Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling

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Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling

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Joomladagen 2008 Sugar Crm Joomla Bridge Bas Vredeling

  1. 1. SugarCRM - Joomla! Bridge Bas Vredeling
  2. 2. Advantages of a bridge • Best of both worlds: use strengths of 2 pieces of software • no double data • disclose specific information to selected users (ACL based disclosure)
  3. 3. Even more advantages! • don’t update customer information yourself • customer info quality increases • generate traffic and content for your portal • engage clients by letting them manage their own data
  4. 4. Portal or CRM? • Don’t recreate the SugarCRM user interface • Which functions belong in a portal? • Which users are allowed access? • What information do I want to publish?
  5. 5. Building the bridge • Component for information exchange • Authentication plugin
  6. 6. Step 1: Information Exchange

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