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The Middle East’s only event for distribution, marketing and technology executives!




Travel Distribution
Middle East 2008
17th - 18th June 2008, Jumeriah Beach Hotel, Dubai



REAch MORE cUSTOMERS
AND MAxIMISE yOUR
SAlES WITh AN EFFEcTIVE
DISTRIBUTION STRATEGy
•	 REACH	NEW	CUSTOMERS	-		
                                                           HEAR FROM tHESE tOp
   by building your online presence and understanding
                                                            tRAVEL cOMpAnIES
   your regional consumer behaviour

•	 INCREASE	YOUR	SALES	-
   open up new markets and identify profitable
   new opportunities

•	 STRENGTHEN	YOUR	BRAND	-
   observe how the key players have grown so rapidly
   and how you can replicate their success

•	 EXPAND	YOUR	INTERNATIONAL	PRESENCE	-		
   by forming the right global distribution partnerships

•	 MAXIMISE	YOUR	PROFITS	-
   by selling the right product at the right price
   in your cheapest distribution channels

•	 EXPLOIT	YOUR	E-COMMERCE	POTENTIAL	-
   by understanding how to develop a comprehensive
   online marketing and distribution strategy



                       SEE INSIDE for full event details
To register call +44 (0) 207 375 7597

The event that shows you how to triumph online in the Middle East
             can you afford to miss out on the world’s fastest growing travel market?

 take part in this agenda-setting                 internationally ,and provide information to    When you come to examine the
 event to discover how to cash in on              new – and distant –markets.                    Conference Agenda, you’ll see our
 the Middle East’s travel boom – and              This is your chance to examine                 events do away with classroom theory,
 fully exploit the profit potential.              companies that have already expanded           and concentrate instead on giving you
                                                  internationally and successfully use online    valuable insights into practical, proven
 The Middle Eastern travel industry is                                                           travel distribution solutions, plus the
                                                  distribution to create a wealth of revenue
 set to see over $3.2 trillion worth of                                                          expert advice you need to succeed – and
                                                  across the markets that only a few years
 investment within the next ten years.                                                           rise above the competition.
                                                  ago would have been almost impossible
 Already the UAE has become the world’s
                                                  to target.                                     And because of our track record as
 premier luxury destination. And now other
                                                  You’ll learn what works well – and what        the world’s No. 1 provider of travel
 Middle Eastern destinations are queuing
                                                  should be avoided at all costs.                distribution events, we are able to attract
 to follow in its lucrative footsteps.
                                                                                                 a calibre of speakers that others can only
 However, whilst the opportunities are            Exploiting Outbound & Domestic                 dream of.
 huge, the challenges and obstacles               Demand: understand how to target               Everything you learn will come directly
 should not be underestimated.                    and sell more to the growing Middle            from industry leaders and major figures,
 In order to succeed, you need to first           East travel market.                            assuring you of a treasure trove of solid
 master the skill of effectively targeting                                                       fact and expert insights that is simply not
 your potential customers – both globally         Understand how the purchasing travel
                                                                                                 available from any other source.
 and regionally – and fully understand what       consumer is changing, and how to adapt
 they want from you.                              to these developments.                         the knowledge, tools and cutting-
                                                  Our expert speakers will also make             edge market intelligence that will
 But that’s not all.
                                                  sure you’re fully up-to-speed with the         drive your business forward and
 You must also make the correct business          importance of language based interfaces.       teach you how to cash in on the
 decisions and identify the long-term                                                            coming wave of opportunity.
 partnerships that will ensure your               You’ll discover why it’s so vital to develop
 business thrives in this highly competitive      Arabic interfaces – and the pivotal role       At the end of two fascinating – and
 and culturally diverse region.                   they can play in your future regional travel   inspiring – days, you’ll leave Travel
                                                  distribution campaigns. And again, you         Distribution Middle East with:
 The good news for you and your                   will be able to meet and hear from the
 company, is that there is no longer any                                                         •	 A	roadmap	for	action: A clear idea of
                                                  companies that are already blazing a trail
 need to master the learning curve through                                                          steps you must start taking right away
                                                  in this area, and learn what they plan to
 trial and error. Instead, high quality help is                                                     to ensure your business is destined to
                                                  do next.
 at hand.                                                                                           prosper in this dynamic and lucrative
                                                  An Agenda that is guaranteed to be                region
 We invite you to join the 200+ top               relevant to your current professional          •	 Practical,	in-depth	knowledge: A full
 travel professionals who will be                 concerns, with important topics and               understanding of how to design and
 attending the inaugural travel                   issues covered in details.                        implement effective distribution and
 Distribution Middle East event.                                                                    marketing strategies that SELL
                                                  Anyone can organise a conference on
 Quite simply, this is the meeting place for                                                     •	 Competitive	analysis: Benchmarks that
                                                  travel distribution. And many do. But
 everyone who is determined to profit from                                                          show you what leading travel players –
                                                  unlike others, we understand your needs
 the region’s tourism explosion.                                                                    online and offline – are achieving in the
                                                  – and have the skill and experience to
                                                                                                    Middle East, and what you need to do to
 Organised by EyeforTravel, the industry’s        produce an event that is refreshingly
                                                                                                    get amongst the leaders
 most renowned international information          different.
 portal, this event gives you the vital                                                          •	 High	quality	contacts: This is a
                                                  If you’ve attended our events before (we
 knowledge and market intelligence                                                                  fantastic networking event, and you
                                                  run successful conferences all around
 you need to enhance and update your                                                                are guaranteed to meet future partners
                                                  the world), you know how carefully our
 business strategies for 2008 – and                                                                 who will help take your business to the
                                                  agendas are researched. We spend
 beyond:                                                                                            next level
                                                  months talking to people in the travel
                                                  industry, to ensure that the business-
 Exploiting Inbound Demand:                                                                         We look forward to seeing
                                                  critical issues that are uppermost in your
 How new distribution channels
                                                  mind right now are examined in-depth,             you in Dubai, 17th – 18th June
 can help you reach out to a global
 customer base.
                                                  with cutting-edge, incisive analysis.             2008. put the dates in your
                                                  the only Middle Eastern conference
                                                                                                    diary today!
 Poor and underdeveloped technology in
                                                  to deliver real world experiences and
 some parts of the Middle East continues                                                            Reserve your place now
 to be a massive issue. That’s why
                                                  solutions that you can apply to your
                                                  own business: cut your distribution               to ensure you are in the
 we’ll place strong emphasis on steps                                                               conference hall, and not left
 you can take to access and develop               costs and increase revenues as
                                                  soon as you’re back in the office!                on the waiting list.
 already successful markets, reach out




                                     Book Early and Save US$400
Secure your place NOW and save as much as US$400
DAy 1 - June 17th 2008

                                Registration                        Direct vs Indirect Distribution and Sales
  The changing face of travel distribution in                       Cutting distribution costs whilst expanding your reach,
  the Middle East - Position your company for                       is a hugely important factor to the growth and strength
  maximum growth                                                    of your company. Find out how to create a cost effective
                                                                    multi channel strategy
  When examining the Middle Eastern Market, certain areas
  are obviously booming. However there are still many,              •	 With	the	shift	to	online	distribution	and	direct	sales,	what	
  perhaps more subtle untapped opportunities existing                  effect will this have on the power of the GDS and what
  within the region. Find out how to identify and profitably           impact will this have on operating costs?
  exploit them.                                                     •	 Examine	how	easy	is	it	for	suppliers	to	sell	directly	to	the	
                                                                       consumer and increase profits from doing so
  •	 With	a	$3.63	trillion	leisure	investment	how	can	the	growth	
     of the Middle Eastern travel industry be expected to develop   •	 Identify	and	eliminate	unproductive	online	distribution	costs
     over the next 10 years?
                                                                    •	 A	shift	to	direct	online	bookings	is	inevitable,	but	when	
  •	 Evaluate	the	booming	success	of	the	corporate	market,	how	        will this happen and how can you ensure your product
     can this success be applied to the leisure market and see         is positioned to benefit from this change in consumer
     distribution improved?                                            behaviour?
  •	 New	hotel	companies	are	increasing	revenues	by	up	to	          •	 How	will	current	travel	relationships	between	suppliers,	GDSs	
     25% yearly. Identify potential growth opportunities within        and wholesalers change, with the introduction and shift to
     the Middle Eastern online travel market and look at how           greater online business? Who will benefit the most?
     maintaining supply and demand is achievable in the
                                                                    •	 Understand	how	to	build	trust	in	a	market	where	most	
     near future
                                                                       consumers want a ticket in their hands by encouraging the
  •	 With	Dubai	flourishing	and	Abu	Dhabi	looking	to	double	its	       market to spend online
     visitor numbers from 1.3m to 3m in 9 years, in coming years    Sathis Aravinda, e-Distribution Manager, Rotana Hotels Suites and Resorts
  •	 Will	technological	advancements	change	the	buying	method	      Nanda Kumar Pillai, Distribution Manager, Eithad Airways
     of Middle Eastern consumers and how will this affect the       Camille Olivere, Vice President for Global E-commerce Channel
     future travel trade?                                           Distribution but still part of, Travelport
  Bob Gilbert, President and CEO, HSMAI
                                                                                                 Coffee Break
  Richard Lewis, President, Jebel Ali International Hotels
  Clement Wong, Travel and Toursim Manager EMEA,                    Identify and overcome the challenges
  Euromonitor                                                       of E-commerce
                               Coffee Break                         So you have identified the challenges of E-commerce!
                                                                    Now hear the techniques that you can implement to
  Evaluating and examining Middle Eastern
                                                                    overcome them and grow your brand
  online consumer behaviour
                                                                    •	 Evaluate	the	importance	of	an	Arabic	booking	interface,	and	
  As with all regions, varying levels of technology and                its role in growing online booking numbers
  consumer comfort effect the online travel industry.               •	 Find	out	how	to	deal	with	a	multilingual	market.	Does	
  To what extent is this the case across the M.E?                      translation software increase efficiency as well as lower costs?
  •	 Explore	exactly	how	many	Middle	Eastern	consumers	are	         •	 Examine	the	available	online	payment	partners	and	how	the	
     buying online. With an estimated 2% of travel bookings            current technology can benefit you
     coming from the internet, what obstacles are preventing
     people from booking online and how can these be                •	 How	developed	is	the	current	financial	infrastructure	in	the	
     overcome?                                                         Middle East for dealing with e-commerce transactions?

  •	 As	companies	like	Gulf	Air	start	to	move	towards	100%	         •	 Discover	the	online	security	measures	that	are	in	place	to	
     online sales, understand how the consumer can be captured         ease the mind of the consumer
     and conditioned to book online                                 •	 Explore	portals	and	interfaces,	and	how	the	importance	of	
  •	 Examine	the	current	wealth	and	income	trends.	How	are	they	       familiarisation encourages and establishes online use
     likely to evolve?                                              •	 Understand	web	search	technology	and	how	it	will	affect	and	
                                                                       increase direct sales if used correctly
  •	 How	important	is	online	trust	and	loyalty	to	the	Middle	
     Eastern consumer?                                              •	 Look	at	how	inventory	technology	can	change	the	
  Walter La Faro, Director of Market Management, Expedia               productivity of your company as well as increase distribution
  Duncan Bramwell, VP of Sales, Distribution and E-commerce,        Haroon Abdullah, Managing Director, Travelmart
  Revenue-Performance                                               Andrew Pozniak, Director E-commerce, Google

                                   Lunch                                                      Networking party




                            call TODAy on +44 (0) 207 375 7597
contact us for details on Group Bookings
DAy 2 - June 18th 2008

  Offline Vs Online Marketing and Sales                                 hotel distribution - reach your customers
                                                                        and maximise profits
  With the majority of sales coming from offline channels,
  moving into the online space successfully is not easy.                The hotel sector is growing so rapidly within Dubai
  Some companies will flourish while others will fail – hear            alone that it will only be a matter of time before other
  how you can become one of the winners.                                Middle Eastern regions will be able to harness the same
  •	 Examine	the	importance	of	a	clear	brand	strategy	to	increase	      opportunities
     consumer awareness                                                 •	 With	30,000	hotel	rooms	expected	in	Dubai	alone,	will	future	
  •	 Identify	the	most	efficient	marketing	channels,	increase	             supply exceed current demand? How do businesses plan on
     loyalty and build product awareness.                                  reaching consumers as well as maximising profits?
                                                                        •	 Hear	the	importance	of	balancing	GDS,	online	and	3rd	party	
  •	 Drive	the	consumer	online,	will	offline	sales	become	a	thing	
                                                                           sales channels to maximise profitability
     of the past?
                                                                        •	 In	a	global	market	place	dominated	by	brands	such	as	Hilton	
  •	 Discover	the	marketing	tactics	that	are	working	and	learn	
                                                                           and Mariott, how do you position your hotel to increase
     how your business can profit from them
                                                                           direct sales and maximise revenue?
  •	 Ensure	your	offline	strategies	are	complementing	your	online	
                                                                        •	 How	can	small	and	medium	size	hotels	create	and	maintain	
     marketing campaigns
                                                                           a strong web presence with such fierce competition from the
  •	 What	simple	steps	are	guaranteed	to	tempt	your	existing	              larger chains?
     customers to book online?
                                                                        •	 With	rapid	growth	in	Middle	Eastern	hotels,	what	distribution	
  •	 Which	marketing	channels	are	the	most	cost	effective	yet	still	       channels will be essential for the continued success of
     offer the greatest coverage?                                          this sector?
  •	 Discover	how	to	market	and	display	your	travel	experience	         •	 How	can	hotels	manage	price	across	all	channels	and	how	
     within the e-travel space                                             can they be overcome?
  Michael Marshal, Corporate Vice President,                            Ananya Narayan, Senior Vice President Global Strategy,
  Rotana Hotels and Resorts                                             Preferred Hotel Group
  Kristie Goshow, Group Director E-business,                            Romain Saada, Director of Revenue Management,
  Jumeirah Hotels and Resorts                                           Shangri La Hotels and Resorts

                                Coffee Break                                                      End of conference

  Airline distribution - maximise distribution
  through all channels                                                        AMpLE nEtWORkInG OppORtunItIES

  Middle Eastern airlines are part of what is seen as a boom                End your information-packed first day at our
  within its own sector. Is this growth sustainable and how is              nEtWORkInG pARty. All attendees, speakers and
  Airline E-commerce driving online consumer behaviour.                     exhibitors are invited to attend. It is the ideal place to
                                                                            catch up with old friends, make valuable new contacts
  •	 Discover	the	distribution	tactics	that	will	boost	In	and	              and chat with experts.
     Outbound passenger numbers
  •	 Major	businesses	like	Emirates	are	rapidly	growing,	and	have	
     boomed over the last15 years- Investigate what drives their
     development
  •	 With	the	Middle	East	spending	more	on	new	planes,	for	
     example Emirates alone purchasing 55 A380’s, will the
     industry create enough business over the next few years to
     warrant a gross outlay of such substantial amounts?                    In addition, our OnLInE cOntAct cEntRE will
  •	 Are	low	cost	airlines	reshaping	the	market	and	what	effect	do	         allow you to organise meetings in advance and touch
     they have on the larger companies? What opportunities have             base with those crucial contacts and will remain open
     risen from this?                                                       for two weeks following the event enabling you to
                                                                            make the most of your limited time.
  •	 How	can	airlines	encourage	their	customers	to	go	direct	to	
     their websites yet still ensure a profitable working partnership
     with intermediaries?
  Dr Israel Borovich, Chairman of the board, EL AL Airlines
  Peter Pohlschmidt, Manager of E-commerce, Qatar Airways
  AK Nizar, Head of Commercial, Air Arabia

                                    Lunch




                 Or register ONlINE: www.eyefortravel.com/tdme
Fax this page back NOW to +44 (0) 207 375 7576
                                                                                                                                                            Early
                                                                                                                                                                  ount
                                                                                                                                                       B ird Disc

                                                                                                                                                       SAVE
Travel Distribution                                                                                                                                    $400
Middle East 2008
                                                                                                                                                                     d before
                                                                                                                                                            if booke pril
                                                                                                                                                                11t hA


17th - 18th June 2008, Jumeriah Beach Hotel, Dubai


                                     5 EASy WAyS tO REGIStER FOR tHE cOnFEREncE

          pHOnE: Call Paul Lane on +44 (0) 207 375 7597                                            WEB:       www.eyefortravel.com/tdme
          FAx:              This form to +44 (0) 207 375 7576                                *     MAIL:      EyeforTravel Conference Booking,
                                                                                                              Customer Services, 7-9 Fashion Street,
          EMAIL:            rob@eyefortravel.com
                                                                                                              London, E1 6PX, UK


1. SELEct yOuR tIckEt OptIOnS                                                                                     3. pAyMEnt
Please tick the package price box you require below:   Super Early Bird   Early Bird Rate        Full Price      If you wish to be invoiced please leave this
                                                         (Register by      (Register by                          section blank and submit your request.
                                                          11th April)       16th May)
                                                                                                                 Card Type:             Amex             Visa           Mastercard
                     GOLD
 Includes:                                               US $1200          US $1400          US $1600            Name on card:
 •	 Full	conference	pass
 •	 CD-rom	of	conference	presentations	
    and audio
                                                                                                                 Card Number:

                                                                                                                 Expiry Date:
                    SILVER
 Includes:
                                                         US $900           US $1100          US $1300
 •	 Full	conference	pass
                                                                                                                 Security Code:
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                                                                                                                  printed on your debit/credit card. The number is not embossed on
                                                            SAVE               SAVE                               the card so that it cannot be printed on receipts - making it difficult
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2. ADD yOuR cOntAct DEtAILS                                                                                      Date and Venue
                                                                                                                 17-18 June 2008, Jumeriah Beach Hotel, Dubai
Mr	/	Mrs	/	Ms	/	Dr:		                   First	Name:	
                                                                                                                 Hotel Discounts
Last Name:                                                                                                       We have arranged hotel discounts at the Jumeirah
                                                                                                                 Beach Hotel (Prices start at 1000 AED for a single
Job Title:                                                                                                       and 1100 AED for a double). Once you register we
                                                                                                                 will send you full prices and information.
Company:

Email:                                                                                                           Terms & Conditions
                                                                                                                 All conference places are fully transferable without
Telephone:                                                                                                       any charge.Cancellations received before 5pm (GMT)
                                                                                                                 time on 16th May 2008 will not incur a penalty (credit
Address:                                                                                                         card registrations are subject to a 5% administration
                                                                                                                 fee). If written confirmation of a cancellation is not
                                                                                 Postcode:                       received before 16th May 2008, we will be obliged
                                                                                                                 to charge the full fee. Please note - you must inform
City:                                            State / Province:                                               the conference desk in writing of any cancellations
                                                                                                                 on: customerservices@firstconf.com The organisers
                                                                                                                 reserve the right to make changes to the program
Country:                                                                                                         without notice.




                           Register now at www.eyefortravel.com/tdme
Register online now and save US$400!
                                                                                                                  Early
                                                                                                                        ount
                                                                                                             B ird Disc

                                                                                                             SAVE
Travel Distribution                                                                                          $400
Middle East 2008
                                                                                                                        d before
                                                                                                               if booke pril
                                                                                                                   11t hA


17th - 18th June 2008, Jumeriah Beach Hotel, Dubai


             5 REASOnS tO AttEnD                                                  HEAR FROM tHESE tOp
                                                                                   InDuStRy ExpERtS



1
   Focusing on the issues that are important to YOU:
   We’ve spent the last few months speaking and listening to                 Bob Gilbert, President and CEO, HSMAI
   what it is that you want and need to hear to stay ahead of your           Walter La Faro, Director of Market Management,
   competitors in the Middle Eastern travel market. As a result              Expedia
   we know that our conference agenda is not just relevant and
                                                                             Duncan Bramwell, VP of Sales, Distribution and
   insightful but essential to your distribution, marketing and
                                                                             E-commerce, Revenue-performance
   pricing needs.




2
                                                                             Sathis Aravinda, e-Distribution Manager,
   Networking:                                                               Rotana Hotels Suites and Resorts
   The Middle Eastern Travel Distribution Conference provides                Nanda Kumar Pillai, Distribution Manager,
   you with the perfect opportunity to network and meet with your            Eithad Airways
   industry peers who are facing the same complex challenges
   as you. It is the ideal place to establish, cement and renew              Camille Olivere, Vice President for Global
   partnerships that are essential to the success of your business.          E-commerce Channel Distribution but still
   Furthermore, the exhibition allows you to meet with leading               part of, travel port
   providers of cutting-edge travel products and solutions, saving           Haroon Abdullah, Managing Director,
   you both time and money.                                                  travelmart




3
   High Quality Speakers:                                                    Andrew Pozniak, Director E-commerce, Google
   This event brings together over 25 experts in travel distribution         Michael Marshal, Corporate Vice President,
   from the most influential Middle Eastern and international travel         Rotana Hotels and Resorts
   companies. These dynamic speakers will share their wealth                 Kristie Goshow, Group Director E-business,
   of experience, knowledge and expert predictions with you, to              Jumeirah Hotels and Resorts
   ensure that you profit from their vision and take away essential
   best practise.                                                            Dr Israel Borovich, Chairman,




4
                                                                             EL AL Airlines
   Interactive Discussions:                                                  Peter Pohlschmidt, Manager of E-commerce,
   Have your say and get your essential questions answered                   Qatar Airways
   with in-depth panel debates and interactive Q and A sessions.
                                                                             Ananya Narayan, Senior Vice President Global
   This is your chance to learn from and talk to the experts in the
                                                                             Strategy, preferred Hotel Group
   industry. Take away business-critical advice on how to push your
   company forward in 2008 and expert predictions on the future              Romain Saada, Director of Revenue
   market place.                                                             Management, Shangri La Hotels and Resorts




5
                                                                             Richard Lewis, President,
   Group Discounts:                                                          Jebel Ali International Hotels
   Come along to the Conference with your team and make
   substantial savings on your ticket price. Not only will you receive       Clement Wong, Travel and Tourism Manager
   an expert briefing, but your team will also be able to take away          EMEA, Euromonitor
   real-life approaches that stretch right across your business.             AK Nizar, Head of Commercial, Air Arabia




                       5 EASy WAyS tO REGIStER FOR tHE cOnFEREncE

     pHOnE: Call Paul Lane on +44 (0) 207 375 7597                       WEB:    www.eyefortravel.com/tdme
     FAx:        This form to +44 (0) 207 375 7576                   *   MAIL:   EyeforTravel Conference Booking,
                                                                                 Customer Services, 7-9 Fashion Street,
     EMAIL:      rob@eyefortravel.com
                                                                                 London, E1 6PX, UK



                               Book Early and Save US$400!

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EyeforTravel - Travel Distribution Middle East (2008)

  • 1. The Middle East’s only event for distribution, marketing and technology executives! Travel Distribution Middle East 2008 17th - 18th June 2008, Jumeriah Beach Hotel, Dubai REAch MORE cUSTOMERS AND MAxIMISE yOUR SAlES WITh AN EFFEcTIVE DISTRIBUTION STRATEGy • REACH NEW CUSTOMERS - HEAR FROM tHESE tOp by building your online presence and understanding tRAVEL cOMpAnIES your regional consumer behaviour • INCREASE YOUR SALES - open up new markets and identify profitable new opportunities • STRENGTHEN YOUR BRAND - observe how the key players have grown so rapidly and how you can replicate their success • EXPAND YOUR INTERNATIONAL PRESENCE - by forming the right global distribution partnerships • MAXIMISE YOUR PROFITS - by selling the right product at the right price in your cheapest distribution channels • EXPLOIT YOUR E-COMMERCE POTENTIAL - by understanding how to develop a comprehensive online marketing and distribution strategy SEE INSIDE for full event details
  • 2. To register call +44 (0) 207 375 7597 The event that shows you how to triumph online in the Middle East can you afford to miss out on the world’s fastest growing travel market? take part in this agenda-setting internationally ,and provide information to When you come to examine the event to discover how to cash in on new – and distant –markets. Conference Agenda, you’ll see our the Middle East’s travel boom – and This is your chance to examine events do away with classroom theory, fully exploit the profit potential. companies that have already expanded and concentrate instead on giving you internationally and successfully use online valuable insights into practical, proven The Middle Eastern travel industry is travel distribution solutions, plus the distribution to create a wealth of revenue set to see over $3.2 trillion worth of expert advice you need to succeed – and across the markets that only a few years investment within the next ten years. rise above the competition. ago would have been almost impossible Already the UAE has become the world’s to target. And because of our track record as premier luxury destination. And now other You’ll learn what works well – and what the world’s No. 1 provider of travel Middle Eastern destinations are queuing should be avoided at all costs. distribution events, we are able to attract to follow in its lucrative footsteps. a calibre of speakers that others can only However, whilst the opportunities are Exploiting Outbound & Domestic dream of. huge, the challenges and obstacles Demand: understand how to target Everything you learn will come directly should not be underestimated. and sell more to the growing Middle from industry leaders and major figures, In order to succeed, you need to first East travel market. assuring you of a treasure trove of solid master the skill of effectively targeting fact and expert insights that is simply not your potential customers – both globally Understand how the purchasing travel available from any other source. and regionally – and fully understand what consumer is changing, and how to adapt they want from you. to these developments. the knowledge, tools and cutting- Our expert speakers will also make edge market intelligence that will But that’s not all. sure you’re fully up-to-speed with the drive your business forward and You must also make the correct business importance of language based interfaces. teach you how to cash in on the decisions and identify the long-term coming wave of opportunity. partnerships that will ensure your You’ll discover why it’s so vital to develop business thrives in this highly competitive Arabic interfaces – and the pivotal role At the end of two fascinating – and and culturally diverse region. they can play in your future regional travel inspiring – days, you’ll leave Travel distribution campaigns. And again, you Distribution Middle East with: The good news for you and your will be able to meet and hear from the company, is that there is no longer any • A roadmap for action: A clear idea of companies that are already blazing a trail need to master the learning curve through steps you must start taking right away in this area, and learn what they plan to trial and error. Instead, high quality help is to ensure your business is destined to do next. at hand. prosper in this dynamic and lucrative An Agenda that is guaranteed to be region We invite you to join the 200+ top relevant to your current professional • Practical, in-depth knowledge: A full travel professionals who will be concerns, with important topics and understanding of how to design and attending the inaugural travel issues covered in details. implement effective distribution and Distribution Middle East event. marketing strategies that SELL Anyone can organise a conference on Quite simply, this is the meeting place for • Competitive analysis: Benchmarks that travel distribution. And many do. But everyone who is determined to profit from show you what leading travel players – unlike others, we understand your needs the region’s tourism explosion. online and offline – are achieving in the – and have the skill and experience to Middle East, and what you need to do to Organised by EyeforTravel, the industry’s produce an event that is refreshingly get amongst the leaders most renowned international information different. portal, this event gives you the vital • High quality contacts: This is a If you’ve attended our events before (we knowledge and market intelligence fantastic networking event, and you run successful conferences all around you need to enhance and update your are guaranteed to meet future partners the world), you know how carefully our business strategies for 2008 – and who will help take your business to the agendas are researched. We spend beyond: next level months talking to people in the travel industry, to ensure that the business- Exploiting Inbound Demand: We look forward to seeing critical issues that are uppermost in your How new distribution channels mind right now are examined in-depth, you in Dubai, 17th – 18th June can help you reach out to a global customer base. with cutting-edge, incisive analysis. 2008. put the dates in your the only Middle Eastern conference diary today! Poor and underdeveloped technology in to deliver real world experiences and some parts of the Middle East continues Reserve your place now to be a massive issue. That’s why solutions that you can apply to your own business: cut your distribution to ensure you are in the we’ll place strong emphasis on steps conference hall, and not left you can take to access and develop costs and increase revenues as soon as you’re back in the office! on the waiting list. already successful markets, reach out Book Early and Save US$400
  • 3. Secure your place NOW and save as much as US$400 DAy 1 - June 17th 2008 Registration Direct vs Indirect Distribution and Sales The changing face of travel distribution in Cutting distribution costs whilst expanding your reach, the Middle East - Position your company for is a hugely important factor to the growth and strength maximum growth of your company. Find out how to create a cost effective multi channel strategy When examining the Middle Eastern Market, certain areas are obviously booming. However there are still many, • With the shift to online distribution and direct sales, what perhaps more subtle untapped opportunities existing effect will this have on the power of the GDS and what within the region. Find out how to identify and profitably impact will this have on operating costs? exploit them. • Examine how easy is it for suppliers to sell directly to the consumer and increase profits from doing so • With a $3.63 trillion leisure investment how can the growth of the Middle Eastern travel industry be expected to develop • Identify and eliminate unproductive online distribution costs over the next 10 years? • A shift to direct online bookings is inevitable, but when • Evaluate the booming success of the corporate market, how will this happen and how can you ensure your product can this success be applied to the leisure market and see is positioned to benefit from this change in consumer distribution improved? behaviour? • New hotel companies are increasing revenues by up to • How will current travel relationships between suppliers, GDSs 25% yearly. Identify potential growth opportunities within and wholesalers change, with the introduction and shift to the Middle Eastern online travel market and look at how greater online business? Who will benefit the most? maintaining supply and demand is achievable in the • Understand how to build trust in a market where most near future consumers want a ticket in their hands by encouraging the • With Dubai flourishing and Abu Dhabi looking to double its market to spend online visitor numbers from 1.3m to 3m in 9 years, in coming years Sathis Aravinda, e-Distribution Manager, Rotana Hotels Suites and Resorts • Will technological advancements change the buying method Nanda Kumar Pillai, Distribution Manager, Eithad Airways of Middle Eastern consumers and how will this affect the Camille Olivere, Vice President for Global E-commerce Channel future travel trade? Distribution but still part of, Travelport Bob Gilbert, President and CEO, HSMAI Coffee Break Richard Lewis, President, Jebel Ali International Hotels Clement Wong, Travel and Toursim Manager EMEA, Identify and overcome the challenges Euromonitor of E-commerce Coffee Break So you have identified the challenges of E-commerce! Now hear the techniques that you can implement to Evaluating and examining Middle Eastern overcome them and grow your brand online consumer behaviour • Evaluate the importance of an Arabic booking interface, and As with all regions, varying levels of technology and its role in growing online booking numbers consumer comfort effect the online travel industry. • Find out how to deal with a multilingual market. Does To what extent is this the case across the M.E? translation software increase efficiency as well as lower costs? • Explore exactly how many Middle Eastern consumers are • Examine the available online payment partners and how the buying online. With an estimated 2% of travel bookings current technology can benefit you coming from the internet, what obstacles are preventing people from booking online and how can these be • How developed is the current financial infrastructure in the overcome? Middle East for dealing with e-commerce transactions? • As companies like Gulf Air start to move towards 100% • Discover the online security measures that are in place to online sales, understand how the consumer can be captured ease the mind of the consumer and conditioned to book online • Explore portals and interfaces, and how the importance of • Examine the current wealth and income trends. How are they familiarisation encourages and establishes online use likely to evolve? • Understand web search technology and how it will affect and increase direct sales if used correctly • How important is online trust and loyalty to the Middle Eastern consumer? • Look at how inventory technology can change the Walter La Faro, Director of Market Management, Expedia productivity of your company as well as increase distribution Duncan Bramwell, VP of Sales, Distribution and E-commerce, Haroon Abdullah, Managing Director, Travelmart Revenue-Performance Andrew Pozniak, Director E-commerce, Google Lunch Networking party call TODAy on +44 (0) 207 375 7597
  • 4. contact us for details on Group Bookings DAy 2 - June 18th 2008 Offline Vs Online Marketing and Sales hotel distribution - reach your customers and maximise profits With the majority of sales coming from offline channels, moving into the online space successfully is not easy. The hotel sector is growing so rapidly within Dubai Some companies will flourish while others will fail – hear alone that it will only be a matter of time before other how you can become one of the winners. Middle Eastern regions will be able to harness the same • Examine the importance of a clear brand strategy to increase opportunities consumer awareness • With 30,000 hotel rooms expected in Dubai alone, will future • Identify the most efficient marketing channels, increase supply exceed current demand? How do businesses plan on loyalty and build product awareness. reaching consumers as well as maximising profits? • Hear the importance of balancing GDS, online and 3rd party • Drive the consumer online, will offline sales become a thing sales channels to maximise profitability of the past? • In a global market place dominated by brands such as Hilton • Discover the marketing tactics that are working and learn and Mariott, how do you position your hotel to increase how your business can profit from them direct sales and maximise revenue? • Ensure your offline strategies are complementing your online • How can small and medium size hotels create and maintain marketing campaigns a strong web presence with such fierce competition from the • What simple steps are guaranteed to tempt your existing larger chains? customers to book online? • With rapid growth in Middle Eastern hotels, what distribution • Which marketing channels are the most cost effective yet still channels will be essential for the continued success of offer the greatest coverage? this sector? • Discover how to market and display your travel experience • How can hotels manage price across all channels and how within the e-travel space can they be overcome? Michael Marshal, Corporate Vice President, Ananya Narayan, Senior Vice President Global Strategy, Rotana Hotels and Resorts Preferred Hotel Group Kristie Goshow, Group Director E-business, Romain Saada, Director of Revenue Management, Jumeirah Hotels and Resorts Shangri La Hotels and Resorts Coffee Break End of conference Airline distribution - maximise distribution through all channels AMpLE nEtWORkInG OppORtunItIES Middle Eastern airlines are part of what is seen as a boom End your information-packed first day at our within its own sector. Is this growth sustainable and how is nEtWORkInG pARty. All attendees, speakers and Airline E-commerce driving online consumer behaviour. exhibitors are invited to attend. It is the ideal place to catch up with old friends, make valuable new contacts • Discover the distribution tactics that will boost In and and chat with experts. Outbound passenger numbers • Major businesses like Emirates are rapidly growing, and have boomed over the last15 years- Investigate what drives their development • With the Middle East spending more on new planes, for example Emirates alone purchasing 55 A380’s, will the industry create enough business over the next few years to warrant a gross outlay of such substantial amounts? In addition, our OnLInE cOntAct cEntRE will • Are low cost airlines reshaping the market and what effect do allow you to organise meetings in advance and touch they have on the larger companies? What opportunities have base with those crucial contacts and will remain open risen from this? for two weeks following the event enabling you to make the most of your limited time. • How can airlines encourage their customers to go direct to their websites yet still ensure a profitable working partnership with intermediaries? Dr Israel Borovich, Chairman of the board, EL AL Airlines Peter Pohlschmidt, Manager of E-commerce, Qatar Airways AK Nizar, Head of Commercial, Air Arabia Lunch Or register ONlINE: www.eyefortravel.com/tdme
  • 5. Fax this page back NOW to +44 (0) 207 375 7576 Early ount B ird Disc SAVE Travel Distribution $400 Middle East 2008 d before if booke pril 11t hA 17th - 18th June 2008, Jumeriah Beach Hotel, Dubai 5 EASy WAyS tO REGIStER FOR tHE cOnFEREncE pHOnE: Call Paul Lane on +44 (0) 207 375 7597 WEB: www.eyefortravel.com/tdme FAx: This form to +44 (0) 207 375 7576 * MAIL: EyeforTravel Conference Booking, Customer Services, 7-9 Fashion Street, EMAIL: rob@eyefortravel.com London, E1 6PX, UK 1. SELEct yOuR tIckEt OptIOnS 3. pAyMEnt Please tick the package price box you require below: Super Early Bird Early Bird Rate Full Price If you wish to be invoiced please leave this (Register by (Register by section blank and submit your request. 11th April) 16th May) Card Type: Amex Visa Mastercard GOLD Includes: US $1200 US $1400 US $1600 Name on card: • Full conference pass • CD-rom of conference presentations and audio Card Number: Expiry Date: SILVER Includes: US $900 US $1100 US $1300 • Full conference pass Security Code: (The card security code is a unique three or four-digit number printed on your debit/credit card. The number is not embossed on SAVE SAVE the card so that it cannot be printed on receipts - making it difficult $400 $200 for anyone other than the genuine cardholder to know it.) 2. ADD yOuR cOntAct DEtAILS Date and Venue 17-18 June 2008, Jumeriah Beach Hotel, Dubai Mr / Mrs / Ms / Dr: First Name: Hotel Discounts Last Name: We have arranged hotel discounts at the Jumeirah Beach Hotel (Prices start at 1000 AED for a single Job Title: and 1100 AED for a double). Once you register we will send you full prices and information. Company: Email: Terms & Conditions All conference places are fully transferable without Telephone: any charge.Cancellations received before 5pm (GMT) time on 16th May 2008 will not incur a penalty (credit Address: card registrations are subject to a 5% administration fee). If written confirmation of a cancellation is not Postcode: received before 16th May 2008, we will be obliged to charge the full fee. Please note - you must inform City: State / Province: the conference desk in writing of any cancellations on: customerservices@firstconf.com The organisers reserve the right to make changes to the program Country: without notice. Register now at www.eyefortravel.com/tdme
  • 6. Register online now and save US$400! Early ount B ird Disc SAVE Travel Distribution $400 Middle East 2008 d before if booke pril 11t hA 17th - 18th June 2008, Jumeriah Beach Hotel, Dubai 5 REASOnS tO AttEnD HEAR FROM tHESE tOp InDuStRy ExpERtS 1 Focusing on the issues that are important to YOU: We’ve spent the last few months speaking and listening to Bob Gilbert, President and CEO, HSMAI what it is that you want and need to hear to stay ahead of your Walter La Faro, Director of Market Management, competitors in the Middle Eastern travel market. As a result Expedia we know that our conference agenda is not just relevant and Duncan Bramwell, VP of Sales, Distribution and insightful but essential to your distribution, marketing and E-commerce, Revenue-performance pricing needs. 2 Sathis Aravinda, e-Distribution Manager, Networking: Rotana Hotels Suites and Resorts The Middle Eastern Travel Distribution Conference provides Nanda Kumar Pillai, Distribution Manager, you with the perfect opportunity to network and meet with your Eithad Airways industry peers who are facing the same complex challenges as you. It is the ideal place to establish, cement and renew Camille Olivere, Vice President for Global partnerships that are essential to the success of your business. E-commerce Channel Distribution but still Furthermore, the exhibition allows you to meet with leading part of, travel port providers of cutting-edge travel products and solutions, saving Haroon Abdullah, Managing Director, you both time and money. travelmart 3 High Quality Speakers: Andrew Pozniak, Director E-commerce, Google This event brings together over 25 experts in travel distribution Michael Marshal, Corporate Vice President, from the most influential Middle Eastern and international travel Rotana Hotels and Resorts companies. These dynamic speakers will share their wealth Kristie Goshow, Group Director E-business, of experience, knowledge and expert predictions with you, to Jumeirah Hotels and Resorts ensure that you profit from their vision and take away essential best practise. Dr Israel Borovich, Chairman, 4 EL AL Airlines Interactive Discussions: Peter Pohlschmidt, Manager of E-commerce, Have your say and get your essential questions answered Qatar Airways with in-depth panel debates and interactive Q and A sessions. Ananya Narayan, Senior Vice President Global This is your chance to learn from and talk to the experts in the Strategy, preferred Hotel Group industry. Take away business-critical advice on how to push your company forward in 2008 and expert predictions on the future Romain Saada, Director of Revenue market place. Management, Shangri La Hotels and Resorts 5 Richard Lewis, President, Group Discounts: Jebel Ali International Hotels Come along to the Conference with your team and make substantial savings on your ticket price. Not only will you receive Clement Wong, Travel and Tourism Manager an expert briefing, but your team will also be able to take away EMEA, Euromonitor real-life approaches that stretch right across your business. AK Nizar, Head of Commercial, Air Arabia 5 EASy WAyS tO REGIStER FOR tHE cOnFEREncE pHOnE: Call Paul Lane on +44 (0) 207 375 7597 WEB: www.eyefortravel.com/tdme FAx: This form to +44 (0) 207 375 7576 * MAIL: EyeforTravel Conference Booking, Customer Services, 7-9 Fashion Street, EMAIL: rob@eyefortravel.com London, E1 6PX, UK Book Early and Save US$400!