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Gamification Book Blub discussion 3 21 13


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Gamification Book Blub discussion 3 21 13

  1. 1. Jill BernaciakLearning ConsultantMarch 21, 2013Book Club Discussion
  2. 2. Today’s Agenda• 12:00 - 12:20 Background 12:20 – 12:30• Book Topic Discussion I• Gamification Principles• 12:30 – 12:45 Book Topic Discussion II• Examples in a Healthcare Setting – Appropriateness for VHA2
  3. 3. Gamification• The use of game-based mechanics, aesthetics, andgame thinking to engage people, motivate action,promote learning and solve problems• With positive outcomes and behavior changes3
  4. 4. Gamification• For physical and mental skill development• Surgeon hand-eye coordination• Stroke rehabilitation example• For instruction and to elicit outcomes such asproblem-solving (e.g., leadership development)• Firefighter training example• To influence people to exhibit pro-social behavior• Civility and Respect in the Workplace3
  5. 5. Clarifications• Gamification is not for every type of training.• “Is not about creating challenges - because we are numbed to thechallenges we currently have!”• A sole designer can add:• Scenarios or case studies with interactive - role-playing anddifferent levels.• Course enhancement - continuous feedback or different entrypoints into the instruction.Source:
  6. 6. Simple Game Genres• Declarative Knowledge and Labeling Games• Matching, labeling, Q&A, drag & drop – to learn names, jargon,facts, acronyms• Concepts Games• Classify, race, state rule/examples - to learn and apply conceptsand rules• Board/Trivia Games (Jeopardy, Wheel of Fortune)• Answer questions; make progress – to learn rules3
  7. 7. Simple Game Genres• Role Plays• Simulations/software – for learning procedures and principles• Environment/Simulation (Social Simulators)• Interact with environment as it changes – for learning problem-solving and principles3
  8. 8. Simple Game Genres3Source: Gagne’s Intellectual Skills
  9. 9. Five Engaging Elements• Start with a challenge• Include a story narrative – learning context• Provide incentives for good work• Include the element of chance – motivating• Effective design of the technical user interface3
  10. 10. Know Your Players’ Social Style3Source: Bartles Player Social Styles
  11. 11. Design for Sustained Engagement3
  12. 12. Use Progress Mechanics & Intrinsic Rewards3Tasks perceivedas simple orlow-valueLong-termengagement;to exceedone’s ownperformance
  13. 13. Other Success Factors• Targeted content and well-defined objectives• Debriefing and feedback• Increase motivation and close the loop between the experienceand objectives• Unlimited access and technical support• Do not need to include entertainment5
  14. 14. Gamification in Healthcare Settings• Can be appropriate as providers work to improvequality while containing costs• Enhances motivation• Drive down errors to save lives or improve outcomes.• Makes discrete, repetitive tasks that must be completed in anorderly and timely fashion more fun and rewarding.• Can increase the level of transparency about everyone’sproductivity• Mitigates performance fatigue from maintaining and strivingto improve quality/safety measures over long periods of time.Source:
  15. 15. Case 1: Gamification in Healthcare• “Cybersecure: Your Medical Practice”• Developed by HHS Office 0 National Coordinator for Health InformationTechnology• “The Sims” style role play – with HIPAA privacy and security rules.Source: - exam rooms, medicalequipment, and points.Glossary, tips, feedbackScores determine competencyand identify knowledge gaps.
  16. 16. Case 2: Gamification in Healthcare• Patient-side: Prevention• Health Month• Patient sets rules for own health behavior• Earns badges given when goals met• Nike+• Tracks progress with each step and calories• Sets a goal, provides rewards, allows you to share achievementon social media• Allows competition on NikeFuel Missions Leader BoardSource:
  17. 17. Case 3: Gamification in Healthcare• Agile project management for implementing EMRs• Red Critter Tracker uses gaming elements: badges, rewards,leaderboards and real-time Twitter feeds• A “what’s next” methodology.• Badges can be unlocked by meeting project goals anddeadlines.Source:
  18. 18. Case 4: Gamification in Healthcare• Training staff on new documentation requirementsfor ICD-10 billing codes• Forbes recently named Badgeville “America’s Most PromisingCompany.”•• Uses levels, missions, and tracksto meet/exceed requiredperformance metrics• Social gaming analytics correctbehavior, gives feedback• “Behavior Platform” drives standards.Source:
  19. 19. To Learn More• Karl Kapp’s blog• Download Articles and Worksheet from• Password: Professional• 300 ready-to-use training games and activities from• YouTube - Smart Gamification: Seven Core Concepts forCreating Compelling Experiences | Amy Jo Kim• Pinterest has printable board game and dice templates, editablespinners, and ideas for playing pieces.•