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Can UX Save Elections

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NYC World Usability Day 2011 - short talk on user experience and elections

Published in: Design, Technology

Can UX Save Elections

  1. 1. Can user experience save elections? Whitney Quesenbery Usability in Civic Life at NYC UPA World Usability Day 2011
  2. 2. In 2000...
  3. 3. "I was trying tomake the print biggerso elderly people in PalmBeach County can read it.We sent out sample ballotsto all registered voters, andno one said a word." Palm Beach County Supervisor of Elections
  4. 4. 2002 2005 2008
  5. 5. AIGA Design for Democracy
  6. 6. 2010
  7. 7. What can we do about it?
  8. 8. We can run flash tests 12 UX professionals 5 democracy rights advocates 4 boroughs 1 Saturday afternoon 200 ballotsChris Fahey, Jessica Friedman, Whitney Hess, Jonathan Knoll, Michele Marut, Paul Erb, Greg Palmer, AshleyPearlman, Mary Quant, Aaron Schwartz, Dana Chisnell, Whitney Quesenbery and the Brennan Center for Justice.
  9. 9. We can build communities to support election officials Illustrations Plain language Usability testing Information designDana Chisnell, Josie Scott, Caroline Jarett, Dana Botka, Sarah Swierenga, Ginny Redish, David Rosen, Josh Carroll,Suzanne Curie, John Dusek, Gretchen Enger, Christina Syniewski, Whitney Quesenbery, and the Office of theMinnesota Secretary of State: Beth Fraser, Andy Lokken, Michele McNulty, Gary Poser
  10. 10. We can design election laws Redesign by Oxide Design
  11. 11. We can remember to design for all voters Photos from AADL, HHH Center, 1 Vote 1 Value
  12. 12. We can remember to design for all voters
  13. 13. We can be democracy super heroes HT to Dana Chisnell
  14. 14. Whitney Quesenberywhitneyq@wqusability.comTwitter @whitneyqSlideshare whitneyqwww.usabilityprofessionals.org/civiclifecivicdesigning.orgelections.itif.org#BReady2012

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