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13 user experience commandments

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13 USER EXPERIENCE COMMANDMENTS




Foto: http://www.dailymail.co.uk/news/article-453761/The-mother-litters--Poppy-St-Bern...

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USER EXPERIENCE




      a person's perceptions and responses that result from the use
      or anticipated use of a prod...

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USER EXPERIENCE
 attractiveness
 usability
 satisfaction

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13 user experience commandments

  1. 13 USER EXPERIENCE COMMANDMENTS Foto: http://www.dailymail.co.uk/news/article-453761/The-mother-litters--Poppy-St-Bernard-13-pups.html
  2. USER EXPERIENCE a person's perceptions and responses that result from the use or anticipated use of a product, system or service http://www.flickr.com/photos/throttleuk/4240801193
  3. USER EXPERIENCE  attractiveness  usability  satisfaction
  4. Both usable, which one will your kid choose?
  5. USER EXPERIENCE – IT DEPENDS Context Content User Based on: The Three Circles of Information Architecture, Peter Morville
  6. http://www.flickr.com/photos/psyberartist/3518071312/ http://www.flickr.com/photos/diamondduste/2073876198 Different users http://www.flickr.com/photos/e3000/2104850919/ http://www.sxc.hu/photo/844785
  7. http://www.flickr.com/photos/sararichards/2633672688 Different goals and context of use http://www.flickr.com/photos/mrpbps/4235618295 http://www.flickr.com/photos/prettyinprint/3060403649
  8. http://www.flickr.com/photos/rachelrusinski/77870663 http://www.flickr.com/photos/jimwinstead/572370073 Different content and patterns http://www.flickr.com/photos/kalsbeek/958069286 http://www.flickr.com/photos/bimp/259320252
  9. FACE(T)S OF THE USER EXPERIENCE useful usable desirable valuable findible accesible credible Based on: The User Experience Honeycomb, Peter Morville
  10. Whitney Hess USER EXPERIENCE
  11. 13 UX commandments know them by heart !
  12. 1. Be open to your users http://www.tapeciarnia.pl/40529_maly_piesek.html
  13. Suprising greetings to intrigue and show multicultural spirit www.flickr.com
  14. Take the blame on you. Even if it’s not your fault http://deliciouslycreative.com
  15. 2. Don’t let them fall asleep http://www.tapeciarnia.pl/40544_slodki_spiacy_szczeniaczek.html
  16. Uncommon search – make dull activities seem exciting www.etsy.com
  17. 3. Tempt and lure
  18. Suggestive images to arouse desires www.shoon.com , godiva.com
  19. Interactivity showing the reality www.asos.com
  20. Dynamic presentation of „difficult” products www.asos.com
  21. 4. Involve
  22. Collectibles – and users can’t resist the addiction www.foursquare.com
  23. Appeal to the desires. Ask key questions. www.lonelyplanet.com
  24. 5. Give a sense of security
  25. Guide through a process to enhance a sense of security http://medicapolska.pl
  26. Watch over reliability. Use dynamic validation. http://yahoo.com
  27. 6. Show the way http://www.sxc.hu/photo/865046 mab design
  28. Messages that show emergency exits http://ikea.be http://istockphoto.com
  29. Steps – goal recognition at a glance http://findling.pl
  30. Tutorials – for better understanding http://foursquare.com
  31. Redirecting messages for a sense of control www.bizrate.com, www.pricegrabber.com
  32. 7. Let them sleep peacefully
  33. Update messages to stay in touch with users http://wufoo.com
  34. Restock notifications: don’t loose an opportunity http://modcloth.com
  35. 8. Don’t keep them by force
  36. It’s easy! - shopping without registration http://shoon.com
  37. Unique tool: it suggests, it attracts http://last.fm
  38. Give something in return. Even a drink recipe. http://www.thomas-alan.com/fab404
  39. 9. Attract attention http://www.tapeciarnia.pl/42117_mordka_lapki_west_highland_white_terrier.html
  40. Occasional logotypes to show your „human face” http://google.com
  41. A little bit of humour www.madebysofa.com
  42. Pretty? Ugly? Memorable. www.joshsullivan.me
  43. Hierarchy of content leading users’ attention www.squarespace.com
  44. 10. Support interactions http://www.flickr.com/photos/paulmoody/443627085
  45. Professional communities to connect geeks :) www.behance.com
  46. Discover the power of communication - show activities www.twitter.com
  47. 11. Wink at your users
  48. Self-ironic interactive resumes www.witflow.com
  49. Stay calm. Even if it’s a dinosaur’s attack. http://fab404.com/blogmixer
  50. 12. Don’t look down on them http://www.sxc.hu/browse.phtml?f=download&id=1089221 Manita
  51. Be kind and nice. Always. Thanks www.freszki.pl
  52. Words, words, words… www.flickr.com
  53. 13. Evoke emotions http://www.flickr.com/photos/jstar/259210989
  54. Cute characters to sweeten the bad events http://fryewiles.com/templateserrors/404
  55. At the end…
  56. Remember the goals, don’t go overboard
  57. Thank you :) Barbara Rogoś +48 509 487 084 br@witflow.com www.witflow.com

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