Kim McGowan and Emma Holgate (University of Cumbria) discussed their approach to student support and present an example of a successful initiative.
Like all Higher Education institutions, the University of Cumbria is committed to retention, employability, student satisfaction and student success. Information literacy professionals at Cumbria have a blended role that includes the support of students in information literacy skills and academic literacy skills (for example academic writing and critical thinking). Emma Holgate and Kim McGowan discussed the advantages and challenges associated with their blended role. They also described an innovative and rewarding student support case study centred around assignment feedback. The case study involved collaboration between a large cohort of Initial Teacher Education students, lecturers, a programme leader and information literacy professionals. It is hoped that this initiative can be replicated across the institution.