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How to Buy HR Software
William Tincup, SPHR
How We Purchase Software Now
• A Game Of Selecting The “Right” Application
• Features & Functionality
• Alignment With Bus...
The New Purchasing Process
• Same As The Last Slide
• Don't Pay For Training (Ever)
• Ask… What Is The User Adoption Plan?...
Negotiation Overview
• We don’t negotiate software contracts all that often
• Most contracts are provided by the vendors
•...
10 Things To Consider...
• Data
• Renewals
• Price
• Termination
• Exit
• Training
• SLA
• Hours
• Adoption
• Maintenance
Data
• Does your contract state who owns the data?
Renewals
• Does your contract automatically renew?
Price
• Does your contract guarantee that prices will not be increased?
Termination
• Does your contract state that you can get out in 30 days or less?
Exit
• Does your contract stipulate the process for a graceful exit?
Training
• Does your contract include training all users?
SLA
• Does your contract penalize the vendor for missing goals?
Hours
• Does your contract contain variable consulting hours?
Adoption
• Does your contract include budget for incentive programs to drive user adoption?
Maintenance
• Does your contract include caps on maintenance fees?
Remember…
"a feature is not a feature
unless users use said
feature"
Feedback & Thank You
William Tincup, SPHR
Tincup & Co.
Email = william@tincup.com
Website = http://www.tincup.com
Mobile =...
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How to Buy HR Software

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How to Buy HR Software

  1. 1. How to Buy HR Software William Tincup, SPHR
  2. 2. How We Purchase Software Now • A Game Of Selecting The “Right” Application • Features & Functionality • Alignment With Business Objectives • Graphical User Interface / Intuitive Software • Price / ROI / Business Case • Fit To The Organization
  3. 3. The New Purchasing Process • Same As The Last Slide • Don't Pay For Training (Ever) • Ask… What Is The User Adoption Plan? • Ask… What Is The Technology Roadmap (Next 2 Years)? • Ask… I’d Like To See Audited Financials • Ask… I’d Like To See Their Users Bill Of Rights • Ask… May We Purchase Your Software Based On "Usage" Rather Than Traditional Licensing Agreements? • Evaluate The Strength Of Their User Communities • If You Can, Attend A User Conference • Talk With Buyers AND Users Of The Software • SaaS = You Have The Power (Think: Rip & Replace)
  4. 4. Negotiation Overview • We don’t negotiate software contracts all that often • Most contracts are provided by the vendors • We’re at a disadvantage
  5. 5. 10 Things To Consider... • Data • Renewals • Price • Termination • Exit • Training • SLA • Hours • Adoption • Maintenance
  6. 6. Data • Does your contract state who owns the data?
  7. 7. Renewals • Does your contract automatically renew?
  8. 8. Price • Does your contract guarantee that prices will not be increased?
  9. 9. Termination • Does your contract state that you can get out in 30 days or less?
  10. 10. Exit • Does your contract stipulate the process for a graceful exit?
  11. 11. Training • Does your contract include training all users?
  12. 12. SLA • Does your contract penalize the vendor for missing goals?
  13. 13. Hours • Does your contract contain variable consulting hours?
  14. 14. Adoption • Does your contract include budget for incentive programs to drive user adoption?
  15. 15. Maintenance • Does your contract include caps on maintenance fees?
  16. 16. Remember… "a feature is not a feature unless users use said feature"
  17. 17. Feedback & Thank You William Tincup, SPHR Tincup & Co. Email = william@tincup.com Website = http://www.tincup.com Mobile = 469-371-7050 LinkedIn = http://www.linkedin.com/in/tincup Twitter = http://twitter.com/williamtincup Facebook = http://www.facebook.com/tincup Skype = williamtincup

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