Infrastructure Automation and Analytics


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Next generation automation tools make it easy to nurture, sustain and grow IT support infrastructure while maintaining an organization’s business edge

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Infrastructure Automation and Analytics

  1. 1. © 2013 WIPRO LTD | WWW.WIPRO.COM1 Infrastructure Automation and Analytics Indispensable tools for the always on business
  2. 2. © 2013 WIPRO LTD | WWW.WIPRO.COM2 Infrastructure Automation and Analytics HIGHLIGHTS Next generation automation tools make it easy to nurture, sustain and grow IT support infrastructure while maintaining an organization’s business edge As long as organizations are tied up with such linear models they will continue to face operational challenges and administrative overheads
  3. 3. © 2013 WIPRO LTD | WWW.WIPRO.COM3 Evolution of IT Infrastructure services Today’s environment has forced IT departments to keep costs down, yet continue to deliver quality of service. Customers are therefore showing keen interest in cloud-centric, on-demand models to circumvent these problems The move to a services-based model
  4. 4. © 2013 WIPRO LTD | WWW.WIPRO.COM4 Rapidly evolving I&O strategies are driving new shared services models and requirements Lack of standardization and consolidation leading to sub-optimized service delivery Outdated IT processes that are incapable of exploiting new technologies Challenges in providing IT Infrastructure Services Inability of existing infrastructure to keep up with increasing demands from business A CIO grapples to find answers to: • Achieve highest business productivity and availability • Achieve better alignment between business and technology services • Achieve process standardization and skill rationalization • Reducing high volume L1, L2 efforts • Virtualizing at scale and manage cloud operating models • Integrating best of breed solutions from different vendors Focus areas for a CIO: • Increasing productivity through new models • Future focus on delivering business solutions
  5. 5. © 2013 WIPRO LTD | WWW.WIPRO.COM5 The Future State of IT Infrastructure Services The fundamental elements of the new model are operational efficiency and a flexible infrastructure Address the legacy systems and technologies that hinder business growth and flexibility Lower the total cost of ownership of both hardware and software and reduce the cost of operations Allow the enterprise to take advantage of various advancements such as VoIP, RFID, speech recognition, SOA An on-demand model will result in:  Highly automated environment for standard and low end activities resulting in reduced demand for low-end labor  Highly consolidated, virtualized and cloud centric environments  Standardized services driven by IT services catalog requiring clear designs and definitions on how to integrate various products/solutions from different vendors  End to end integrated IT Service Management across applications, middleware and infrastructure stacks  Vertically tailored SaaS/IaaS integration platform
  6. 6. © 2013 WIPRO LTD | WWW.WIPRO.COM6 Automation and Analytics – the Approach of the Future Automation and Analytics are the key differentiators to help in the evolution of managed services, to address customer challenges and enable them to reach the future state of IT infrastructure services Automation allows the server and resources to manage itself flawlessly, completing tasks that once required a human catalyst: • Improves operational efficiency • Reduces workload on employees and reduces the workforce required • Implements auto-failure recovery and back- up • Increases operator productivity & infrastructure productivity Analytics allows the data mining of business and operational intelligence garnered from the infrastructure, and the ability to act on that data • Can provide optimal incident management based on key usage patterns • Actively monitor the IT infrastructure for continual improvement • Can potentially reduce technology infrastructure expenses by up to 40%
  7. 7. © 2013 WIPRO LTD | WWW.WIPRO.COM7 Conclusion IT infrastructure is mission-critical to the success of the organization. To increase IT efficiency, agility, and cost savings, the CIO has to ensure the shift from a reactive to an on-demand, services-based model, and use technologies such as automation and analytics to transform the data center into a strategic business asset
  8. 8. © 2013 WIPRO LTD | WWW.WIPRO.COM8 For more details please visit the link below: analytics.pdf
  9. 9. © 2013 WIPRO LTD | WWW.WIPRO.COM9 About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology"; helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability; Wipro has over 140,000 employees and clients across 57 countries. For more information, please visit
  10. 10. © 2013 WIPRO LTD | WWW.WIPRO.COM10 Thank You ©Wipro Limited, 2013. All rights reserved. For more information visit No part of this document may be reproduced in whole or in part without the written permission of the authors. Wipro is not liable for any business outcome based on the views presented in this document. For specific implementation clients should take advise from their client engagement manager.