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Running head: HILLSBORO COUNTY HOME HEALTH
AGENCY 1
HILLSBORO COUNTY HOME HEALTH AGENCY 3
Hillsboro County Home Health Agency
Rachelle Conners
MMHA 6999/2/Week 2
Dr. Daniel Pfeffer
Hillsboro County Home Health Agency
Introduction
The main purpose of this paper is to provide an overview of the
strategic management plan of Hillsboro County Home Health
Agency.
Mission statement
The main mission of HCHHA is to serve the individual people
in their environments and it is concerned with good people and
people with disabilities or illness. We strive to prevent diseases
and to reduce the ill effects of an unavoidable disease. We also
provide high-quality nursing and therapeutic care for sick
people and people with disability. We also provide
encouragement to individuals, special groups, families, and the
general community so that we can promote the health (Ozel &
Horner 2016).
Vision statement
To provide quality medical care to every individual
Core values
i. To encourage teamwork
ii. To enhance collaboration
iii. To enhance good leadership
iv. To build professionalism
v. To provide patient-centered care
SWOT Analysis
Strengths
i. Having quality physicians
ii. Presence of good leadership
iii. Regional recognition
Weaknesses
i. Presence of one hospital system
ii. Lack of income diversification
iii. Presence of politics in the management
Opportunities
i. Market share is increasing
ii. Using more advanced information technology
iii. Relocation of a major medical competitor
Threats
i. There is the case of decreasing in reimbursement
ii. Health care reforms at the slow pace
iii. Presence of self-referrals
Long-term strategies priorities
· Increase in child health programs initiatives
· Improvement of financial performances
· Qualify for medical care reimbursement
· Continue using the electronic health records system
· Reduction of staff turnover in the home care division
Operational and tactics plan
i. Increase in child health program initiatives
· Develop a child health information strategy
· Create a child health workforce development
· Leadership in children
· Improvement of child health research and evaluation
ii. Improvement of financial performances
· Diversification into other ventures
· Creating a revenue integrity department
· Increasing the staff to address the issue of revenue cycle
challenges
· Acquiring an automated chargemaster management system
iii. Qualify for medical care reimbursement
· Increasing number of patients seeking health services
· Establishment of the comprehensive home health initiative
· Coming up with home care education
· Expanding home care facilities (Porter & Hodder 2017).
iv. Continue using electronic health record systems
· Performing of workflow analysis
· Implementation of evidence-based practice using clinic
guidelines
· Selecting a vendor or contractor
· Investing in purchasing of equipment
v. Reduction of staff turnover in some home care
· Establishment of employee orientation
· Creation of the good working environment
· Increasing of nurses remuneration by 30% every 4 years
· Implementation of new hire support programs (Ye, H & Kim
2016).
Evaluation plan
· Resources allocation
· Identification of method of evaluation
· Organized data and measurement instrument
· Development of evaluation questions
Change management plan
Size of change and impact
· Improve patients care
· Costs reduction
· Improve efficiency
Organization’s readiness for change
· By analyzing
· Assessment needs
· Selections of tools
Change management strategy
· Can be done using Kotter’s step process
Team structure and responsibilities
· Qualified staffs for quality services to its members
Champions roles and responsibilities
· General activities overseeing
Planning and implementation
· Allocate resources
· Steering committees establishment
Communication plans
· Creating appropriate communication channels
· Create a communication office and customer care
Resistance management plan
· Use force field analysis
Training plan
· Organizing training seminars and workshop
· Development of manual training
· Appointment of a training officer
Incentives and celebration of key milestones of success
· All paid holidays and vacations
· Yearly bonuses
Schedule activities
· Using the critical path
Budget change management
· Creation of control system
· Collaboration with financial officers for budget allocation
References
Ozel, H., Ozguven, E. E., Kocatepe, A., & Horner, M. W.
(2016). Aging Population–Focused Accessibility Assessment of
Multimodal Facilities in Florida. Transportation Research
Record: Journal of the Transportation Research Board, (2584),
45-61.
Ye, H., & Kim, H. (2016). Locating healthcare facilities using a
network-based covering location problem. GeoJournal, 81(6),
875-890.
Porter, J., & Hodder, L. C. (2017). Covering the Care: A Focus
on the NH Marketplace.
Running head HILLSBORO COUNTY HOME HEALTH AGENCY1HILLSBORO COU.docx

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Running head HILLSBORO COUNTY HOME HEALTH AGENCY1HILLSBORO COU.docx

  • 1. Running head: HILLSBORO COUNTY HOME HEALTH AGENCY 1 HILLSBORO COUNTY HOME HEALTH AGENCY 3 Hillsboro County Home Health Agency Rachelle Conners MMHA 6999/2/Week 2 Dr. Daniel Pfeffer Hillsboro County Home Health Agency Introduction The main purpose of this paper is to provide an overview of the strategic management plan of Hillsboro County Home Health Agency. Mission statement The main mission of HCHHA is to serve the individual people in their environments and it is concerned with good people and people with disabilities or illness. We strive to prevent diseases and to reduce the ill effects of an unavoidable disease. We also provide high-quality nursing and therapeutic care for sick people and people with disability. We also provide
  • 2. encouragement to individuals, special groups, families, and the general community so that we can promote the health (Ozel & Horner 2016). Vision statement To provide quality medical care to every individual Core values i. To encourage teamwork ii. To enhance collaboration iii. To enhance good leadership iv. To build professionalism v. To provide patient-centered care SWOT Analysis Strengths i. Having quality physicians ii. Presence of good leadership iii. Regional recognition Weaknesses i. Presence of one hospital system ii. Lack of income diversification iii. Presence of politics in the management Opportunities i. Market share is increasing ii. Using more advanced information technology iii. Relocation of a major medical competitor Threats i. There is the case of decreasing in reimbursement ii. Health care reforms at the slow pace iii. Presence of self-referrals Long-term strategies priorities · Increase in child health programs initiatives · Improvement of financial performances · Qualify for medical care reimbursement · Continue using the electronic health records system · Reduction of staff turnover in the home care division Operational and tactics plan
  • 3. i. Increase in child health program initiatives · Develop a child health information strategy · Create a child health workforce development · Leadership in children · Improvement of child health research and evaluation ii. Improvement of financial performances · Diversification into other ventures · Creating a revenue integrity department · Increasing the staff to address the issue of revenue cycle challenges · Acquiring an automated chargemaster management system iii. Qualify for medical care reimbursement · Increasing number of patients seeking health services · Establishment of the comprehensive home health initiative · Coming up with home care education · Expanding home care facilities (Porter & Hodder 2017). iv. Continue using electronic health record systems · Performing of workflow analysis · Implementation of evidence-based practice using clinic guidelines · Selecting a vendor or contractor · Investing in purchasing of equipment v. Reduction of staff turnover in some home care · Establishment of employee orientation · Creation of the good working environment · Increasing of nurses remuneration by 30% every 4 years · Implementation of new hire support programs (Ye, H & Kim 2016). Evaluation plan · Resources allocation · Identification of method of evaluation · Organized data and measurement instrument · Development of evaluation questions Change management plan Size of change and impact · Improve patients care
  • 4. · Costs reduction · Improve efficiency Organization’s readiness for change · By analyzing · Assessment needs · Selections of tools Change management strategy · Can be done using Kotter’s step process Team structure and responsibilities · Qualified staffs for quality services to its members Champions roles and responsibilities · General activities overseeing Planning and implementation · Allocate resources · Steering committees establishment Communication plans · Creating appropriate communication channels · Create a communication office and customer care Resistance management plan · Use force field analysis Training plan · Organizing training seminars and workshop · Development of manual training · Appointment of a training officer Incentives and celebration of key milestones of success · All paid holidays and vacations · Yearly bonuses Schedule activities · Using the critical path Budget change management · Creation of control system · Collaboration with financial officers for budget allocation
  • 5. References Ozel, H., Ozguven, E. E., Kocatepe, A., & Horner, M. W. (2016). Aging Population–Focused Accessibility Assessment of Multimodal Facilities in Florida. Transportation Research Record: Journal of the Transportation Research Board, (2584), 45-61. Ye, H., & Kim, H. (2016). Locating healthcare facilities using a network-based covering location problem. GeoJournal, 81(6), 875-890. Porter, J., & Hodder, L. C. (2017). Covering the Care: A Focus on the NH Marketplace.