WHAT’S AN ELECTRONIC
SIGNATURE WORTH?Apparently for providers of electronic signature solutions
they feel a lot more than ...
Summary
 Certainly big business should have a better way than
manually managing contracts across their lifecycle
 Electr...
Now
 Initially there was such cloud bliss with savings
and performance relative to enterprise people
did not pay attentio...
Point of View of Main SaaS
Provider
 Whether it is Sales Force or some other
solution they are agnostic for the most part...
Fortunately there are options
 You can pretty easily disaggregate aps and can
revert back to previous methods
 You can k...
Action
 This is an example of where Finance and
Purchasing can look to reduce and contain
SaaS costs.
 A challenge is th...
Action
 It is worth doing this though as cost of integrations
is poised to grow up to 2X
 In some cases the integrated A...
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What Is an Electronic Signature Worth? Containing SaaS Costs

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An Illustration of where the total costs of big cloud based solutions can be contained and lowered by dis aggregation of add on integrated features. Especially as the SaaS cloud cost bliss wanes for controllers as cost is no longer justified by comparisons to manual or enterprise systems anymore.

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What Is an Electronic Signature Worth? Containing SaaS Costs

  1. 1. WHAT’S AN ELECTRONIC SIGNATURE WORTH?Apparently for providers of electronic signature solutions they feel a lot more than what they are charging customers An Illustration of where the total costs of big cloud based solutions can be contained by disaggregation of add on integrated features CFO Digital Forum San Francisco CA Bill Kohnen
  2. 2. Summary  Certainly big business should have a better way than manually managing contracts across their lifecycle  Electronic documents and signatures are not a problem in almost all cases  Enterprise contract management solutions were expense and people did not use them  People did start to use internal shared drives, share point and e-mail  Cloud Aps like SalesForce catch on and users find way to integrate in contracts and signature  Other related solutions (Finance, Accounting, Purchasing, Legal) stuck in enterprise process mindset and their User Interfaces were not good CFO Digital Forum San Francisco CA Bill Kohnen
  3. 3. Now  Initially there was such cloud bliss with savings and performance relative to enterprise people did not pay attention to cost of integrations  The companies that were integrated in such as Conga/Adobe underestimated this space  Now they want to recover costs they have poorly managed for delivering aps to scale and also want to cash in after the fact. In some cases trying to capture 2 x cost increases with multi year contracts CFO Digital Forum San Francisco CA Bill Kohnen
  4. 4. Point of View of Main SaaS Provider  Whether it is Sales Force or some other solution they are agnostic for the most part about the integrations done with there tools.  In fact as the absolute cost of SaaS solutions grows with more users and people stop comparison to enterprise solutions the big providers are worried about any integration that takes up to large of a % of the pie in this space CFO Digital Forum San Francisco CA Bill Kohnen
  5. 5. Fortunately there are options  You can pretty easily disaggregate aps and can revert back to previous methods  You can keep the process in the main application such as Salesforce but remove the costly vanity items and good with freeware or alternate process.  Another alternative is that SaaS Purchasing solutions evolved and most include very functional contract management modules that are practically a give away with the entire suites offered. CFO Digital Forum San Francisco CA Bill Kohnen
  6. 6. Action  This is an example of where Finance and Purchasing can look to reduce and contain SaaS costs.  A challenge is that many corporate IT departments do not want to touch SaaS applications, bitterly leaving management of the application to the users.  Especially after a couple of years it can make it hard to find a “technical” champion and user project manager. CFO Digital Forum San Francisco CA Bill Kohnen
  7. 7. Action  It is worth doing this though as cost of integrations is poised to grow up to 2X  In some cases the integrated Aps drive cloud based storage small which is expensive with the providers and you can also end up paying for more licenses just for people to use the integrated items and not the main solution purpose (Sales)  This generally only requires some tactical technical skill and business process remapping. There should be no Engineering needed. CFO Digital Forum San Francisco CA Bill Kohnen

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