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Delight Conference 2016 Healthcare Intensive


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Connective DX's tribe of healthcare leaders at the Delight Conference continues to grow with new presenters:

Alicia Popoff, Director of Strategic Projects, Kaiser Permanente
Matt Templeton, Director of Innovation and Design Thinking, Blue Cross Blue Shield of Mass
Ed Bennett, hospital digital marketing veteran and advisor

Published in: Healthcare
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Delight Conference 2016 Healthcare Intensive

  1. 1. #DelightConf Healthcare Intensive September 28, 2016 in Portland, OR #DelightConf
  2. 2. #DelightConf Radical Collaboration in Healthcare A full-day healthcare workshop in Portland, Oregon Wednesday September 28, 2016 Matt Templeton Blue Cross Blue Shield of Massachusetts Alicia Popoff Kaiser Permanente Learn how to put the power of design thinking to work inside your organization Ed Bennett Healthcare Strategist
  3. 3. #DelightConf About the workshop Location & time Join peer healthcare leaders, innovators and designers for a one-day workshop to learn how to put the power of design thinking to work inside healthcare. Led by design thinking and innovation leads from Blue Cross Blue Shield and Kaiser Permanente, the hands-on session will teach research techniques, empathy mapping, ideation and design prototyping. You’ll use human-centered design processes in the wild in working collaboratively with peers to gain a deeper understanding of the design thinking process. As part of the Delight Conference, you can add on the full conference pass (Sept 26-28), hear from 20+ speakers, and connect with hundreds of fellow design, business and technology leaders. The Nines Hotel 525 SW Morrison St Portland, OR 97204 September 28, 2016 9 am – 4 pm
  4. 4. Workshop facilitators Matt works as an innovation catalyst at Blue Cross Blue Shield of Massachusetts, using design thinking to help people work with more skillfulness, effectiveness and delight. In a career that spans art, design and education, Matt has taught design leadership and innovation at institutions including RISD and the School of the Museum of Fine Arts. Matt Templeton, Blue Cross Blue Shield of MA Alicia Popoff is the Director of Strategic Projects for Kaiser South Bay Medical Center, leading the medical group performance and innovation strategy. She has been intimately involved in supporting member growth initiatives, new member on-boarding efforts and readmission improvements. Alicia holds a BA in Anthropology from the University of California, Santa Barbara. Alicia Popoff, Kaiser Permanente
  5. 5. Workshop facilitators Ed managed web operations at the University of Maryland Medical System. Now he has moved into consultancy. Ed has worn many hats: programmer, designer, team manager, information architect, start-up participant, etc. But his current focus is on physician transparency. He is also active in #HCSM (health care social media community). Ed Bennett, Healthcare Strategist
  6. 6. #DelightConf Empathy mapping Learn techniques for gaining a deeper understanding of the people you design for Prototyping See how to rapidly put your ideas in action by building with the user in mind Ideation Gain new skills for gaining new areas of exploration and idea generation What you’ll learn
  7. 7. #DelightConf September 26-28 Portland, Oregon About Delight The Healthcare Workshop is part of the 2016 Delight Conference, a unique gathering of leaders passionate about bringing exceptional experiences to life. Add on the full conference pass to the workshop to gain access to 20+ speakers across two-days of big ideas, interactive discussions and peer networking. The 2016 event takes place September 26-28 at the Portland Art Museum, and including embedded breakout sessions at nine local businesses. More information at 2016 SPEAKERS David Rose MIT Media Lab, Enchanted Objects Michelle Lee IDEO Toy Lab Jenny Arden Airbnb Evelyn Huang Capital One Scott Brinker “Chief MarTec” Sara Wachter Boettcher Designing for Reality Jasmine Probst Facebook Tom Bennett Connective DX Maggie Lang Kimpton Hotels & Restaurants Nondini Naqui Society of Grownups Dave Wieneke Connective DX And, back by popular demand, On Your Feet!
  8. 8. #DelightConf How to register Use the HealthcareVIP code to unlock these special rates Healthcare Workshop ($349) Register now! • Full-day workshop pass (9/28) • Opening night party at Doug Fir (9/26) Delight Conference Pass + Workshop ($999) Register now! • Three-day Delight Conference pass (9/26-9/28) • Includes full-day healthcare workshop • Includes all social activities, field trips & networking opportunities
  9. 9. #DelightConf