This was us about a year ago Now 20 people in Brighton, UKPS. We are horribly imperfect – what follows is not perfection, but it is an attempt to improve ‘normal’ business.
These two books inspired howour company would behave. If you haven’t, read them. They are INSPIRING.
Brand/ PR Legal Client advertising DigitalInsight Engagement SMS Business HR teams (GBS/ BCE) Nixon Our Customer atInternal mission NixonMcInnes is to improve the Other service agencyMcInnes relationships between large organisations and comms the people that matter to them. We do this by helping these large organisations become social businesses.
Datacopter We like making things too.This is a realtime visualization of tweets around a Channel 4 programme called The Promise
Weekly KPIs We operate Open Book Accounting: everyone knows everything about thefinances. Each Monday morning, we see the forecast at the team standup – no secrets.
Everyone knows how much everyone else earns… Yep...
Budgeting and business planning are done democratically (this is just an early stage Business planning an away day) idea generation session at
We create small, decentralisedsub-teams to deal with specialist issues – there is a Rewards Team to manage the annual reviews process, for example (toughest job in the company)
• Fair? • Attractive? • Equitable? Ross published his PersonalDevelopment Plan• on the blog. He Affordable? did Illustration at uni.
For two years we have measured happinessevery day using 3 buckets and a load of tennis balls. It creates a currency for discussion and awareness.
On an away day a group came up with an• NM church of fail idea called ‘Church of Fail’ to celebrate failing. People admit a failure, and the congregation applaud. It is weird. And cathartic. No idea if it works.
Strange looking congregation. Who is in the window?• NM church of fail
We have an amazingly talented team, with very high levels of personal growth and retention. They rock.
We have been on the WorldBlu list of ‘Most democractic workplaces’ for 3 or 4 years, and I recently wrote a bookabout other progressive business practices at places like Gore, HCL, Grameen and more.
2012 was a good year (but not an easy one)Income growth 20.3% Net margin 10.4% Happiness 82%
Say firstname.lastname@example.orgCulture Shock available todayfor pre-order on Amazon