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HOTEL RESILIENT: STRENGTHENING THE RESILIENCE OF THE TOURISM SECTOR

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A single disaster event has the potential to cause widespread damage and economic disruption, affecting private and public investments in tourism destinations, and the country’s image and reputation, while posing a threat to the lives of tourist, workers and surrounding communities. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is collaborating with the United Nations Office for Disaster Risk Reduction Asia and Pacific (UNISDR) and the Pacific Asia Travel Association (PATA) within the framework of the Global Initiative on Disaster Risk Management (GIDRM) to improve climate and disaster risk management and to strengthen resilience in hotels and throughout destinations.

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HOTEL RESILIENT: STRENGTHENING THE RESILIENCE OF THE TOURISM SECTOR

  1. 1. With support from the German Government through Strengthening the Resilience of the Tourism Sector Hotel Resilient
  2. 2. Hazardous Leisure • Tourism is one of the most severely exposed sectors • Location of many destinations in hazard prone areas • Interruptions of supply chains in the tourism sector as flights are cancelled and suppliers affected • Hotel industry is often unable to reduce their risk to natural and technological hazards or to prepare adequately • Strong emphasis on disaster response rather than reducing risks • Tourists are vulnerable due to their unfamiliarity with the destination, lack of local knowledge and/or language
  3. 3. Hurricane, Tsunami, Storm Surge and Earthquake Risk in Indonesia
  4. 4. Seismic, Volcanic and Tropical Storm Risk
  5. 5. Hazardous Leisure -40.00 -35.00 -30.00 -25.00 -20.00 -15.00 -10.00 -5.00 0.00 Bali Maldives Sri Lanka Thailand INTERNATIONAL TOURIST ARRIVALS DECLINE (%) ANNUAL CHANGE 2005/2004
  6. 6. Disaster Risk Management in Tourism • Partnerships with the private sector, which is responsible for 70% to 85% of all investments worldwide, are needed • Tourism development can create new risk but also presents great opportunities for risk management solutions • Communities in destinations are heavily reliant on tourism • Risk perception influences tourists’ decision to travel, besides crime and terrorist attacks, disasters are of most concern for tourists • Effective disaster risk management in hotels is expected by hotel clients in all price categories “ […] economic losses from disasters are now reaching an average of US$250 billion to US$300 billion each year.” (GAR15)
  7. 7. Hotel Resilient Partner: Objective: To improve disaster risk management and strengthen resilience in hotels and throughout tourism destinations Approach: - Strong partnerships with the public and private sector in the field of tourism and disaster risk management - Development of standards, guidelines, checklists/ evaluation forms and tools to reduce business risk and the risk of tourists, workers, and surrounding communities to natural and technological hazards
  8. 8. Hotel Resilient Current Focus Countries: Outcomes: - Hotel Resilient governance structure - Scoping study ‘Developing strategies to strengthen the resilience of hotels to disasters’ - Promotion and agenda setting (DRM / Tourism) - Handbook including multi-hazard risk management standard module (standards, checklist, tools etc.) Indonesia The PhilippinesMyanmar ThailandMaldives
  9. 9. Scoping Study - Methodology • Semi-structured interviews with 17 representatives from government agencies, hotel industry, hotel and tourism associations, tour operators, and insurance companies in Indonesia, the Maldives, the Philippines, and Thailand • Key Areas:  Hotel risk management strategies  Benefits and barriers to adoption of standards  Marketability of disaster risk management  Needs of the tourism sector
  10. 10. Market Study - Recommendations 1. Develop international recognized standards to promote best practice behaviours and create more alignment between risk management approaches. 2. Work with hotel industry leaders to develop and pilot the standards. 3. Reflect relevant legislation to avoid contradiction and prevent duplication. 4. Promote both legislative and market forces to obtain adoption of the standard module. 5. Focus on business to business marketing of the Initiative - wholesales, tour operators, conference organizers and industry associations request effective risk management, providing market opportunities.
  11. 11. Market Study - Recommendations 6. Engage global insurers and industry associations to promote the Initiative and identify key elements they consider important. 7. Create local partnerships among stakeholders in the public and private sector in the field of disaster risk management and tourism to promote cooperative and coordinated arrangements. 8. Consider the needs of the industry and conduct activities in low peak season and adapt the costs relative to the size of the establishment. 9. Consider certification in the next phase of the Initiative, when the standards have been tested and extensive support from the global industry is obtained.
  12. 12. Standard Development Process Development of a multi-hazard risk management standard module in a participatory approach in the field to ensure the product is accepted by the industry and tailored to the needs of hotels/tourism destinations Selected destinations: Bohol, Bantayan and Cebu in the Philippines
  13. 13. Standard Development Process Challenges and opportunities in the Philippines: • Recent disasters had huge impacts directly and indirectly affecting the tourism industry • Whole provinces have often been perceived as unsafe though most destinations were not affected • The industry has become more cooperative and receptive for change recognising the need for standardised procedures to address disaster risks • Expansion of infrastructure and increase of tourism arrivals expected Abatan Bridge in Bohol following the 2013 earthquake (Photo: © Lucas Nunag)
  14. 14. Standard Development Process • Field team will be based in the selected destinations for a minimum of three weeks to develop standard module with all relevant stakeholders – Weekly workshops with participating hotels as well as hotel visits to test and fine-tune standards and procedures – Interviews with hotel and tourism association, local authorities • Detailed action plan will be developed jointly at the Kick-off Workshop at the end of October • Main Events: Kick-off Workshop, Hotel Resilient Expert Group Meeting and Closing Workshop in Cebu City
  15. 15. Next Steps Kick-off Workshop to launch the Standard Development Process in the Philippines Development of a multi-hazard risk management standard module in a participatory approach in the field Expression of interest launched, interested destinations/key stakeholders apply to become pilot destinations Selection of up to three destinations Pilot of standard module in the Asia-Pacific region 10.2015 12.2015 02.2016
  16. 16. Expression of interest Who can apply? • Hotels, hotel or tourism association, destination agencies, other touristic establishments or local authorities  located in a tourism destination  exposed to severe risk of natural and/or technological hazards What is expected? • Mobilisation of hotels in the destination that are willing to participate in the pilot and implement standards • Appoint dedicated resource person and support the pilot with facilitation of workshops, in-kind or financial contribution etc.
  17. 17. For further information please contact: Hanna Maier (GIDRM/GIZ) E-mail: hanna.maier@giz.de Brigitte Leoni (UNISDR) E-mail: leonib@un.org Paul Pruangkarn (PATA) E-mail: paul@pata.org Thank you very much for your attention! With support from the German Government through

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