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Inbound on a shoestring - Searchlove Boston

  1. Inbound on a shoestring WILL CRITCHLOW
  2. Fame done cheap
  3. “We want the best. Better get the cheapest” -- No-one, ever
  4. http://articles.latimes.com/2012/aug/30/business/la-fi-mo-richest-woman-20120830
  5. Did you see this article? I didn’t actually think it was a great promo video. http://blog.kickofflabs.com/how-to-do-a-great-product-promo-video-for-less-than-200/ (Though I do love the kickofflabs product and team)
  6. Most cheap marketing is one-shot It’s not scalable or repeatable http://www.flickr.com/photos/kaptainkobold/174088066/
  7. “Hyper-successful marketing activities you can do with no money that scale up, stay free and stay wildly successful”
  8. “Good luck with that” --@willcritchlow
  9. Let’s invent a perpetual motion machine http://uncyclopedia.wikia.com/wiki/Murphy's_law_application_for_antigravitatory_cats
  10. Who can tell me who this is? http://www.flickr.com/photos/cmaresca/8098982355/
  11. Steve Blank: Entrepreneur, Lecturer http://www.flickr.com/photos/cmaresca/8098982355/
  12. His hardest marketing challenge: Selling Apple Mac graphics cards http://www.forbes.com/sites/johngreathouse/2012/10/15/steve-blanks-most-audacious-guerrilla-marketing-stunts/
  13. Marketing team of 14 spent $4m / year http://www.flickr.com/photos/msimdottv/4012752000/
  14. 15,000 customer registration cards He personally called the first 300
  15. They run 4 main applications. Read 3 main publications. Speed is what matters. Price is irrelevant.
  16. An engineer would ask to speed up the card
  17. Steve asked for one 10% slower and one 20% slower
  18. Then hiked the price of the top end • If you can’t afford marketing, you probably aren’t charging enough
  19. Gave magazine editors access to their benchmarking tool
  20. “For 3 1/2 years, neither the magazines nor my competitors realized that our company was on Potrero Street and that the address of the Potrero Benchmark Organization was the identical address of SuperMac”
  21. There are 2 kinds of “bootstrapped”
  22. #1 Pay using something other than money
  23. #2 Spend someone else’s money
  24. A quick note on measurement
  25. This isn’t a useful divisor ROI is a terrible metric for bootstrapped marketing
  26. If you don’t have money, you need at least one of…
  27. Talent http://www.flickr.com/photos/beleaveme/5840856849/
  28. Relationships http://www.flickr.com/photos/beleaveme/5840856849/
  29. Fame http://www.flickr.com/photos/nicoll/346259443/
  30. Assets http://www.flickr.com/photos/jedlangdon/7369276320/
  31. …or even just balls
  32. But the big one is TIME
  33. Pixar spends 1,825 man-days...
  34. ...on each minute of movie http://www.quora.com/Pixar-Animation-Studios/What-are-some-mind-blowing-facts-about-Pixar-Animation-Studios#ans1573197
  35. Read Dr. Pete on “big content”
  36. “Spend” your effort & skills
  37. or spend someone else’s money
  38. The democracy of the web works in your favor
  39. You’ve heard of kickstarter
  40. Lockitron – level up and DIY https://lockitron.com/preorder
  41. You won’t want to ship them yourself Warning: not zero budget! [www.shipwire.com – check out the API]
  42. Check out Printfection.com Not only fulfillment – but also print on demand so no up-front cost
  43. If you take credit card payments, invest early revenue in acquisition You can make this cash flow-positive http://www.flickr.com/photos/doyoubleedlikeme/2520228943/
  44. 2006 40% off Rumors that Thresher was “going to go bust” after viral spread of their voucher
  45. 2008 They did it again “Later it emerged that the scheme had been a huge marketing success”
  46. Appsumo-type deals exchange margin for marketing And it can even spread further than the people they reach directly
  47. Action: High gross margin? Use deep discounts …or even giveaways. You can use the discount to drive your marketing http://www.flickr.com/photos/68751915@N05/6710895025/ and http://www.flickr.com/photos/panapp/3413589725/
  48. I want to tell you the story of Dortmund concert milk http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  49. A concert hall took their orchestra to dairy farms http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  50. Farmers took care of packaging and logistics http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  51. Invited bloggers to private concerts, served the milk at the concert hall http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  52. And got their “advert” in all the local shops http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  53. The concert hall had their most successful season of all time The farmers made a return within the first year as well http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1
  54. Find someone who has what you want Got content? Find traffic. Got traffic? Find content.
  55. Ladbrokes wanted to put beermats in 100s of pubs with a free bet promotion http://www.flickr.com/photos/russelljsmith/12043344/
  56. It’s surprisingly expensive to print and ship beermats to 100s of pubs http://www.flickr.com/photos/russelljsmith/12043344/
  57. A partnership with KP peanuts gave free distribution and point-of-sale promotion http://en.wikipedia.org/wiki/File:Ladbrokes.middlesbrough_007.1.jpg
  58. Neither the app makers nor the film studio paid for this media
  59. Do you have distributors? Timberland have an e-commerce store and feature on others’ sites
  60. Best recent example I’ve seen (from Rainforest Alliance) Follow the frog: https://www.youtube.com/watch?v=3iIkOi3srLo
  61. Green rooibos isn’t a huge brand
  62. But they make it into this great video They get featured because of the rainforest alliance logo [arrow theirs]
  63. “Spend” your effort & skills
  64. This infographic was about 10% of Oli’s guest post on SEOmoz Check out unbounce.com – he’s earned it!
  65. Real guest posting brings real business benefits Not only links (or even traffic) but conversion rate improvements
  66. It should be obvious that you really win if you get people creating this content for you Well done Rand
  67. Get in other people’s emails This is traffic to distilled.net from the moz Top Ten
  68. Cold emailing totally works But only if your product kicks ass
  69. Without the nudge, we wouldn’t have even created this offers page
  70. LinkedIn – use “people you may know” This Means this button connects directly with no awkward questions
  71. The LinkedIn API doesn’t ask awkward questions if you know an email address This is the rapportive plugin for gmail. Highly recommended
  72. Most people have email in their profile Don’t be a ****
  73. No connections? Rapportive makes it easy to find email addresses http://www.distilled.net/blog/miscellaneous/find-almost-anybodys-email-address/
  74. Make your next guest post pitch a guest email pitch Bonus – you can re-use content you already have
  75. Wavelength helps you find similar email newsletters to your own http://wavelength.mailchimpapp.com
  76. I want to see more blog commenting Not like this. But thank you Mr Fiorenza881.
  77. Some blogs (like AVC) have more value in the comments than in the posts themselves – which often serve to spark the discussion. This is a compliment to Fred Wilson BTW for the community he has built.
  78. Commit to trying a new community Commit to sticking with it for a month That’s long enough to create a habit (if you like it)
  79. Localize, personalize
  80. Local hairdressers work because of economics http://www.flickr.com/photos/unwomenasiapacific/7370927212/ Local is a feature and it’s hard for the big guys to compete with
  81. @SpaceTheShiba at our Seattle meet-up Local events work for the same reasons
  82. We think of Pinterest as the archetypal “product-driven growth” startup But you should read this AllThingsD article on how they really grew
  83. Many local events feel big budget because they worked
  84. Macy’s Thanksgiving Day Parade was just employees the first year http://www.flickr.com/photos/musicwala/5209170537/
  85. The Tour de France was a promo for a newspaper It put their rival out of business
  86. “Go to a race with a digital camera and a banner. Take thousands of photos. Use mechanical turk to identify the participants. Repeat at weekly meets. Get famous. ??? Profit” --Cycling website owner http://www.flickr.com/photos/sjr-images/6949648280/
  87. Opportunity is like serendipity
  88. Linford Christie wore Puma contact lenses to a press conference where endorsements were banned
  89. Lego recreated the Red Bull freefall http://www.guardian.co.uk/sport/video/2012/oct/15/felix-baumgartner-skydive-lego-video
  90. So how do we do this online?
  91. Mash things up
  92. Embrace the trolls Bodyform’s exceptional response to a Facebook troll
  93. A guy named Thomas Cook asks Thomas Cook for a holiday
  94. Thomas Cook says “no”
  95. LowCostHolidays.com says “yes”
  96. No-one here knows who Urs Meier is do they? http://www.swissinfo.ch/eng/Home/Archive/British_tabloids_let_rip_on_Swiss_referee.html?cid=3967910
  97. He was a referee at Euro 2004 (soccer!) He disallowed a goal that screwed England
  98. http://www.flickr.com/photos/derrickding/323218989/ and http://www.flickr.com/photos/14174853@N04/3751824078/ ASDA immediately started offering free eye tests for the Swiss
  99. You could do the Swiss thing online (With some careful monitoring and without too much at stake)
  100. Target the tech sector (and press)
  101. What other groups could you target? Country / city (sports?) Windows / Mac Mobile / Non-mobile iPhone / Android
  102. If you run a magazine site, why not detect the device and play up this research? Remember this OKCupid data?
  103. No time, talent, fame or friends?
  104. Then you need balls
  105. WePay dropped a 600lb block of ice full of money at a PayPal conference I’m not saying WePay have no friends, BTW
  106. WILL CRITCHLOW Founder, Distilled will.critchlow@distilled.net @willcritchlow
  107. Celebrities work
  108. Just a little message
  109. I thought I’d get an endorsement from the other sideUnfortunately Mr. Romney couldn’t be reached for comment
  110. Celebrities are expensive
  111. WILL CRITCHLOW Founder, Distilled will.critchlow@distilled.net @willcritchlow

Editor's Notes

  1. “Fifth in a group of three”17 answers from 14 people when he asked who their customers were
  2. Incidentally, shit is hard and takes time: it’s easy to build a business that makes you a living. It’s easy to make Amazon millions of dollars. It’s hard to build a business that makes millions of dollarsBut there is room making a living from the crumbs while you lift yourself up by the bootstraps: Submit an invoice to IBM for less than £500 and they’ll pay it because it’s too expensive to validate it
  3. NBED Boston
  4. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
  5. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
  6. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
  7. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
  8. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
  9. Dortmund concert milk: http://www.ameawards.com/winners/2012/pieces.php?iid=430653&pid=1Milk sales broke even within a year as well as driving concert ticket salesBloggers go to see the cowsPlaying classical music to the cows – pseudo-science FTW
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