Envoy Presentation Full Length Plus Retail Process


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Envoy Presentation Full Length Plus Retail Process

  1. 1. Envoy Services Ltd • Envoy Services Ltd (Envoy) is a UK incorporated payment technology and service provider • Envoy provides services to both online and offline companies requiring localised and low cost bill collection and payment execution on a cross-border basis • Envoy is registered with HM Revenue and Customs in the UK as a Money Service Business (MSB) • The business provides payment services to a range of sectors and counts FTSE 250 companies among its Merchants
  2. 2. What do we do? • Single point of access for local banking services around the world • Focus: – Bank to bank transfers and local proprietary banking products – Automation and validation to minimise payment fixing and manual processes – Advanced merchant interfaces and reporting
  3. 3. How does it work?
  4. 4. Merchant View
  5. 5. Merchant View (drill down)
  6. 6. Who uses Envoy? • Retailers • Collect funds locally • Reduce chance of fraud • Offer localised familiar banking services • Cap banking charges • Reach more Customers • Businesses / Corporates • Improve cash flow • Decrease banking costs • Decrease operational costs • Auto FX • Individuals • Efficient use of banking systems to effect safe and secure transfers
  7. 7. Why Envoy? • Regulated in the UK • Considerable experience in dealing with bank-specific internet payment methods • Utilises the latest technologies and keeps abreast of developments • Secure, reliable payment platform • Working directly with banks to improve efficiency • Operating in over 190 countries • Working towards Faster Payments (UK) and Payment Institution (EU) Regulation 2009 – 2010
  8. 8. Envoy’s Banking Partners
  9. 9. Compliance • Due Diligence performed on all Clients • MLRO role established • AML training and procedures • Money Service Business under HM Customs and Excise • Advisors on European Commission –”New Legal Framework for Payments”
  10. 10. Technology • Simple integration • Highly secure, professionally hosted, redundant, scalable platform • Full end-to-end implementation available • Configurable general ledger • Multi-currency with foreign exchange capability • Client administration tools and reporting • Automated billing and operational processes
  11. 11. Corporate Aims • Premier payment service provider to corporate clients • Low cost but high volume and high quality offering • Global focus • Development of new bank-specific (non card) payment products • Ongoing commitment to secure, resilient and scalable technologies • Providing optimal support and reporting to merchants
  12. 12. Retail Purchase Flow Presentation
  13. 13. • Customer goes to the online store and chooses goods.
  14. 14. • At the checkout process the customer is presented with payment options including local bank transfer options or local bank payment methods such as Ideal (which is a popular local payment method in the Netherlands). • For this example we show only local bank transfer and Ideal.
  15. 15. • If the Customer clicks on Fast Bank Transfer they are shown the relevant banks in each country. They are advised a reference number to quote at their bank when they make the transfer.
  16. 16. • The Customer goes to their bank and initiates a transaction to Envoy’s bank account quoting the appropriate reference. OR
  17. 17. • If there is a real time service available they will probably choose that (in this case we show Ideal in the Netherlands).
  18. 18. • The customer makes their Ideal transfer
  19. 19. •The bank transfer transaction appears in the Merchant’s Admin account
  20. 20. • Or, if it is a local payment option the transaction details advise it is a local payment option
  21. 21. • The Merchant then provides the goods or service knowing they have received cleared funds.
  22. 22. Payouts Envoy also offers a payout service – direct to a Customers bank account to 190 countries around the world. • Payments to Customers from local banks in their country • Faster payments • Cheaper payments • No landing charges • Payments made in currency • Single or batch payments • Flexible file formats
  23. 23. Status update and future plans as of Jan 2009 Real times currently available Spain - Linea Abierta - La Caixa bank. Estonia – Hanspank – BankLink Poland – Przelewy 24 Russia - Moneta Australia - Poli Germany - Sofortuberweisung Austria - Sofortuberweisung Hungary - Abaqoos Netherlands – Ideal Nordea. Coming online within Q1 - 2009: UK - Poli Sth Africa – Poli Belgium MisterCash Denmark – ewire Norway – BankAxess Czech Republic - eBanka EPS – Austria Italy – Bank Pass In addition, we should have the following bank accounts opened and available in the next 4 – 6 weeks: Iceland – Kaupthing Bank Mexico – NOW OPEN Bosnia – Unicredit Bank Germany – Commerzbank & Deutsche Post Romania – Raiffeisen Bank Ireland – AIB Cyprus – FBME South Africa – FNB & Nedbank Hungary – Unicredit Bank Brazil – Boletos United States- National City Bank/PNC Bank, Key Bank