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Authority We have a deep-seated Creating a Culture of UX

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Authority
We have a deep-seated obedience to authority
Trained from birth that obedience to proper
authority is right and disobedience is wrong
We’re as vulnerable to the symbols of
authority as to the substance
Titles, clothes, other trappings create the
appearance of authority, same mechanical
compliance
Whitney Hess | @whitneyhess

Published in: Business, Technology
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