul><li>Increased awareness of financial/programming information </li></ul><ul><li>Staff is being held more accountable for making sound business decisions. </li></ul><ul><li>Consider information about the demographic and instructional variables that influence programs </li></ul><ul><li>Identifying trends, cycles and seasonability in time </li></ul><ul><li>Ability to understand the economic/business landscape and respond to it </li></ul>
  8. 8. Choices of Technology Platforms <ul><li>Level 1 – Transactional system </li></ul><ul><li>Level 2 – Operational data storage in conjunction with an extract, transform and load tool – queries </li></ul><ul><li>Level 3 – Enterprise data warehouse and/or multiple data marts used in conjunction with an load tool, online analytical processing tools or executive dashboard. </li></ul>
  9. 9. Process For Making Data-Driven Decisions
  10. 10. Anne Arundel Community College’s Operations Staff <ul><li>Processed 62,000 + registrations </li></ul><ul><li>Section maintenance of 12,000 + sections </li></ul><ul><li>5,000 + room assignments </li></ul><ul><li>Generated 7,500 + student evaluation packets </li></ul><ul><li>Generated 4,500 + faculty contracts </li></ul><ul><li>Responded to over 35,000 telephone calls </li></ul>
  11. 11. AACC Noncredit Enrollment <ul><li>FY 2008 </li></ul><ul><li>FY 2009 </li></ul>
  12. 12. AACC Weekly Enrollment Report
  13. 13. AACC Weekly Dashboard
  14. 14. Resources <ul><li>Economic Modeling Specialist Inc. http://www.economicmodeling.com/ </li></ul><ul><li>Official websites for your state </li></ul><ul><ul><li>http://www.maryland.gov </li></ul></ul><ul><li>Data Mining </li></ul><ul><ul><li>http://www.statisticsjobs.com/ </li></ul></ul><ul><ul><li>http://www.SASjobs.com </li></ul></ul><ul><li>NCCET </li></ul><ul><ul><li>http://www.nccet.org/ </li></ul></ul><ul><li>League of Innovation </li></ul><ul><ul><li>http://www.league.org/index.cfm </li></ul></ul><ul><li>Websites - Listings in other community college catalogues </li></ul>
  15. 15. Presenter <ul><li>Laurie Radke, Dean </li></ul><ul><li>Corporate Training & Economic Development </li></ul><ul><li>Northeast Wisconsin Technical College </li></ul><ul><li>920-498-6995 </li></ul><ul><li>[email_address] </li></ul>
  16. 16. Data Beyond Delivery <ul><li>Data is critical when making decisions related to infrastructure and process </li></ul><ul><li>Growth and sustainability is expected </li></ul>
  17. 17. But We Are In A Recession <ul><li>Did you know historically the most innovative time for the United States was during the Great Depression </li></ul><ul><li>Think, create and innovate </li></ul>
  18. 18. Operational Challenges <ul><li>Decreased Budget </li></ul><ul><li>Reduced Staffing </li></ul><ul><li>Increased demand for services </li></ul><ul><li>Skilled worker shortage </li></ul><ul><li>Decrease in traditional revenue streams </li></ul>
  19. 19. When the data tells you to build capacity and you don’t have $$$ <ul><li>Become “Lean” – to increase capacity to serve more with the same </li></ul><ul><ul><li>Lean Office </li></ul></ul><ul><li>Maintain a continuous improvement model </li></ul><ul><li>Build Strategic partnerships </li></ul>
  20. 20. Continuous Improvement <ul><li>Three Key Objectives </li></ul><ul><ul><li>1. Identify waste and variation in your process </li></ul></ul><ul><ul><li>2. Apply tools to reduce and/or eliminate waste and variation </li></ul></ul><ul><ul><li>3. Make your process flow </li></ul></ul>
  21. 21. Lean/Six Sigma <ul><li>Define Lean- A systematic approach to identify and eliminate waste (non-value added activities) through continuous improvement. </li></ul><ul><li>Define Six Sigma- is an organized approach to continually improve the performance of a process by discovering the causes of variation </li></ul>
  22. 22. Characteristics of Six Sigma <ul><li>Data and measurement based </li></ul><ul><li>Uses wide range of statistical tools and root cause analysis skills </li></ul><ul><li>Uses wide range of project management skills </li></ul><ul><li>Follows a disciplined series of steps </li></ul><ul><li>Team oriented </li></ul>
  23. 23. Partnerships <ul><li>Data indentifies customer need </li></ul><ul><li>Required to build content and capacity without budget or staff </li></ul><ul><li>Partnership and collaborate </li></ul><ul><li>Develop MOU with outside vendor </li></ul><ul><ul><li>CrossRoads- simulated driving </li></ul></ul><ul><ul><li>Optima – Lean consulting </li></ul></ul><ul><ul><li>Ed2go </li></ul></ul>
  24. 24. Questions and Answers
  25. 25. Presenters <ul><li>Laurie Radke, Dean </li></ul><ul><li>Corporate Training & Economic Development </li></ul><ul><li>Northeast Wisconsin Technical College </li></ul><ul><li>920-498-6995 </li></ul><ul><li>[email_address] </li></ul><ul><li>Charlene Templeton, Executive Director </li></ul><ul><li>Community and Professional Programs </li></ul><ul><li>Anne Arundel Community College </li></ul><ul><li>410-777-2662 </li></ul><ul><li>[email_address] </li></ul>

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