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IdealGov ideas for Gov CIO Nov 2004


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Presentation to UK government CIO Ian Watmore in November 2004 based on ideas gathered by brainstorm on the "Ideal Government" blog

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IdealGov ideas for Gov CIO Nov 2004

  1. 2. We’re all in this together <ul><li>Destination: e-enabled government in intelligent, connected, sustainable world </li></ul><ul><li>once-only stage in evolution </li></ul><ul><li>plus once-in-a-generation economic imperative </li></ul><ul><li>This needs a way forward, and a communicable one at that. </li></ul>Contributors included Nick Creagh Gareth Morgan Francis Bottomley a London-based adviser Peter Reed Fred Perkins
  2. 3. Contributors included Helen S Pan Wingham Rowan Ben Rowland Dr Geoff Pickering Dr Stefan Brands Philip Virgo
  3. 4. The Ideal Government on-line brainstorm <ul><li>Group web log during October 2004 </li></ul><ul><li>“ what we want” and “wouldn’t it be better if…” </li></ul><ul><li>Open to all - public servants, corporates, policy makers, customers </li></ul><ul><li>Early adopters, “awkward squad”, NGOs, helpers and advisers </li></ul><ul><li>Possibly unique in offering attenuated impression of thinking from this network </li></ul><ul><li>100 entries, 140 comments, 60 authors, 12,500 page views </li></ul>Contributors included Ruth Loebl Ronnie Monaghan Catherine Paice Tom Steinberg Lee Bryant Chris Gahan Anon from NICIS
  4. 5. “ Wouldn’t it be better if...” (Wibbi) <ul><li>outcomes (not obstacles or route map) </li></ul><ul><ul><li>iterative process </li></ul></ul><ul><ul><li>needs dialectic of inventors and users </li></ul></ul><ul><ul><li>the machine needs a feedback loop </li></ul></ul><ul><li>the people and mechanisms are out there waiting </li></ul><ul><li>more fun, more worth while than griping </li></ul>Contributors included Terri Dowty Dave Waltho Jackie Danicki Michela Ledwidge Malcolm Taylor Anon from FCO
  5. 6. Input for government’s data management professionals <ul><li>highly condensed and edited, the web log falls into three themes </li></ul><ul><ul><li>grow services in a co-creative process </li></ul></ul><ul><ul><li>break the vicious cycle at point of trust </li></ul></ul><ul><ul><li>scoop up some quick win suggestions from on-line community, client advocates and NGOs </li></ul></ul>Contributors included Wendy Grossman Richard Best Steven Voss Tim Orchard Ray Corrigan Anon from DoH
  6. 7. 1. Design and users <ul><li>Beyond “user centric” lies “co-creation” </li></ul><ul><li>Make government navigable </li></ul><ul><li>… and accessible for all </li></ul><ul><li>FoI voyage to the interior - wikipedia </li></ul><ul><li>Let agents and users do the joining up </li></ul><ul><li>Wibbipedia - compendium of ideals </li></ul><ul><li>If we want tax like Sweden, stats like Finland, visas like Australia, and other personalised automatic services... </li></ul>Contributors included Jim Norton Amparo Gutierrez Vin Sumner Alex Singleton Tom Steinberg Ian Brown
  7. 8. 2. Foundations of trust - <ul><li>Confidence that systems designed and constructed by government CIOs </li></ul><ul><ul><li>Match best commercial practice for integrity, transparency, audit, accountability </li></ul></ul><ul><ul><li>Manage identity and access without sacrificing privacy </li></ul></ul><ul><ul><li>Conform to letter and spirit of data protection </li></ul></ul><ul><ul><li>apply maximal anonymity - see Prime wish list </li></ul></ul><ul><li>Voter-verifiable ballots that withstand challenge- let’s not go to Florida </li></ul>Contributors included Nick Bohm Sarah Hamiliton-Fairley Charles Lowe Mike Butcher Anon from Cabinet Office
  8. 9. 3. Quick wins and suggestions <ul><li>Test out “government via Google” </li></ul><ul><li>then optimise it - cheap and easy </li></ul><ul><li>“ Ask us anything” button with callback </li></ul><ul><li>Low cost RSS for FoI/legal requirements </li></ul><ul><li>Attenuation and response </li></ul><ul><ul><li>expect replies to consultations and handle with respect </li></ul></ul><ul><ul><li>prepare to “Stop blaming the computer” </li></ul></ul><ul><ul><li>new realism about demand management </li></ul></ul>Contributors included David Casacuberta Jason Kitcat Adriana Cronin-Lukas William Heath Alan Burkitt-Gray Tom Fuller More anons
  9. 10. Contributions came from RNIB NACAB StartHere Prime FIPR LASA
  10. 11. That was fun. What next? <ul><li>Is it helpful? </li></ul><ul><li>Just for CIOs or for others also? </li></ul><ul><li>Just once, or ongoing? </li></ul><ul><ul><li>As user research, a forum, or electronic input (eg with CitAdv Case system) </li></ul></ul><ul><ul><li>public or private </li></ul></ul>Contrbutions came from Archrights Kable Credentica Eurim J-Dom