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HR Metrics


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HR Metrics

  1. 1. HR Metrics Workgroup William Tincup, SPHR
  2. 2. Agenda • Introductions • What To Measure & Why • Typical Categories Of HR Metrics • Metrics Cloud • Break • Resources / Consulting • Resources / Software • Resources / Online • Feedback & Thank You
  3. 3. Introductions • Name • Title • Organization • Years In HR
  4. 4. What To Measure & Why • Pick One Thing To Measure – Only One Thing • Why?
  5. 5. Typical Categories of HR Metrics • Employee Productivity • Employee Attendance • Employee Engagement • Communications • Turnover • Recruiting Efficiency • Rewards System And Measurement • Retention
  6. 6. Metrics Cloud Cost Of Hire, Time To Fill, Quality Of Hire, Cost Per Available Hour, Revenue Per Employee, Cost Of Training, Employee Productivity, Turnover, Voluntary Turnover Rate, Absence Rate, Benefit Or Program Costs Per Employee, Benefits As A Percent Of Salary, Compensation As A Percent Of Total Compensation, Compensation Or Benefit Revenue Ratio, Engagement, Percent Of Performance Goals Met Or Exceeded, Percent Receiving Performance Rating, Training/Development Hours, Tenure, Turnover (Annual), Turnover Costs, Workers’ Compensation Cost Per Employee, Workers’ Compensation Incident Rate, Cost Of Turnover, Involuntary Turnover, Hiring Cycle, Cost Of Employee Training, Safety, Lost Time, Average Length Of Employment, Employee Demographics, Technology Usage, Absenteeism, Employee Satisfaction, Cost Of Benefits, Employee Motivation
  7. 7. Break • 10 Minutes • Please Exchange Cards, Etc.
  8. 8. Resources / Consulting Capital Analytics Gene Pease, CEO & Founder Human Capital Source Dr. Jac Fitz-enz, CEO & Founder Intellectual Capital Consulting Cathy Missildine-Martin, SVP Sales & Marketing Mercer iknow Patricia Milligan, President, Talent, Rewards and Communication Vienna Human Capital Advisors Frank DiBernardino, Managing Principal
  9. 9. Resources / Software Aquire Lois Melbourne, Founder & CEO SuccessFactors Jeff Kristick, VP Product Marketing Taleo Jason Blessing. EVP Products and Technology Vemo Peter Louch, Founder & CEO Visier Dave Weisbeck, CSO
  10. 10. Resources / Online Center for Effective Organizations Ed Lawler & John Boudreau Creelman Research David Creelman Jeremy Shapiro Executive Director at Morgan Stanley, HR Data and Insight Dr. John Sullivan & Associates Dr. John Sullivan Knowledge Resources Dr. Gregory John Lee
  11. 11. Feedback & Thank You William Tincup, SPHR Tincup & Co. Email = Website = Mobile = 469-371-7050 LinkedIn = Twitter = Facebook = Pinterest = Skype = williamtincup