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Baal icsig-2012-Wang


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Jiayi Wang presented her PhD data on Chinese professionals' intercultural communication at the BAAL-ICSIG Seminar 2012 at the Dept of Languages, The Open University, Milton Keynes, UK, on 17-18 May 2012.

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Baal icsig-2012-Wang

  1. 1. Chinese professionals’intercultural communication Jiayi Wang University of Warwick
  2. 2. Overview• Professional ICC in China• Aims of the study• Data• Reflections
  3. 3. Professional ICC in China• What – Formal meetings – Socials – Daily communication• Who – Businesspeople – Officials
  4. 4. Previous research into Chinese professionals’ ICC• A large number of works from the Western perspectives – Bissky, G. (2007). Wearing Chinese Glasses: How (Not) to Go Broke in Chinese Asia.• Few research on Chinese officials
  5. 5. Aims of the study• To identify the major issues in the Chinese officials’ intercultural communication• To understand their process of interpreting these issues• To identify some of the key themes emerged in their interpretation
  6. 6. Data• 26 intercultural meetings over-20-hour-long video/audio recordings• 12 internal reflection evening meetings 15,000-word verbatim notes• 40 post-event and post-trip interviews• 10 open-ended questionnaire returns• Immersion and observations
  7. 7. Themes emerged• Relations• Face
  8. 8. Relational issue 1How to establish relations in professionalintercultural communication for the firsttime?
  9. 9. Relational issue 2How to develop personal relationships fromprofessional relations?
  10. 10. Relational issue 3How to be a good host in professional ICC?
  11. 11. Relational issue 4How to promote professional relations withgifts?
  12. 12. Relational issue 5Relational booster in professional ICC
  13. 13. Relational issue 6How to diffuse a problematic situation inprofessional ICC?
  14. 14. Face• Group face• A flow of incidents
  15. 15. Reflections• Professional intercultural communication• As a key influencing factor of relations (Spencer- Oatey and Franklin 2009), face is a vital cultural lens for the Chinese officials.
  16. 16. ReferencesBissky, G. (2007). Wearing Chinese Glasses: How (Not) to Go Broke in Chinese Asia. New Bern, NC: Trafford Publishing.Hwang, K.-k. (1987). Face and Favor: The Chinese Power Game. The American Journal of Sociology 92 (4): 944-974.Spencer-Oatey, H. & Franklin, P. (2009). Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication. Basingstoke: Palgrave Macmillan.
  17. 17. Thank you! Jiayi for Applied Linguistics University of Warwick