EyeforTravel - Travel Distribution Sumit - Mobile Strategies for Travel 2009


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Market, Sell and Keep Customers
Through Mobile. Understand how mobile will impact how your
customers research, buy and experience their travel.


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EyeforTravel - Travel Distribution Sumit - Mobile Strategies for Travel 2009

  1. 1. SAVE $3 Travel Distribution 0 on your 0 Summit N. America 2009 Confere nce Pas s! September 16-17, The Westin, Michigan Avenue, Chicago Register before July 3 Mobile strategies for Travel 2009 Market, Sell and Keep Customers ORGANIZED BY: Through Mobile Understand how mobile will impact how your over 20 Top industry speakers customers research, buy and experience their travel from Leading Travel brands • FIND MORE CUSTOMERS: US mobile internet users are increasing rapidly. Latest data shows a growth rates of 61.5%. Make sure you can communicate and sell via mobile and you will gain market share. Gareth Morgan, • STAY AHEAD OF YOUR COMPETITION: The travel industry is at last Director of Product Management, Chris La Rose, Director Website Strategy intercontinental Hotels group & Testing, Hilton Hotels corporation seeing ROI on mobile initiatives. Every major travel organization from airlines to hotels to intermediaries are experimenting. Start making plans or you will be left behind. • UNDERSTAND THE THREAT: You need to provide mobile services or you will lose customers. With 4.6 billion global mobile users by 2011, Bill Bernahl, VP eCommerce, Deanne Dale, VP Sales and Account 61.5% growth in mobile web browsing. A very high percentage of your Hyatt Hotels corporation Management, Travelocity business now online distributed product will be sold through this new channel. The impact on CRM and driving ancillary revenue will be just as important. Ask the Ma and Pa travel agents of the 1990s what happens if you don’t provide the travel service your consumers want. Jared Miller, Josh Steinitz, CEO, Sr. Director, Customer Self-Service, • … AND THE POTENTIAL: No one knows what mobile “killer apps” Nileguide continental Airlines will make the travel industry a heap of money. But it’s probably being developed and trialed right now and with all our great travel industry speakers it will be covered at this conference. Right now opinions abound and innovation is raging! You need to invest, but no one knows for sure where. These are interesting and potentially amazingly Kristen Manion, Director, Direct Marketing and CRM, Greg Brockway, CEO, profitable times! Sign up now so you identify the right strategy early. Delta Airlines Tripit SPONSORS Sameer Poonja, Vice President, Online Ken Bostock, MD Airport Strategy and Distribution & E-Commerce, Continuous Improvement, Kiwi collection inc. united Airlines ONE PASS GIvES YOU UNLIMITED ACCESS TO 3 CONFERENCES TRAvel DisTRibuTioN summiT ReveNue mANAgemeNT AND PRiciNg mobile sTRATegies foR TRAvel
  2. 2. How Can You Integrate Mobile Initiatives Into Existing Systems? There are 23 Million+ smart phone users in the industry wants to know about, and who USA. They are rich with 38.4% earning over they need to hear from… namely travel In the 3 months leading up to US$100K. If you sell travel online, this simple industry decision makers that are leading Christmas 2008, in the midst of a fact should make you sit up and take notice! If this innovation. global recession, our research showed you are still slouching, there are a whole heap of The results are clear in that despite the the average number of Americans trends stats and predictions out there that will. recession, the industry is experimenting… who browsed the internet via their For instance in 2011 it’s predicted that a and experimenting right across the touch mobile phones grew by 61.5% from quarter of mobile revenues will come from points of the industry. Mobile will impact the same period in 2007. This growth the movement of data, as opposed to voice. search, research, transactions, CRM and alone is incredible, but more so, In other words, your wealthier customers are ancillary revenues. The great news is that the when you link it with reports of great using their phone for a lot more than talking. early results are in, and major travel companies ROI on mobile initiatives by major They’re probably browsing, researching, and are seeing ROI from their mobile initiatives. travel companies and the massive hopefully buying your products! As online travel is the biggest vertical online market, Every month and week that passes is another adoption of the iphone. It is clear that it’s pretty certain that Travel will also be the week of knowledge built by these mobile travel distribution is about to evolve biggest gainer from mobile internet and experiments in travel. This event is the only again. I started Eyefor Travel (now the m-commerce. forum where you will be able to meet, debate leading publication for the online travel and pick the brains of the innovators. industry), in 1997 at the dawn of the The really exciting and perhaps truly terrifying online travel market. Travel led the aspect to mobile, is that as yet nobody in When budgets get this tight, only the truly travel knows which is the best way to make good initiatives get through. If you are still ecommerce revolution and I predict money from mobile… everyone (over 74% in reading this, you will be looking at starting it will lead with m-commerce too. our recent industry survey) is just convinced or have started a mobile initiative in your Market share and brands can be built that it is vital. company. Two days out of the office in a relatively cheaply right now. And they We have spent the last few months talking room full of people from your industry that will be extremely valuable in the future! are examining the same revolution will to hundreds of online travel experts. Tim Gunstone People responsible for the pricing, online definitely save you months of research and marketing, and distribution of millions guess work. But it could also save you from Managing Director, of dollars worth of hotel rooms, flights, taking the wrong direction and starting the eyeforTravel business travel and holidays. We have put wrong initiative. Two days that could make together a conference agenda packed full and save your company millions and really of industry speakers based on what the further your career! One Pass Gives You Access to Three Co-Located Conferences Choose from over twenty in-depth sessions and network with a wide variety of senior travel executives across three tracks: Distribution, Revenue Management and Mobile Technology DAY 1 DAY 2 Networking Cocktail Party 5-7pm at the close of day one TRAvEL REvEnUE MobiLE TRAvEL REvEnUE MobiLE disTRibUTion MAnAgEMEnT sTRATEgiEs disTRibUTion MAnAgEMEnT sTRATEgiEs sUMMiT & pRiCing foR TRAvEL sUMMiT & pRiCing foR TRAvEL supplier & ota adapting rM in Mobile in travel: keynote: Mobile relations the current What’s the Hype Meta-search transaction payments all about? the evolution of rM economy MORNING keeping Your MORNING case studies: innovations in customers through industry analysis Market share vs experiments in Mobile Mobile search profitbility ancillary revenue Monetizing online integrating rM and initial trials and integrate Mobile Future Developments customer-centric into Your systems programs Distribution rM & loyalty LU N C H B R E A K LU N C H B R E A K social Media Mobile for search, a Holistic approach to Where does Mobile Fit Marketing and independant Hotels Marketing and into Distribution pricing Distribution AFTERNOON AFTERNOON analysis trip planning tools Merchandising alternative lodging Find, train and retain through Mobile content options revenue Managers Forecasting that sells the Mobile channel airlines: GDss and ancillary revenue travel products that new technology for sell via Mobile travel Distribution This is a visual representation and is not a timed agenda Register Now Online at: www.eyefortravel.com/mobile-travel
  3. 3. US Mobile Web Browsing Increases 61.5%, Chairman: Experiments in Mobile by Mobile Content that sells Don Birch, Former CEO, Abacus intercontinental • What content works on mobile devices? It’s hard to know what to focus on when • What is the role of “heavy” images day one: implementing mobile. It’s probably that the and video? september 16, 9am – 5pm killer use is yet to be discovered. With so • What should you push- the travel research many opinions, technologies and initiatives or the transaction content? going on, hear how Intercontinental is • Text and copy – what simple techniques will Mobile in Travel - what is the hype establishing what works (and what doesn’t) ensure your copy is read? for them All About? • “It is still a phone you know, guys” …. • Experiments in mobile search In November 2008, we surveyed our readers integrating other sales channels into the about mobile technology in travel…. Quite • Experiments in mobile services and non mobile sales process simply, 2009 is the year when the travel room revenue drivers • How do you encourage and control Michael Dalesandro, CEO, Where i’ve industry finally invests to make mobile a viable innovation in a multinational travel Been LLC platform for CRM, search, and transactions. Why 2009? - With the business world companies Josh Steinitz, CEO, nileGuide shrinking, why are travel suppliers and • How can you source funding for projects intermediaries investing in mobile? without proven ROI? Travel products that sell well • Stats, facts and predictions that show where, Gareth Morgan, Director of Product why, and how you need to invest in mobile via Mobile Management, Intercontinental Hotels Group • Is it just distressed inventory or are other • What mobile devices and applications are products particularly good for mobile sales? making the difference to travel revenues? panel debate • Where will the growth in mobile travel sales • Consumers, how many of your customers hyatt, Tripit, ihg, And Luxury hotel be? Low cost airlines seem to bloom with will be buying through mobile in the future? internet growth. Will flights be the first to be • What product and customer demographics intermediary The Kiwi Collection sold via this growing channel? are best served by the mobile channel? inc. debate how Mobile is working in • Cooperate products that will sell via Mobile: • How many times across the buying process Their organisations, how initial Trails flight alerts - Trip planning - flight changes will mobile touch on your customer? Are developing, And how Mobile will security alerts - where is the money Amy Scarth, Head of Research, eyefor Travel develop coming from? The Case studies Bill Bernahl, VP ecommerce, Hyatt Deanne Dale, VP, Sales and Account Management, Travelocity Business Gareth Morgan, Director of Product Mobile Travel distribution in hilton Management, Intercontinental Hotels Group Mike Daly, Vice President, Travel Services, “Hilton would like to make mobile into a fully rearden Commerce fledged distribution channel similar to GDS, Sameer Poonja, Vice President Online web or hotel direct with the ability to engage Distribution & E-Commerce, Kiwi in all property experiences both in service and Collection inc. Networking Drinks Reception commerce…”. How far have Hilton come and Chris La Rose, Director Website Strategy what have been their biggest challenges and & Testing, Hilton Hotels Corporation successes? How is Kiwi Collection Inc. using mobile technology? Lunch FinD OuT MORE AbOuT • Why do we need to develop our mobile MObiLE in TRAVEL service? uS$60,000 of original research how Can you Use Mobile Across The • What are the key indicators that now is the available to you for free! time to invest? Travel buying process? • How shall we measure ROI? Mobile for Search, Marketing and Analysis The initial research for this event has been • Mobile SEO - How do you ensure your compiled into a series of reports looking • Why will investing in mobile make us richer? at how the travel industry, the mobile products are found on mobile devices? Sameer Poonja, Vice President, industry, and the mobile travel consumer is • Mobile analytics- what tools do you need Online Distribution & E-Commerce, developing. to make sure your mobile page is found? Kiwi Collection inc. • Where do you advertise? The first 2 reports are available for free Mobile Applications for Trip planning • How important are portals for travel from the Eyefor Travel Research website. marketing? You need to become an advanced And how Can The industry Make member (which is free till October) to Money from This? Tom O’Neil, Account Executive, Google access the reports. Go to • How can mobile let you sell and interact with www.eyefortravelresearch.com your customer throughout the trip? Jeff Plaisted, National Sales Manager, for more information. Microsoft Mobile Advertising, • What type of customer spend can a mobile Microsoft Corporation application produce? More mobile reports in mobile in travel are being produced right now. Check out the • Is mobile always going to be application advanced members zone for details. based? Greg Brockway, CEO, Tripit For More Information Call Sinead on +44 (0) 207 375 7228 (UK)
  4. 4. How Can You Sell Through This Channel? day Two: At time of printing the Speaker for this how to grow and Maintain your session still needed to be confirmed. Ancillary and Merchandising Revenue september 17, 9.30am – 5pm Please check the website agenda. Through the Mobile Channel • How do you make sure switching to a Mobile Transactions: The Travel Networking Lunch new channel does not erode your ancillary industry invests when it sees earnings? Clear Roi The holistic Approach • At last you can keep in touch with your Nothing shows ROI better than payments customer for the whole of the travel • Will the success and so too, the focus on how do you deliver a Consistent experience… now how are you going to mobile micropayments slow down the rate Message Across all your Channels, make money from this? at which the industry adopts mobile? Maximize sales and Cut Costs? • How should mobile be used to keep in • What makes people buy through mobile • Practical advice on measuring your touch with your customer throughout the –device product or payment partner? performance across all distribution channels travel experience? • What are the risk implications for the and ensuring all parts of your marketing • Tours, translations, sim cards…what merchant behind taking mobile payments? campaign are delivering a return on products can mobile help you sell? investment • How big could this revenue stream be? Fraser Campbell, CEO, Wcities • How do you avoid commoditization, Speaker to be confirmed differentiate your products and brands, identify your strengths and selling points, Ken Bostock, Managing Director, Airport Mobile CRM – Until now, sMs and Strategy and Continuous Improvement, and then translate this uniqueness into all Mobile have been great Tools to Keep united Airlines your marketing messages? Customers informed About delays, • How can travel content converge to provide Changes and problems…how will a better service to consumers? Mobile Costs – the internet drove Mobile CRM develop? • The demographic of online travellers is down distribution Costs and Changed • How can mobile maintain your customers becoming increasingly diverse. How can the Role of the Agent forever and keep them happy? you ensure your web marketing engages all • Will mobile have a similar industry-evolving • Can mobile help you make high profit potential customers? effect? customers happier? • Get a complete view into self-service • Will investing in mobile now reduce your • How do you balance annoying reminders to functionality and enhanced customer service distribution costs, or is it simply the case your mobile to being incredible CRM and delivery across all self-service channels: that this is the best way to reach your merchandizing tools Mobile, Kiosk & Web customer? Jared Miller, Sr. Director, Customer Self- • How can individual technologies come • What are the best ways of integrating your Service, Continental Airlines together to improve your business? mobile initiatives into your systems? • Is online advertising failing? Does today’s • How fast will the mobile channel grow? Koen Bavinck, Sales Manager, Sound of Data customer respond to advertising or will social media replace traditional marketing? April Bridgeman, Senior Vice President, Expert questions by: Kristen Manion, BCD Travel Director, Direct Marketing and CRM, • Standardization: Which tools will help you Delta Airlines overcome obstacles currently inhibiting the End of Conference aggregation of content, and streamline the Coffee break transaction process? Paula Twidale, EVP, Collette Vacations FinD OuT MORE AbOuT MObiLE AnD TRAVEL what are the best ways to integrate Doug Miller, VP Global Media, expedia Eyefortravel are leading the way in your mobile initiatives into your Jan Wood, Travel Industry Consultant researching the dynamic use of mobile in existing marketing CRM and Business Consultant, Teradata Corporation travel marketing, transactions and CRM. transaction systems? Throughout 2009 we will be investing over Sharon McAuliffe, Sr. Director E-Commerce, Fantastic mobile applications are being US$70,000 producing original reports and Aston Hotels & Resorts insight. Most of the reports are free if you invented all the time. As an industry, it’s probable we don’t yet know which ones will (This session is being held as part of the are from the industry and they have already be the killer app! However, we do know what Travel Distribution Summit) been read by thousands of Key decision the killer expense is. It will be the integration makers in the world of online travel. of this technology into our existing network To access the reports go to infrastructure www.eyefortravelresearch.com/ • What IT issues must you consider in user/registration terms of the technical delivery of mobile applications? • How easily can mobile work with your existing device platforms? • How do you ensure cost effective deployment of innovative new applications? • How much will effective mobile deployment cost you? Book Before July 3 For Early-Bird Discounts
  5. 5. Register on the Secure Website at www.eyefortravel.com/mobile-travel Travel Distribution Summit Travel Distribution Summit N. America 2009 september 16-17, The westin, Michigan Avenue, Chicago SAVE $3 on your 0 0 Confere Mobile Strategies for Travel 2009 Mobile strategies for Travel 2009 nce Pas s! Re gister before July 3 see what your peers say about REGISTER NOW! EyeforTravel conferences: how To REgisTER Group Discounts: For more details on group discounts please call Sinead Mallon at “Outstanding! Presentations were eMail: tim@eyefortravel.com with your full contact +44 (0) 207 375 7228 or email sinead@eyefortravel.com excellent quality, full of useful details and we will process your registration Hotel Discounts: content. The event exceeded online: Go to www.eyefortravel.com/mobile-travel We have arranged a special discounted room rate at The Westin. and submit your details for instant Reservation details will be sent to you when you register. my expectations on all levels. confirmation. You can pay directly on the no risk reGistrations: Information I can use to move our secure site or request an invoice. If your diary changes DON’T WORRY! We accept cancellations organization to the forefront” up until Friday 14th August and a full refund will be given prior to Fax: +44 (0) 207 375 7576 – UK this date. (With the exception of non-refundable bronze passes) kini parente, DOSM, Hotel 1000 call: Sinead on +44 (0) 207 375 7228 – UK Credit card registrations are subject to a 10% cancellation fee and cancellations must be received in writing. “I am leaving this conference a lot more intelligent than when I super Value! One PASS GiVeS yOu ACCeSS TO ALL 3 COnferenCeS arrived. Not only have I gained Please tick the package price box you require below: Register before July 3 Register before Aug 7 Normal Price SAVE $300 SAVE $100 new information, but I am armed GOLD PASS with the knowledge necessary to • North American Online Travel Market Report bring our team up to speed” (worth $995 if purchased separately) $2365 $2565 $2665 • 2 Day Conference Pass tom Mikovits, Director of Marketing, • CD-Rom of the conference (audio and presentations) South Point Hotel, Casino & Spa SiLVer PASS “I am walking away with pages • 2 Day Conference Pass $1495 $1695 $1795 of specific, practical applications • CD-Rom of the conference (with presentations and an audio stream) and can’t wait to go back and share them with my hotels” BrOnze PASS (fLexiBLe) $1295 $1495 $1595 allison Handy, Regional Director of Sales, Prism Hotels • 2 Day Conference Pass “Very insightful conference. BrOnze PASS (nOn-refunDABLe) • 2 Day Conference Pass $1195 $1395 $1495 Left with some great ideas that could be applied to destination One DAy PASS marketing” $895 • Valid for either day alana ainsworth, Online Marketing Manager, Positively Wellington Tourism Block letters please Mr / Mrs / Ms / Dr: First name: Last name: Company: Position/Title: Buy a GolD pass to get the north american online travel report 2009 Telephone: Fax: Email: This report is perfect for those who value stats, and want to understand how North American travel consumers are Address: currently behaving and what changes are expected in the Zipcode: next few years. It’s packed full of in-depth original data Country: and detailed analysis, identifying trends within the airline, hotel, car rental, cruise, rail, bus, package and online Payment: intermediary sectors. Plus, it includes very clear insights I enclose a check/draft for: $_________________ (payable to First Conferences Ltd) into travel distribution trends within the domestic and outbound travel segments. Please invoice my company: $_________________ Purchase Order No.:____________________ NB: Full paymeNt must Be received BeFore the eveNt Please charge my credit card: $________________ AMEX Visa Mastercard © Copyright 2009 First Conferences Ltd. EyeforTravel reserves the right to make changes to the programme prior to the event. All rights reserved. Credit card number: Security code: Expiry Date: www.firstconf.com/firstconf/legal_notice.html This document contains original material which is protected by copyright. No unauthorised use of the material herein Name on card: Signature: may be made without the prior consent of First Conferences Ltd. EyeforTravel is a proprietary creation and trademark of First Conferences Ltd. Register By July 3 to Benefit from Early-Bird Discounts!
  6. 6. Travel Distribution Summit N. America 2009 september 16-17, The westin, Michigan Avenue, Chicago SAVE $3 Mobile strategies for Travel 2009 on your 00 Confere nce Pas Re s! gister AMPLE OPPORTUNITY WHO YOU WILL MEET before July 39% Hotel / Resort/ Accommodation Provider3 TO NETWORK WITH THE 25% Online Travel Agencies BEST IN THE INDUSTRY Below is a detailed breakdown16% Technology/ Marketing Solution Providers of last year’s attendees 17% Other suppliers (Cruise, Car, Airlines) Travel distribution is based on partnerships and 2008 ATTEndEEs by sEnioRiTy3% Press, Academics, Consultants at this event deals are initiated, refreshed and most importantly sealed. We know how important your time is, which is why we have specifically 39% Hotel / Resort/ Accommodation Provider designed this event to allow you to meet your 25% Online Travel Agencies fellow delegates and start talking. These include: 16% Technology/ Marketing Solution Providers ONLINE NETWORKING CENTER – For two 17% Other suppliers (Cruise, Car, Airlines) 39% Hotel / Resort/ Accommodation Provider weeks leading up to the event, you can network 25% Online Travel Agencies 3% Press, Academics, Consultants online with fellow delegates with our purpose built 16% Technology/ Marketing Solution Providers messaging service. Arrange meetings and avoid 17% Other suppliers (Cruise, Car, Airlines) 39% Hotel /Academics, Consultants Provider 3% Press, Resort/ Accommodation missing those crucial contacts 25% Online Travel Agencies 16% Technology/ Marketing Solution Providers PRE-CONFERENCE RECEPTION – Pick up 2008Other suppliers (Cruise, Car, Airlines)CoMpAny TypE 17% ATTEndEEs by your badge, catch up with old friends and avoid 3% Press, Academics, Consultants the morning rush before heading out for the evening 40% Director 24% VP NETWORKING DRINKS PARTY – At the end 17% Manager of an information-packed first day this informal 14% CEO/MD/President reception is the perfect opportunity for you to meet your fellow attendees, see the products on 5% EVP/SVP offer and discuss the issues that have been raised 40% Director 24% VP 40% Director 17% Manager 14% CEO/MD/President 24% VP OVER 80 EXPERT SPEAKERS INCLUDING: 5% EVP/SVP 40% Director 17% Manager 14% CEO/MD/President 24% VP Travel Distribution Summit Chris Amenichi, Sr. Director Sharon Duffy, VP Revenue 17% Manager 5% EVP/SVP Sameer Poonja, VP Online Distribution Dr. Bill Brunger, Internal Consultant, International eCommerce and Management, Hilton Hotels 14% CEO/MD/President Continental Airlines (SVP Network, & E-Commerce, Kiwi Collection Inc. Matthew Crummack, SVP Lodging, Distribution Planning, Continental Corporation EVP/SVP 5% retired) Jared Miller, Sr. Director, Customer Expedia Airlines Jeff Roy, Director – Air Revenue Andrew Goldstone, Sr. Director, Self-Service, Continental Airlines Julie Atkinson, Sr. Director Global Sam Shank, CEO, Dealbase Management, Collette Vacations Revenue Management, Isle of Capri Kristen Manion, Director, Direct Online Sales and Distribution, Tammy Peter, VP Channel Jim Rozell, Revenue Optimization Casinos Marketing and CRM, Delta Airlines Starwood Hotels & Resorts Worldwide Management, Wyndham Hotel Group Leader, Carlson Hotels Worldwide Mark Moliari, Executive Director Greg Brockway, CEO, TripIt Noreen Courtney-Wilds, VP Sales, Melissa Skluzacek, Director of Revenue of Revenue Management, Strategic Scott Hyden, President, STA Travel Marketing, The Venetian Resort Hotel Michael Perhaes, Assistant VP JetBlue Airlines Management, Midwest Airlines Virginia Suliman, VP Web Design and Casino Marketing, MGM Grand Hotel Development, Hilton Hotels Corp. Ted Souder, Head of Travel – Central Julie Szudarek, VP Revenue Juston Parker, CEO, Parker Hospitality Ken Bostock, MD Airport Strategy Region, Google Management, Orbitz Worldwide Anil Aggarwal, CEO, MileStone and Continuous Improvement, United Yen Lee, President, Uptake Chinmai Sharma, VP Revenue John Enright, Executive Director, Internet Marketing Airlines Management, Wyndham Worldwide Revenue Account Management, Jeff Davidoff, CMO, Orbitz Chris La Rose, Director Web Product Roseanne Landay, Director of Strategy Preferred Hotel Group Anne Payne, CEO, Be Dynamic Chris Anderson, Assistant Professor, Strategy, Hilton Hotels Corporation and Business Development, Pleasant Kurien Jacob, SVP Revenue Cornell University, School of Hotel Holidays Sharon McAuliffe, Sr. Director Management and Distribution, Tom O’Neil, Account Executive, Google Administration John Peters, CEO, Tripology E-Commerce, Aston Hotels & Resorts Highgate Hotels Jeff Plaisted, National Sales Manager, Matt Busch, Director of Pricing Gregg Brockway, CEO, TripIt Doug Miller, VP Global Media, Expedia Greg Cross, Revenue Management Microsoft Mobile Advertising, Strategy, InterContinental Hotels Consultant & former SVP Revenue Microsoft Corporation Cory Garner, Director of Merchandising Paula Twidale, EVP, Collette Vacations Group Strategy, American Airlines Jan Wood, Travel Industry Consultant Management, Hilton Hotels Corp. Michael Dalesandro, CEO, Where I’ve Kristi White, Director, Revenue Been Kyle Moore, VP Air and Ground Content Business Consultant, Teradata Optimization, TravelCLICK Mobile Strategies for Travel and Shopping, Sabre Travel Network Corporation Mike Daly, VP Travel Services, Hariharan Subramanian, Director, Gareth Morgan, Director of Product Kate Burda, VP Sales, Extended Stay Sabre Holdings Management, InterContinental Hotels Rearden Commerce Diane Clarkson, Travel Industry Hotels Group Fraser Campbell, CEO, Wcities Analyst, Forrester Research Greg Weiss, VP Revenue Management, Jessica Kornacki, VP Marketing, Joie de Virve Hospitality Chris La Rose, Director Website Koen Bavinck, Sales Manager, Sound Mark Mahaney, Director, Internet Endless Vacation Rentals Strategy & Testing, Hilton Hotels of Data Research, Citigroup Investment Kim Nugent, Corporate Director Research Bob Barnes, CEO, Zonder Revenue Management, Benchmark Corporation April Bridgeman, Senior Vice President, Ashwini Karandikar, VP Client Hospitality International Josh Steinitz, CEO, NileGuide BCD Travel Revenue Management and Services, Range Online Media Pricing Scott Nason, VP Revenue Management, Deanne Dale, VP Sales and Account Bill Bernahl, VP eCommerce, Hyatt Glenn Fogel, EVP Corporate American Airlines (retired) Management, Travelocity Business Dr. Peter Belobaba, Principal Research Development, Priceline.com Scientist, Massachusetts Institute of Tammy Farley, Principal, The Technology Rainmaker Group Register Now at: www.eyefortravel.com/mobile-travel