Wild Apricot Client Survey December 2008

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Wild Apricot client survey summary charts - January 2009

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Wild Apricot Client Survey December 2008

  1. 1. Wild Apricot client survey summary - prepared in January 2009 <ul><ul><li>In 18 months between these 4 surveys WA scaled up by a factor of 10 </li></ul></ul><ul><ul><li>Latest survey - Dec 2008 - got 200 replies </li></ul></ul>
  2. 2. 1. How likely is it that you would recommend us to your friends or colleagues?
  3. 3. Client survey December 2008 (6 point scale used for this slide and onward) <ul><ul><li>Keeping at quite decent level, but room for growth </li></ul></ul>
  4. 4. Client survey December 2008 <ul><ul><li>Good level, need to keep this up as we scale </li></ul></ul>
  5. 5. Client survey December 2008 <ul><ul><li>Very nice to see this trending upward given how much we grew in 18 months!! </li></ul></ul>
  6. 6. Client survey December 2008 <ul><ul><li>Good level, nice trend </li></ul></ul>
  7. 7. Client survey December 2008 Not too bad - but to scale we need to make novice users happy - lots of work to be done yet.

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