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HR Metrics

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HR Metrics

  1. 1. HR Metrics Workgroup William Tincup, SPHR
  2. 2. Agenda • Introductions • What To Measure & Why • Typical Categories Of HR Metrics • Metrics Cloud • Break • Resources / Consulting • Resources / Software • Resources / Online • Feedback & Thank You
  3. 3. Introductions • Name • Title • Organization • Years In HR
  4. 4. What To Measure & Why • Pick One Thing To Measure – Only One Thing • Why?
  5. 5. Typical Categories of HR Metrics • Employee Productivity • Employee Attendance • Employee Engagement • Communications • Turnover • Recruiting Efficiency • Rewards System And Measurement • Retention
  6. 6. Metrics Cloud Cost Of Hire, Time To Fill, Quality Of Hire, Cost Per Available Hour, Revenue Per Employee, Cost Of Training, Employee Productivity, Turnover, Voluntary Turnover Rate, Absence Rate, Benefit Or Program Costs Per Employee, Benefits As A Percent Of Salary, Compensation As A Percent Of Total Compensation, Compensation Or Benefit Revenue Ratio, Engagement, Percent Of Performance Goals Met Or Exceeded, Percent Receiving Performance Rating, Training/Development Hours, Tenure, Turnover (Annual), Turnover Costs, Workers’ Compensation Cost Per Employee, Workers’ Compensation Incident Rate, Cost Of Turnover, Involuntary Turnover, Hiring Cycle, Cost Of Employee Training, Safety, Lost Time, Average Length Of Employment, Employee Demographics, Technology Usage, Absenteeism, Employee Satisfaction, Cost Of Benefits, Employee Motivation
  7. 7. Break • 10 Minutes • Please Exchange Cards, Etc.
  8. 8. Resources / Consulting Capital Analytics Gene Pease, CEO & Founder www.capanalytics.com Human Capital Source Dr. Jac Fitz-enz, CEO & Founder www.humancapitalsource.com Intellectual Capital Consulting Cathy Missildine-Martin, SVP Sales & Marketing www.intellectual-capital.net Mercer iknow Patricia Milligan, President, Talent, Rewards and Communication www.mercer.com/iknow Vienna Human Capital Advisors Frank DiBernardino, Managing Principal www.viennahca.com
  9. 9. Resources / Software Aquire Lois Melbourne, Founder & CEO www.aquire.com SuccessFactors Jeff Kristick, VP Product Marketing www.successfactors.com/workforce-analytics Taleo Jason Blessing. EVP Products and Technology www.taleo.com/solutions/analytics Vemo Peter Louch, Founder & CEO www.vemo-workforce.com Visier Dave Weisbeck, CSO www.visier.com
  10. 10. Resources / Online Center for Effective Organizations Ed Lawler & John Boudreau www.ceo.usc.edu Creelman Research David Creelman www.creelmanresearch.com Jeremy Shapiro Executive Director at Morgan Stanley, HR Data and Insight www.measuringtalent.wordpress.com Dr. John Sullivan & Associates Dr. John Sullivan www.drjohnsullivan.com Knowledge Resources Dr. Gregory John Lee www.hrmetricsbook.com
  11. 11. Feedback & Thank You William Tincup, SPHR Tincup & Co. Email = william@tincup.com Website = http://www.tincup.com Mobile = 469-371-7050 LinkedIn = http://www.linkedin.com/in/tincup Twitter = http://twitter.com/williamtincup Facebook = http://www.facebook.com/tincup Pinterest = http://pinterest.com/williamtincup Skype = williamtincup

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