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EarthLink Business IT Service Offerings


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Here are all of the services and offerings we provide at EarthLink to provide connectivity and cloud services to our customers. Anytime, Anywhere Earthlink keeps customers connected and empowered.

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EarthLink Business IT Service Offerings

  1. 1. is a leading IT services, voice and data communications provider, empowering customers with services that include: EarthLink’s nationwide network is designed to provide secure, cost-effective, high-quality communication services to businesses with many small locations. EarthLink’s award-winning reputation for is supported by an experienced team of professionals focused on best-in-class customer care. • Cloud computing • Virtualization • Managed hosting • Managed IT security • Nationwide voice • Nationwide data and MPLS • Systems and equipment • Managed support services • One the largest private networks in the United States • Private and secure IP routing, eliminating public IP security threats • Class of Service prioritization over DSL, so services such as voice can be provided to small offices or retail locations at a lower cost Business Communications EarthLink Business Network Multi-Service Access POPS Fiber Infrastructure Nationwide Data Backbone DSL Coverage Alternatives Voice Coverage DSL and Voice Overlap 10G Backbone Core Network Nodes Portland Seattle Sacramento Las Vegas Phoenix Salt Lake City Denver Minneapolis Kansas City St. Louis Chicago Indianapolis Pittsburgh Cleveland Boston Providence Baltimore WashingtonAshburn Charlotte Orlando Tampa Bay New Orleans Houston Fort Worth Philadelphia Newark New York Detroit Nashville Atlanta Dallas San Antonio Austin Roseville San JoseSan Jose San Francisco Sunnyvale San Diego Los Angeles Camden EarthLink Business™ Changing the Landscape of outstanding service and product innovation EarthLink Representative: Phone: Email:
  2. 2. EarthLink Product Portfolio NATIONWIDE MPLS NETWORKS IT SERVICES SYSTEMS Ideal for the distributed enterprise, our seamless MPLS network transcends individual technologies to help increase overall company productivity and improve business efficiencies. Customers use their secure networks to improve operational efficiency, help build customer loyalty, and adapt more quickly. EarthLink Business offers a comprehensive portfolio of IT services that can be customized to meet the needs of small to large customers, all hosted within highly secure data centers. Our tiered network support and monitoring, remote technical management and support provide peace of mind and reduce day-to-day operational burden, so you can stay focused on growing your business. EarthLink Business offers phone systems, data switches, routers and integrated access devices that drive efficiencies in today’s communications applications. INTEGRATED VOICE, DATA AND INTERNET SOLUTIONS VOICE SERVICES INTERNET ACCESS EarthLink Business offers a broad range of dynamically allocated voice services,including: EarthLink Complete™ Voice services offers advantages such as increased productivity, cost savings, geographic flexibility and disaster recovery. Available voice services include: Internet access is available in increments ranging from 1.5 Mbps to 9.0 Mbps over a T-1 facility. Ethernet access to the Internet is also available in speeds ranging from 2.0 Mbps and 100 Mbps. EarthLink Business also offers POP email, hosted exchange, email and IP addresses and firewall services. MOBILE MYLINK PORTAL Our enterprise-class mobile voice and data solutions are available at an affordable rate, with reliable hosted email services, multimedia capabilities and leading-edge devices from top manufacturers. We bring the devices directly to you, with no waiting in a retail store. The EarthLink Business customer portal, myLink, provides you with online access to your EarthLink account at any time. myLink includes features such as providing order status information, detecting and notifying you of network outages, as well as reporting and much more. »» SIP Trunking & PRI »» Direct Inward Dial (DID) »» Line Side Services »» 1.5 Mbps »» 3.0 Mbps »» 4.5 Mbps »» 6.0 Mbps All integrated with Internet access and data to provide comprehensive, cost efficient solutions. Available bandwidth options include: »» Hosted Voice »» Line Side Service »» SIP Trunking & PRI »» Mobile and Conferencing EarthLink Representative: Phone: Email: IP telephony & messaging solutions »» Equipment enabled converged voice and data networking »» Multimedia unified communications and presence management »» Centralized management of administrative functions Contact Center solutions Equipment enabled converged voice and data networking »» Advanced equipment enables applications, allowing agents to efficiently interact with customers »» Single interface for blending inbound/outbound voice, email web chat and IM customer interactions »» Class of Service (CoS) option with Ethernet, DS3, T-1, or DSL for predictable application performance »» Wireless, cable and IPsec availability »» End-to-end prioritized network traffic »» Built-in Quality of Service (QoS) »» Multi-site, high-bandwidth WANs »» Affordable Backup and Disaster Recovery Solutions Data Center Services Virtualization Services Application Services Managed Support Services »» Colocation »» Cloud Hosting »» Cloud Workspace »» Dedicated Server »» Disaster Recovery »» Web Hosting »» Secure Email »» Archiving/ Encryption »» Collaboration »» Database »» Managed IT »» TechCare